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2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Sep 17, 14, 9:45 am
  #871  
 
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,730
if you end up asking for compemsation, please follow up with the result. i'm in an identical position - although i'm not sure what i have for receipts. perhaps the GOES website has them saved.
riphamilton is offline  
Old Sep 17, 14, 9:50 am
  #872  
 
Join Date: Dec 2004
Location: BOS<>NYC<>BKK
Programs: UA 4.2MM LT-GS; AA1MM; Amtrak SE; MAR LT TITAN; PC Plat; HIL DIA; HYA GLOB
Posts: 4,195
Originally Posted by riphamilton View Post
if you end up asking for compemsation, please follow up with the result. i'm in an identical position - although i'm not sure what i have for receipts. perhaps the GOES website has them saved.
I sent a screen shot of the GOES Website that showed payment date, as well as screen shot of credit card Website showing payment.
wxguy is offline  
Old Sep 17, 14, 10:14 am
  #873  
 
Join Date: Jan 2013
Location: LA
Posts: 1,281
Mixed messages on if it can / cannot be done.

Personally, I've had success with it when I did it quite some time ago. Many things may have changed though since then.

Here is a thread where I listed out the process I took. {deleted suggestion after merge}

Last edited by WineCountryUA; Sep 17, 14 at 4:11 pm Reason: deleted suggestion after merge
dank0014 is offline  
Old Jan 6, 15, 8:32 am
  #874  
 
Join Date: Mar 2013
Location: BDL/NYC/BOS
Programs: UA/*A Gold, Global Entry, Marriott Plat, Hilton+IHG Gold, Hertz PC, DL
Posts: 1,730
to update, i emailed [email protected] on nov 19 with screenshots of GOES receipt and credit card statement in order to get a check in the mail. i haven't heard back.

any suggestions on how to follow up? i'm guessing the general refunds department won't help out.

EDIT: followed up with the twitter team, and then a couple of days later got a call from a gentleman in UA corporate. he offered a $100 TCVA, which i accepted.

Last edited by riphamilton; Jan 8, 15 at 8:48 am Reason: follow up
riphamilton is offline  
Old Jan 6, 15, 3:36 pm
  #875  
 
Join Date: Dec 2014
Location: lax
Programs: 1k
Posts: 440
I got my code within 24 hours.

Mastercard CC #

I just applied and everything went smoothly.

Thanks to this site I just saved $100!
Asiatraveler15 is offline  
Old Mar 12, 15, 4:26 pm
  #876  
 
Join Date: Mar 2013
Posts: 363
I read that UA will discontinue the GE fee ...

I did not read carefully and apply for the code with their CC# and mailing address etc.
Two of us paid for the fees with our own CCs...and wrote to UA to request the refunds, and sure enough today, UA mailed us a $100 each.^
We were told that we might get an E cert or they might put the $100 into our travel bank accounts.
Cash refund is sure much better. Thanks UA.
Keller281 is offline  
Old Mar 26, 15, 1:01 am
  #877  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,496
Can anyone confirm if the code can be used for someone else without consequence? I know it's been asked but did not see a confirmed datapoint.
frudd38 is offline  
Old Mar 26, 15, 8:46 am
  #878  
 
Join Date: Oct 2012
Location: NYC
Programs: AA DULtArer
Posts: 5,522
The program ended on Feb 1 2015, so unless you paid retroactively, it is probably a goose chase. The documentation you would have to provide would probably also demonstrate you are not meeting the TC of the offer.
LaserSailor is offline  
Old Mar 26, 15, 11:24 am
  #879  
 
Join Date: Jan 2013
Programs: Hyatt Glb, MR Plat
Posts: 2,496
Originally Posted by LaserSailor View Post
The program ended on Feb 1 2015, so unless you paid retroactively, it is probably a goose chase. The documentation you would have to provide would probably also demonstrate you are not meeting the TC of the offer.
I requested before 2/1 and received a "credit card number" with the name global entry. What documentation would be needed to use it? I'm asking if I can just let my friend use this "credit card" to apply for his own?
frudd38 is offline  

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