2012 Global Entry fee refund - Plat and 1K [new credit process as of 27 Jul 2012]
Aug 25, 2012, 4:08 am
#631
FlyerTalk Evangelist
Join Date: Mar 2008
Location: body: A stone's throw from SFO, mind: SE Asia
Programs: Some of this 'n some of that
Posts: 17,263
Interesting; I checked the Customs House last week and they had mid-September appointments (I think dates in the 20s) showing. I ended up making an appointment at EWR next week as I will be spending the night near the airport for an early morning departure the next day.
Aug 28, 2012, 5:05 pm
#632
FlyerTalk Evangelist
Join Date: Dec 2000
Location: San Diego
Programs: Fly UA MM 1K, Sleep Hyatt & IHG, Hertzer. 2022 Flyertalk Fantasy Football Champion
Posts: 11,197
Excellent process, I'm glad I waited vs. doing the travel bank thing.
* Sat 8/18 Requested code
* Sun 8/19 Completed app
* Wed 8/22 received conditional approval, set appointment for Nov. 5th. Rechecked appointment system three more times, and each time moved the appointment earlier.
* Tues 8/28 CBP interview at SFO, received approval/status change email about 15 minutes later.
* Sat 8/18 Requested code
* Sun 8/19 Completed app
* Wed 8/22 received conditional approval, set appointment for Nov. 5th. Rechecked appointment system three more times, and each time moved the appointment earlier.
* Tues 8/28 CBP interview at SFO, received approval/status change email about 15 minutes later.
Aug 28, 2012, 6:54 pm
#633
Join Date: May 2001
Location: TPA 50%/BKK 30%/HKG 20%
Programs: UA 1K MM - AF G – TK G – AZ Ex – Hilton D – Marriott G – IHG P
Posts: 1,990
Aug 28, 2012, 7:16 pm
#634
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
The new system is a personalized "credit card" code and if the names don't match there seems to be a way to determine to whom the credit is being applied.
On the Travel Bank appraoch, you need to provide a receipt with the elite's name. Doubt a receipt with a different name with work.
I don't see a loophole (if UA makes use of the info supplied).
On the Travel Bank appraoch, you need to provide a receipt with the elite's name. Doubt a receipt with a different name with work.
I don't see a loophole (if UA makes use of the info supplied).
Aug 28, 2012, 7:28 pm
#635
Join Date: Feb 2010
Location: Southern CT & Phoenix, AZ
Programs: UA Premier Gold, Hyatt Plat, Hilton Silver, Marriott Gold
Posts: 237
Did a quick search of this thread but could not find an answer.
My GE app has been conditionally approved and my interview is at EWR in a few weeks. Question is that the passport I'm going to bring with me has less than 2 years of validity left on it then I'll have to renew it. What is the process to update the GE credentials after my passport number changes? Do I need to start over or can I just update the number online? What about the "marking" of passports - do I need to physically bring this in and/or have another interview?
Hoping this is an easy process so I don't have to do everything all over again.
My GE app has been conditionally approved and my interview is at EWR in a few weeks. Question is that the passport I'm going to bring with me has less than 2 years of validity left on it then I'll have to renew it. What is the process to update the GE credentials after my passport number changes? Do I need to start over or can I just update the number online? What about the "marking" of passports - do I need to physically bring this in and/or have another interview?
Hoping this is an easy process so I don't have to do everything all over again.
Aug 28, 2012, 9:07 pm
#636
Join Date: Apr 2009
Location: WAS
Programs: AMEX Platinum, Global Entry, Priority Pass, SPG Gold, HHonors Gold
Posts: 1,594
Did a quick search of this thread but could not find an answer.
My GE app has been conditionally approved and my interview is at EWR in a few weeks. Question is that the passport I'm going to bring with me has less than 2 years of validity left on it then I'll have to renew it. What is the process to update the GE credentials after my passport number changes? Do I need to start over or can I just update the number online? What about the "marking" of passports - do I need to physically bring this in and/or have another interview?
Hoping this is an easy process so I don't have to do everything all over again.
My GE app has been conditionally approved and my interview is at EWR in a few weeks. Question is that the passport I'm going to bring with me has less than 2 years of validity left on it then I'll have to renew it. What is the process to update the GE credentials after my passport number changes? Do I need to start over or can I just update the number online? What about the "marking" of passports - do I need to physically bring this in and/or have another interview?
