CO/UA Million Mile (and Beyond) Flyer Benefits, Effective Spring 2012
#1306
Join Date: Apr 2008
Posts: 2,358
I doubt that you will get any serious million-miler to agree that being disappointed over being demoted is ridiculous.
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#1307
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
Adding Platinum now, dropping PE to level four, and even reducing the PE bonus further was entirely predictable (and I did predict it in an earlier post). With the Premier Executive name going away, they could logically have chosen to map it to either the equivalent new rank (Platinum) for PMUA MMs or, as they did, to the new 50k earned level (Gold). What makes their choice seem particularly unfair, though, is the differential treatment given to Infinite Elites, who started out at the Gold level themselves and have now jumped up two levels above that.
#1308
Join Date: Nov 2006
Posts: 11
Quick question: I'm at over 997,000 flight miles now with no more 2011 trips scheduled. I expect plenty of eqms to push me well over 1,000,000, but this is whenever their computer does their thing and posts them. Is there any disadvantage to waiting for this posting other than delayed spousal benefit? Thanks
#1309
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,769
Quick question: I'm at over 997,000 flight miles now with no more 2011 trips scheduled. I expect plenty of eqms to push me well over 1,000,000, but this is whenever their computer does their thing and posts them. Is there any disadvantage to waiting for this posting other than delayed spousal benefit? Thanks
I would fly those 3K miles needed in 2011 if I was in your position.
#1310
Join Date: Apr 2008
Posts: 2,358
This is not only discriminatory, it is totally bizarre!
An e-mail to Jeffery Foland is certainly in order asking for a explanation about this blatant favoritism to former Continental customers [email protected].
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#1311
FlyerTalk Evangelist
Join Date: Nov 2002
Location: DEN
Programs: UA 1MM, Delta Plat
Posts: 11,224
I did my calcs, and will "only" get to 934K miles towards MM. I was hoping to cross MM with the "one time generous calculation," but won't quite get there.
I have no issue with the spousal benefit. Mrs. Redbeard flies 5-10K per year on her own, and has no status unless she's with me. It will be nice for her to be able to have the Premier benefits.
I have no issue with the spousal benefit. Mrs. Redbeard flies 5-10K per year on her own, and has no status unless she's with me. It will be nice for her to be able to have the Premier benefits.
#1312
FlyerTalk Evangelist
Join Date: Jun 2000
Location: Sunny SYDNEY!
Programs: UA Million Miler. (1.9M) Virgin Platinum. HH Diamond + SPG Gold
Posts: 32,330
AA going into Chapter 11 is a real issue here.
If the new brass had any sense they'd be ensuring all UA/CO elites were beamingly happy right now.
AA will do ANYTHING they need to do right now to keep business rolling in. Double EQM, Double miles - the whole 9 yards. UA sure did it when they were CH11.
UA Grandfathering in all EXISTING Million Milers is a keystroke move, and will keep a lot of current high yield fliers like me very happy.
If Foland's Henchmen read this thread they will see there were a lot of unhappy Elites RIGHT NOW. Before the AA move.
The last thing they want to see, is a % of them migrate to AA.
If the new brass had any sense they'd be ensuring all UA/CO elites were beamingly happy right now.
AA will do ANYTHING they need to do right now to keep business rolling in. Double EQM, Double miles - the whole 9 yards. UA sure did it when they were CH11.
UA Grandfathering in all EXISTING Million Milers is a keystroke move, and will keep a lot of current high yield fliers like me very happy.
If Foland's Henchmen read this thread they will see there were a lot of unhappy Elites RIGHT NOW. Before the AA move.
The last thing they want to see, is a % of them migrate to AA.
#1313
Join Date: Nov 2006
Posts: 11
thanks for the clarification wine country - I just booked a quick RT for $151 using a $100 bump coupon so I will be 1 Mil next week.
#1314
A FlyerTalk Posting Legend
Join Date: Aug 2003
Programs: UA 1K 1MM (finally!), IHG AMB-Spire, HH Diamond
Posts: 60,155
#1315
Join Date: Nov 2010
Programs: UA3MMbis 1K, AA3˝MMbis Plat, AF1MMbis, BonvoyLTT
Posts: 49
In September I wrote to Jeff Foland. I had 1,959,000 lifetime BIS miles and was expecting to end the year at 1,989,000 miles 11,000 short of 2MM.
The rest of my flying on the year was on code shares (LH). Indicated in my letter that I was very upset at the loss of a promised benefit with only a 3 month notice.
Needless to say that I was surprised that the response was == we have granted you lifetime RCC/United Club access due to your past loyalty to United.
So I guess writing to UA does have an impact.
The rest of my flying on the year was on code shares (LH). Indicated in my letter that I was very upset at the loss of a promised benefit with only a 3 month notice.
Needless to say that I was surprised that the response was == we have granted you lifetime RCC/United Club access due to your past loyalty to United.
So I guess writing to UA does have an impact.
Don't know at what threshold UA will cut off this adjustment, or if they will do it proactively after the year-end for anyone who hasn't asked, but for those few on this thread who have posted they are in similar circumstances, they should obviously write in.
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This shows UA is at least selectively taking care of some customers at the margin. Coupled with other new and old (pre-Jeff Smisek - e.g., creation of GS) policies, this does say to me that everything is being pushed toward the higher-revenue passengers - those who fly most (by a lot) and those who pay most.
In a way that's always been true in travel, going back to ships and trains (first, second, third class, etc.). But this seems apiece of many things today even in our broader politics and economy - the squeezing out of the middle class (which everyone once wanted to be called) toward the "true" elite and the back-of-the-bus.
I wish this movement by UA (granting RCC/UC to near-2MMers) suggested a change in the treatment of FFers more broadly - extending to revisions in the new policies for 1MMers and PremExec/Gold and the Silvers, but I doubt it; I think they're the 'squeezees'.
#1316
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 35,376
At the time, Gold was the highest of the three levels that CO had. The number of miles required to attain that level varied over the course of the Infinite Elite program. When it started, the mileage requirement was 75k/year. One had to earn Gold for five consecutive years to qualify. Also, at the time the route structure of CO was quite a bit smaller than it is today, making earning those miles a bit more difficult. I am in N way defending anything. I'm just pointing out the fact that Gold at the time is not at all equivalent to Gold today.
#1317
Join Date: Jan 2010
Location: SFO
Programs: UA 1K 2.3M Lifetime, Mariott Plat for life
Posts: 49
I think I should report that the same thing has happened to me. I wrote Jeff Foland a more-in-sadness-than-anger email as someone who would finish the year very near, but under, 2MM, and got a reply that in my "unique" circumstances I would be granted "lifetime" club membership.
#1318
Join Date: Apr 2008
Posts: 2,358
Did you send your e-mail to Jeffery Foland? If not, you should direct your message to him. He is the only one authorized to make changes to the program. He is the new chief of Mileage Plus.
Writing to Customer Service is a waste of time because they have no authority to approve something like you requested.
Good luck.
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Writing to Customer Service is a waste of time because they have no authority to approve something like you requested.
Good luck.
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#1319
Join Date: Jan 2010
Location: SFO
Programs: UA 1K 2.3M Lifetime, Mariott Plat for life
Posts: 49
#1320
Join Date: Apr 2008
Posts: 2,358
When he wrote to me he claimed that he reads all his e-mails. It is entirely possible that he does not intend to ignore you and is simply overwhelmed with e-mails. I suspect you will hear something eventually.
Again, good luck.
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Again, good luck.
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