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Does UA/CO Still Participate in Starnet Blocking of Award Inventory?

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Does UA/CO Still Participate in Starnet Blocking of Award Inventory?

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Old Sep 9, 2011, 2:44 pm
  #1  
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Does UA/CO Still Participate in Starnet Blocking of Award Inventory?

Anyone know if UA is still practicing star net blocking? Is CO? Is it worth moving miles from UA to CO to get better availability?

Last edited by FlyinHawaiian; Sep 9, 2011 at 8:29 pm Reason: poor thread title
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Old Sep 9, 2011, 2:56 pm
  #2  
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No - but you still have a crap online booking engine - and poorly trained agents
No - never did
No - same availability - except with CO you also get Virgin Atlantic online, but the CO booking engine is light years ahead - almost all partners (except TK,CA,LX), United.com, just plain sucks.
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Old Sep 9, 2011, 3:41 pm
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I have moved 100k in miles over to my continental account just because they show availability on partners that United does not. Example -- SFO-DTW on 11/23 return 11/27. You do the search under Star Alliance partners on united.com and nothing shows up -- even when looking for first class.

On continental.com it shows many US Airways options in 1st for the standard 50k in miles

I would call that Star Blocking... even if you want to call it a crappy search engine!
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Old Sep 9, 2011, 3:47 pm
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Who said airlines wanted to make it easy to use those miles on other carriers
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Old Sep 9, 2011, 4:18 pm
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Originally Posted by nycr
Anyone know if UA is still practicing star net blocking? Is CO?
Actually, it seems that CO is doing some starnet blocking too. Availability on LX as given by expertflyer just don't seem to appear on CO's online or phone agent system. This was a ZRH-SFO redemption.
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Old Sep 9, 2011, 4:26 pm
  #6  
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Originally Posted by nycr
Anyone know if UA is still practicing star net blocking?
Yes AFAIK.

Originally Posted by Cheerfulflyer
Actually, it seems that CO is doing some starnet blocking too. Availability on LX as given by expertflyer just don't seem to appear on CO's online or phone agent system. This was a ZRH-SFO redemption.
IIRC EF uses M&M availablitity for LH/LX, which is better than *A availability.
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Old Sep 9, 2011, 10:27 pm
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Originally Posted by Cheerfulflyer
Actually, it seems that CO is doing some starnet blocking too. Availability on LX as given by expertflyer just don't seem to appear on CO's online or phone agent system. This was a ZRH-SFO redemption.
Originally Posted by mduell
IIRC EF uses M&M availablitity for LH/LX, which is better than *A availability.
What he said. Forget about booking ZRH-SFO in C/F except last minute.
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Old Sep 9, 2011, 10:42 pm
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Originally Posted by Cheerfulflyer
Actually, it seems that CO is doing some starnet blocking too. Availability on LX as given by expertflyer just don't seem to appear on CO's online or phone agent system. This was a ZRH-SFO redemption.
CO.com doesn't show LX availability.
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Old Sep 9, 2011, 11:31 pm
  #9  
 
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Originally Posted by Cheerfulflyer
Actually, it seems that CO is doing some starnet blocking too. Availability on LX as given by expertflyer just don't seem to appear on CO's online or phone agent system. This was a ZRH-SFO redemption.
I would say that the aeroplan website would be a better place to check LX award availability.
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Old Sep 10, 2011, 3:55 am
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Originally Posted by mccullo3
I have moved 100k in miles over to my continental account just because they show availability on partners that United does not. Example -- SFO-DTW on 11/23 return 11/27. You do the search under Star Alliance partners on united.com and nothing shows up -- even when looking for first class.

On continental.com it shows many US Airways options in 1st for the standard 50k in miles

I would call that Star Blocking... even if you want to call it a crappy search engine!
It is the partner inventory that is blocked in *Net blocking, and this is a huge issue for those of us who travel TATL and mostly beyond the gateways. We have to have partner inventory for the segments beyond the gateway. If the new UA follows UA rather than CO in this area, that will be a big encouragement for people like me to bail out to another program.

I recently booked an award ticket for a relative on UA, with possible *A connections to the final destination through MUC (LH), VIE (OS), or IST (TK). The agent checked MUC and VIE each for a week and found no inventory either way and said nothing was availible. I had to point out that IST was also an option, and she did find seats on TK. Since I have always been able to book award seats on LH to MUC and OS to VIE on the days I wanted with no problem using my BMI Diamond Club account, I was surprised at entire weeks not availible using UA, so I suspected *Net blocking. So I called BMI DC to check availibllity of those flights, giving them my prefered two days each week each way on both the MUC and VIE flights. Each day on all flights were availible through BMI. Clearly this was *Net blocking by UA on these flights, and it is a bad sign that UA is still screwing customers this way.
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Old Sep 10, 2011, 1:27 pm
  #11  
 
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So if I understand correctly we better book our awards through CO before the programs are merged.
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Old Sep 10, 2011, 1:30 pm
  #12  
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In addition to the differences highlighted above about the selections available online, it is also worth noting that the routing rules between the two are rather different. There are a few cases where this can lead to significant savings and more options when booking via CO rather than UA.
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Old Sep 10, 2011, 5:07 pm
  #13  
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Originally Posted by spgaston
So if I understand correctly we better book our awards through CO before the programs are merged.
Many signs point to the CO system being the post-merger platform.
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Old Sep 10, 2011, 5:18 pm
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Originally Posted by dayone
Many signs point to the CO system being the post-merger platform.
Doesn't mean they won't adopt *net blocking or UAs routing limits.
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Old Sep 10, 2011, 6:00 pm
  #15  
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Originally Posted by spgaston
Doesn't mean they won't adopt *net blocking or UAs routing limits.
If they do, it will be very very obvious, if its available to ANA/Aeroplan, and not on newunited.com.... it will just be too obvious.
rankourabu is offline  


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