Upgrade priority on UA
Sep 22, 2012, 9:38 am
#92
Join Date: Apr 2010
Location: IAH
Programs: UA/CO-GS/PPlat,AA-Gold,SPG-Plat,Hilton-Diamond,Marriott-Plat,Hertz-Pres_Circe
Posts: 824
it was a one time event. Wife always above me (even when I should be first) is recurring, but someone in between only happened the once. It seemed a big enough deal that there was an investigation (that contacted me a few times for additional details).
Sep 22, 2012, 9:40 am
#93
Join Date: May 2003
Location: Reston, VA, USA
Programs: UA GS MM, SPG Plat, Marriott Gold
Posts: 115
I am number 78 on the sequence list, he is 79.
So that makes even less sense now?
Was it the call to United that initiated the investigation? I feel like I need to call them and figure out why. But then, I obsess over this stuff....
Last edited by iluv2fly; Sep 22, 2012 at 11:34 am Reason: merge
Sep 22, 2012, 10:15 am
#94
Join Date: Jan 2008
Location: SAN/LAX/ONT
Programs: UA1K
Posts: 13
I had a similar situation earlier in the year PVG-LAX.
I used my system wide upgrades for myself and a business associate. He had no status and I am 1K. I checked in a T-23 online, he checked in at the gate.
Both were from the same PNR that had been split.
He was #4 on the list and I was #7. As time went on more people were added between us. I ended up making the upgrade but figured the upgrade process in this case was broken and maybe someday it would be fixed.
Looks like there are still similar problems.
The common denominator seems to be the SWU from another 1K or the splitting of the PNR? The latter makes more sense to me if it somehow appears as an earlier purchase date in the system?
I used my system wide upgrades for myself and a business associate. He had no status and I am 1K. I checked in a T-23 online, he checked in at the gate.
Both were from the same PNR that had been split.
He was #4 on the list and I was #7. As time went on more people were added between us. I ended up making the upgrade but figured the upgrade process in this case was broken and maybe someday it would be fixed.
Looks like there are still similar problems.
The common denominator seems to be the SWU from another 1K or the splitting of the PNR? The latter makes more sense to me if it somehow appears as an earlier purchase date in the system?
Sep 22, 2012, 11:31 am
#95
Join Date: May 2003
Location: Reston, VA, USA
Programs: UA GS MM, SPG Plat, Marriott Gold
Posts: 115
Definitely the sponsored SWU seems to be the common thing. I wonder if the PNR splitting is what does it? Although, this should only affect the Priority A&B waitlist, not the DM list, right?
Something is definitely broken. Sure wish they'd fix it :-(
Something is definitely broken. Sure wish they'd fix it :-(
Sep 25, 2012, 3:16 pm
#96
Join Date: Jan 2012
Programs: UA Gold MM, HHonors Gold, Hertz Five Star Gold, Marriott Gold, Avis First
Posts: 462
7 seats open and 8 people on upgrade list
Hi,
Thanks in advance for your reply. I am booked on flight 52 on Oct 6th from EZE to IAH.
Per UA customer service there are 7 open seats in Business First on this flight. There are 8 people on priority upgrade list.
She could not tell me my place on the list though.
I am Platinum and using miles and money to upgrade.
Two questions:
1. What's the upgrade priority order?
2. What are my chances?
Thanks in advance for your reply. I am booked on flight 52 on Oct 6th from EZE to IAH.
Per UA customer service there are 7 open seats in Business First on this flight. There are 8 people on priority upgrade list.
She could not tell me my place on the list though.
I am Platinum and using miles and money to upgrade.
Two questions:
1. What's the upgrade priority order?
2. What are my chances?
Sep 25, 2012, 3:19 pm
#97
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,521
Hi,
Thanks in advance for your reply. I am booked on flight 52 on Oct 6th from EZE to IAH.
Per UA customer service there are 7 open seats in Business First on this flight. There are 8 people on priority upgrade list.
She could not tell me my place on the list though.
I am Platinum and using miles and money to upgrade.
Two questions:
1. What's the upgrade priority order?
2. What are my chances?
Thanks in advance for your reply. I am booked on flight 52 on Oct 6th from EZE to IAH.
Per UA customer service there are 7 open seats in Business First on this flight. There are 8 people on priority upgrade list.
She could not tell me my place on the list though.
I am Platinum and using miles and money to upgrade.
Two questions:
1. What's the upgrade priority order?
2. What are my chances?
Sep 25, 2012, 4:40 pm
#98
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Upgrade method does not matter.
As for chances, depends on where you are on the list and understanding anyone purchasing a ticket from now til flight time with a higher status or the same status and higher fare will jump ahead of you.
Sep 26, 2012, 12:33 am
#99
Join Date: Nov 2010
Location: NYC
Programs: AA EXP, Hilton GLD, Marriott Plat, NEXUS/GE
Posts: 2,872
Some of those currently occupied business class seats may go empty as travelers change their plans. It's still worth being on the list, even if you cannot clear if the flight were today.
Sep 29, 2012, 10:50 pm
#100
Join Date: Sep 2012
Location: SFO
Programs: UA GS, SPG Platinum (ambassador), Marriott Gold
Posts: 12
Thanks
Sep 29, 2012, 11:34 pm
#101
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,850
Not sure I understand the instant upgrades at the time of ticketing... Does it mean, for sure I am getting the upgrades. With B class of fare for interntional flights, I just did my instant upgrades with SWUs, I actually was able to select seats for 3 out of 4 segments with the remaining segment on waitlist. Hope I will get the upgrades...
Thanks
Thanks
Instant Upgrades do not apply to long haul international flights, only for CPU eligible flights.
For use of GPU (SWUs) you should be immediately upgraded if R/RN space >0.
Sep 30, 2012, 10:10 am
#102
Join Date: May 2005
Posts: 78
Global First Upgrade Priority -- how does this happen?
Status: GS
Fare Class: J
Check-in Time: 23:55 before departure time
#1 on Wait-list for TransPac Flight as advised by counter
Other passenger also GS, J class ticket (I know for sure), checks in at airport. Jumps me on list and receives only First Class seat open?
How does this happen?
Fare Class: J
Check-in Time: 23:55 before departure time
#1 on Wait-list for TransPac Flight as advised by counter
Other passenger also GS, J class ticket (I know for sure), checks in at airport. Jumps me on list and receives only First Class seat open?
How does this happen?
Sep 30, 2012, 10:40 am
#103
Join Date: Jun 2008
Posts: 4,187
S/he could have been placed on the upgrade waitlist before you were (purchased ticket earlier?) but had not checked-in. Until a person check-ins s/he does not appear on the stand-by upgrade list; however, when a person checks-in her/his position on the list is informed by her/his priority. Priority is determined by status, fareclass, and then time-of-request.
Last edited by Indelaware; Sep 30, 2012 at 11:24 am Reason: typo