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2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]

Old Jan 10, 14, 10:14 pm
  #841  
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Does one get a code each new year that you re-qualify for Plat/1K?

I got my initial one about a year ago and used it to successfully apply for GE.

When trying the site
united.com/globalentrycompensation
I first get

Your personalized code has expired.

Personalized codes expire after six months if they have not been redeemed. You may request a new personalized code now.
where "request" is a link.

Clicking on that link gives me a page that says:

Global Entry Compensation
Compensation for Global Entry application fee

We are experiencing technical difficulties and are temporarily unable to process your request. Please try again later.

We apologize for this inconvenience.
Is this on United's end, or is it because it's a one time deal? Or ?? If one gets a credit each year, I'd like to give mine to a family member.
cblaisd is offline  
Old Jan 10, 14, 10:24 pm
  #842  
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Originally Posted by cblaisd
Does one get a code each new year that you re-qualify for Plat/1K?
GE is good for five years. It wouldn't make sense for United to offer the credit more than once every five years per user.

When I click the "view" link, I get
We’re sorry, you currently are not eligible for this benefit.
Global Entry compensation is offered to current Global Services, MileagePlus Premier 1K and MileagePlus Premier Platinum members only, once every five years. You may apply for a new personalized code on or after January 08, 2017, if you maintain eligible status.
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Old Jan 10, 14, 10:27 pm
  #843  
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Well, no, it wouldn't. But on one or two occasions -- I know this is hard to imagine -- UA has done things that don't make sense....

If the GE folks report back to UA that a code has been used, then I can see that another would not be offered. Otoh, I don't have that much faith in UA's IT. Shocking, I know.

ETA: Just saw your edit:

We’re sorry, you currently are not eligible for this benefit.
Global Entry compensation is offered to current Global Services, MileagePlus Premier 1K and MileagePlus Premier Platinum members only, once every five years. You may apply for a new personalized code on or after January 08, 2017, if you maintain eligible status.
I don't get that link/verbiage. So thanks for the answer!
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Old Jan 31, 14, 9:52 am
  #844  
 
Join Date: Mar 2013
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UA- Global Entry Voucher

Just wondering if anybody has run into this.

I am a UA 1k and am entitled to a $100 voucher to cover Global Entry costs. I received my voucher number about a year ago. I never ended up actually using it ( I know, I am terrible.)

Now, every time I try to get a voucher number via UA website, it says "we are experiencing technical difficulties". Calls to UA has been useless. I also emailed them and attached screenshots.

Very frustrating. I could just pay the $100 myself, but now it's about winning.

Maybe somebody has been through this also?!
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Old Jan 31, 14, 2:47 pm
  #845  
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The voucher may have had a limited life -- 1 year delay is a bit much.

Have you contacted 1KVoice by e-mail to ask about the validated of the vouchure?

For general GE vouchure issues see http://www.flyertalk.com/forum/unite...ul-2012-a.html
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Old Feb 2, 14, 7:30 am
  #846  
 
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Global Entry

Should I use my 1K status or AMEX Platinum for the fee credit?
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Old Feb 2, 14, 7:39 am
  #847  
 
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Whichever you like. UA gives you a cc number to use on the application. It appears AMEX credits your account after payment (at least this is my understanding after checking the terms) so if you use this, you'll earn points.
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Old Feb 2, 14, 10:00 am
  #848  
 
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Global Entry personalized code

I applied for a Global Entry personalized code yesterday and got one. Since I already have Global Entry, I do not need to spend the code on the application fee for Global Entry.

Does anyone know if I can use the code United provided for Global Entry somewhere else? ie. amazon.com?

Thanks!
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Old Feb 2, 14, 10:07 am
  #849  
 
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To clarify, you want to use the $100 in "value" that would have gone to GE at another store/company?

Short answer: No. the code may only be used for GE. It has no residual/cash value for any other purpose.
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Old Feb 2, 14, 10:12 am
  #850  
 
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Definitely no
steaminer is offline  
Old Feb 2, 14, 12:30 pm
  #851  
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Originally Posted by jbchen01
I applied for a Global Entry personalized code yesterday and got one. Since I already have Global Entry, I do not need to spend the code on the application fee for Global Entry. ...
why did you do this ???
reading Global Entry Compensation shows
The personalized code is the property of United Airlines. It may not be used for any purpose other than for a new application, by the original recipient, for the Global Entry program.
The personalized code is single-use only, redeemable only on the GOES website, and will be valid for six months after the eligible applicant registers to receive it.
You now can not reapply for 5 years
This benefit applies to new applications only and has a maximum value of $100 USD every five years.
Applicants who are not approved for Global Entry membership after receiving the $100 credit may not receive an additional $100 credit toward another application until five years after the initial compensation request.
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Old Feb 5, 14, 2:12 am
  #852  
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Originally Posted by WineCountryUA
The voucher may have had a limited life -- 1 year delay is a bit much.

Have you contacted 1KVoice by e-mail to ask about the validated of the vouchure?

For general GE vouchure issues see http://www.flyertalk.com/forum/unite...ul-2012-a.html
Don't know if they'll still do it, but I paid myself, and then UA reimbursed me. (It may have been a travel credit towards future UA travel; I can't recall.) So it may not be the end of the world if you can't get the voucher issued.

But given that this is a question about UA, I'll move it to the UA forum for the UA experts to cover in more detail.

jackal
Moderator, Information Desk
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Old Feb 5, 14, 5:07 am
  #853  
 
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Who did you contact? Hopefully not reservations. Either email to 1K Voice or a call to the MileagePlus service center may yield more fruitful results.
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Old Feb 5, 14, 7:27 pm
  #854  
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Originally Posted by bf1313
J....
I am a UA 1k and am entitled to a $100 voucher to cover Global Entry costs. I received my voucher number about a year ago. I never ended up actually using it ( I know, I am terrible.)....
Based on T&Cs, the vouchure and the opportunity to get a credit for 5 years has been lost
This benefit applies to new applications only and has a maximum value of $100 USD every five years.
Applicants who are not approved for Global Entry membership after receiving the $100 credit may not receive an additional $100 credit toward another application until five years after the initial compensation request.
Applicants with an existing Global Entry membership can take advantage of this benefit during their next renewal.
The personalized code is single-use only, redeemable only on the GOES website, and will be valid for six months after the eligible applicant registers to receive it.
WineCountryUA is offline  
Old May 18, 14, 11:42 am
  #855  
 
Join Date: Nov 2012
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Premier Platinum Global Entry Fee

I'm Premier Platinum and wanted to utilize the global entry free for platinum members. I already have it, and wanted to give to my spouse or friend? Can this be done, of course the helpdesk is not much value.
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