Extending SWUs 2012
Jan 11, 2012, 6:20 pm
#91
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Jan 11, 2012, 6:45 pm
#92
Join Date: Feb 2009
Location: Chattanooga, TN
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Jan 12, 2012, 11:44 pm
#93
Join Date: Mar 2008
Programs: United 1K, HH Diamond, CBP Global Entry
Posts: 732
so no hope for extending old 2011 swus.
but what about people who qualified for 1k mid year - can we ask for our 2012-fresh batch of SWUs to expire in 01/2013 rater than mid year 2012? that extension still okay?
but what about people who qualified for 1k mid year - can we ask for our 2012-fresh batch of SWUs to expire in 01/2013 rater than mid year 2012? that extension still okay?
Jan 12, 2012, 11:48 pm
#94
Original Poster
Join Date: Aug 2002
Location: SUV
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Also, they will not extend further than Dec 31, 2012.
Jan 13, 2012, 12:46 pm
#95
Join Date: Dec 2004
Location: Seattle
Programs: UA MM Platinum, HH Diamond
Posts: 226
One extended...
My brother is a GS and got one extended through April. He had a second one which they would not extend (he even called back and spoke with a different person).
I had an extra SWU, but didn't call after reading this thread - just a lowly 1K after all...
I had an extra SWU, but didn't call after reading this thread - just a lowly 1K after all...
Jan 18, 2012, 12:21 pm
#96
Join Date: Jan 2010
Location: Carmel Valley(was Hawaii)
Programs: United 1K 2.7 MM
Posts: 1,172
No waiting till 30days before expiration!
When I called MP this week they tried to pull the 30 days rule, but I wasn't having any and after a few tries(hang up, call again, speak to supervisor) they extended my and my husbands SWUs to the end of the year.
So worth a try: it seems they will do it, especially if you have a copy of the letter you recieved. (Earlier posts re "the letter" were Mar19th and April 12 2011.)
Jan 18, 2012, 3:20 pm
#98
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I've got one SWU that I had printed to use on LH. Unfortunately, the trip was delayed until March. I had thought UA would extend one, but was just told by an MP rep that the merger has changed things... :sigh:
Jan 18, 2012, 5:47 pm
#100
Join Date: Nov 2007
Location: Colorado
Programs: UA Gold (.85 MM), HH Diamond, SPG Platinum (LT Gold), Hertz PC, National EE
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Still waiting for the cheerleaders to come on to this post and claim this is a positive...
I have one left, and try as I might, .bomb is acting like I'm already out when I try to upgrade a friend. I"m growing tired and don't have the energy to call and deal with this.
I didn't make 1K this year, so I never had expectations of extending a SWU, but I'm suprised that the rest of you are out of luck as well.
I have one left, and try as I might, .bomb is acting like I'm already out when I try to upgrade a friend. I"m growing tired and don't have the energy to call and deal with this.
I didn't make 1K this year, so I never had expectations of extending a SWU, but I'm suprised that the rest of you are out of luck as well.
Jan 19, 2012, 8:28 am
#101
Join Date: May 2001
Location: Since the BoSox and ChiSox won it, now it is the Cubs turn to take the Series. Go Cubs Go!
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I called the US "Premier Executive" MP desk and asked to speak to a supervisor. He told me that I should call back one week prior to expiration. 
Anyway, I got his name.
I noticed that both he and the first agent spoke with latin american accents. Has this desk been outsourced? In the past I recall that it was in N or S Dakota and you typically talked to older midwestern ladies who sometimes were quite friendly. I think an outsourced desk would be more robotic and by the book.
Anyway, I got his name. I noticed that both he and the first agent spoke with latin american accents. Has this desk been outsourced? In the past I recall that it was in N or S Dakota and you typically talked to older midwestern ladies who sometimes were quite friendly. I think an outsourced desk would be more robotic and by the book.
Jan 19, 2012, 4:54 pm
#102
Moderator: United Airlines
Join Date: Jun 2007
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has never worked well when you have only 1 remainding SWU or Regional -- if applying to a RT. Or in general when they is not enought instruments for a RT for all on the PNR. The automated phone system works in these cases if you are on the PNR. Otherwise a brief call and sign off at an airport is needed.
Jan 19, 2012, 6:05 pm
#103
Community Director Emerita
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Jan 29, 2012, 4:05 pm
#104
Join Date: Feb 2003
Posts: 4,113
Last week I requested that one of my two expiring SWUs be extended a month - really just needed it extended 5 days - to buy a one way full fare business ticket to GRU for a C>F upgrade - a $4500 one way ticket. I'm a GS/1.9MM-er.
I've never asked for a SWU extension in my life. My request was declined - I was quite surprised. My ticket purchase went to AA where I still had a VIP that wasn't expiring till end-Feb.
Of note: I did have my reservation on hold - and pointed them to the reservation. I told them I was waiting to ticket based on the outcome of this conversation. They said only that they'd "send my request on and that I should check my account in 24-48 hours" to find out if they granted it. They didn't. So, as indicated, ticket went to AA.
I've never asked for a SWU extension in my life. My request was declined - I was quite surprised. My ticket purchase went to AA where I still had a VIP that wasn't expiring till end-Feb.
Of note: I did have my reservation on hold - and pointed them to the reservation. I told them I was waiting to ticket based on the outcome of this conversation. They said only that they'd "send my request on and that I should check my account in 24-48 hours" to find out if they granted it. They didn't. So, as indicated, ticket went to AA.
Last edited by HeadInTheClouds; Jan 29, 2012 at 4:13 pm