Hoping this is an easy process so I don't have to do everything all over again.
1. Update the passport information on your GOES profile.
2. Visit any GE Enrollment Office, and present your passport to an officer. He or she will authenticate the passport in the computer, and affix a CBP sticker in your new passport.
Aug 29, 2012, 5:10 pm
#637
Join Date: Feb 2010
Location: Southern CT & Phoenix, AZ
Programs: UA Premier Gold, Hyatt Plat, Hilton Silver, Marriott Gold
Posts: 237
These are the steps you need to take when you receive your new passport:
1. Update the passport information on your GOES profile.
2. Visit any GE Enrollment Office, and present your passport to an officer. He or she will authenticate the passport in the computer, and affix a CBP sticker in your new passport.
1. Update the passport information on your GOES profile.
2. Visit any GE Enrollment Office, and present your passport to an officer. He or she will authenticate the passport in the computer, and affix a CBP sticker in your new passport.
In the case of item #2, can I do this without a specific appointment (i.e. walk in whenever it is convenient to me) or do I need to schedule a time in advance similar to the interview?
Aug 29, 2012, 5:20 pm
#638
Join Date: Jul 2009
Location: IAH
Programs: UA 2MM, Hyatt Diamond, SPG Gold
Posts: 2,161
We were told (at IAH) that you would not need an appointment to update your passport.
Aug 29, 2012, 5:23 pm
#639
Join Date: May 2003
Location: At This Point, Only G*d Knows!
Posts: 3,467
In fact, my sticker fell off my Passport (not sure how) and upon arriving MIA last time I stopped by the Global Entry office and one of the CBP Officers placed another sticker in my passport without making me wait or anything.
Dan
Aug 29, 2012, 6:57 pm
#640
Join Date: Jan 2008
Programs: UA 1K, Hertz 5*, HH Diamond
Posts: 239
Applied for code 7/27. Received code on July 31. Applied GOES July 31. GOES pre-approval Aug 2. "Interviewed" at LAX on 8/24 (after 3 reschedules moved me up from mid September). Status change 15 minutes later. Received card 8/29. Next international trip Sep 9. All-in-all, very efficient (except for the united code hiccup).
Aug 30, 2012, 7:25 am
#641
Join Date: May 2009
Location: Washington, DC
Programs: UA 1K 1MM, AA, DL
Posts: 7,418
Aug 30, 2012, 9:02 am
#642
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
I walked in at SEA where there were four agents available. Also test the newly sticker passport on the kiosk in their office.
Aug 30, 2012, 2:36 pm
#643
Join Date: Apr 2000
Location: PDX
Programs: DL Plat, UA Plat 1MM, AS MVP, Hyatt Discoverist, Avis Presidents Club, Hertz President's Circle
Posts: 3,938
My travel for the 2nd half of this year is almost non-existant due to travel restrictions at work and a slow in personal travel -- so after a trip to IAD this week and DEN next week I may not be on a plane for awhile. I know I'm probably fooling myself but I'm hoping to stop into the DEN facility and that there is a no-show or cancelation when I'm there so I can get this done. Otherwise, it'll be an interview sometime next year given no nearby facility to PDX...
Sep 9, 2012, 8:10 am
#644
Join Date: Apr 2001
Location: West Coast USA
Programs: UA GS/4 MM, AA Exec Plat, Lifetime Hilton D, Hyatt G, Marriott Titanium earned Ambassador
Posts: 7,553
I did not read this thread before applying for my wife. Hence never got a code. Submitted for the $100 credit back from UA and did receive a short e-mail stating it was being researched. I was 50-50 on the possibility of getting a credit. Looking at my wife's account it shows $100 in the travel bank. She did not receive any notice from UA the credit had been posted. FYI.
BTW. I sent a screen shot of her credit card account being charged the fee.
BTW. I sent a screen shot of her credit card account being charged the fee.
Sep 9, 2012, 8:55 am
#645
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
Posts: 5,652
I was told the same thing at JFK, no appointments to update documents after the initial interview.
In fact, my sticker fell off my Passport (not sure how) and upon arriving MIA last time I stopped by the Global Entry office and one of the CBP Officers placed another sticker in my passport without making me wait or anything.
Dan
In fact, my sticker fell off my Passport (not sure how) and upon arriving MIA last time I stopped by the Global Entry office and one of the CBP Officers placed another sticker in my passport without making me wait or anything.
Dan