Jan 1, 18, 9:44 pm
Last edit by: WineCountryUA
Benefits unique to the Chase MP Presidential Plus card (closed and not available for new cardholders)
- 1000 FPQM per $5,000 spend (or 0.2 / $1)
- FPQMs are only valid for Premier Silver / Gold / Platinum status, expire 3 years after earning
- 1000 FPQM per $5,000 spend (or 0.2 / $1)
- FPQMs are only valid for Premier Silver / Gold / Platinum status, expire 3 years after earning
- FPQMs can only be used to increase PQMs to a max of 75,000. They are not counted once 75K is reached. (example 80K PQMs +10 FPQMs is still 80K total)
- FPQMs cannot be used to earn GPUs or RPUs past 75K PQMs
- FPQMs are held separately and are only used when the owner requests them to be applied to their MP accountFPQMs can be applied for a given year as late as March 31 of the next year
General Questions re: MileagePlus Flex PQP ( was Flex PQM)
Sep 27, 12, 1:37 pm
#91
FlyerTalk Evangelist
Join Date: Sep 2008
Location: Jersey Shore/YYZ
Programs: UA 1K, Marriott Plat, Hilton Diamond, Hertz PC
Posts: 12,489
As is normal, I called customer service a couple of times and got totally opposite answers so I thought I would try here.
When I log on to My Account there is an option to "Transfer Flexible Premier Miles". The first question is, what is the deadline to transfer flexible premier miles into my account balance to be mixed with my earned miles for the 2012 calendar year in order to obtain gold status for 2012? Is it 12/31/2012 or is it 3/31/2013? Or some other date?
If the answer is 12/31/2012 then I have a second question. The literature for the Presidential Plus card says your miles can be used for the year they are earned plus 3 additional years. It also says they will expire 39 months after the end of the year they are earned. Why 39 months? I'm assuming it is 39 months since you are given a 3 month grace period after Jan. 1 to transfer your miles into your account for the previous year. There would be no reason to say "39 months" rather than "36 months" if the deadline for transferring miles is Dec. 31.
When I log on to My Account there is an option to "Transfer Flexible Premier Miles". The first question is, what is the deadline to transfer flexible premier miles into my account balance to be mixed with my earned miles for the 2012 calendar year in order to obtain gold status for 2012? Is it 12/31/2012 or is it 3/31/2013? Or some other date?
If the answer is 12/31/2012 then I have a second question. The literature for the Presidential Plus card says your miles can be used for the year they are earned plus 3 additional years. It also says they will expire 39 months after the end of the year they are earned. Why 39 months? I'm assuming it is 39 months since you are given a 3 month grace period after Jan. 1 to transfer your miles into your account for the previous year. There would be no reason to say "39 months" rather than "36 months" if the deadline for transferring miles is Dec. 31.
That is a tough one even for agents, as it's such an arcane card benefit that is rapidly disappearing.
Sep 27, 12, 2:53 pm
#93
Join Date: Dec 2009
Location: texas
Programs: United 1K
Posts: 56
Does anyone recall how notification was made concerning flex miles not being eligible for 1K status. I've been stockpiling miles for more than 2 years to use in 2012. Seems as if I should have been notified in writing as to such a major change in a credit card benefit. Should I be pissed at United or Chase.
Sep 27, 12, 5:16 pm
#94
Join Date: May 2011
Posts: 5,813
Does anyone recall how notification was made concerning flex miles not being eligible for 1K status. I've been stockpiling miles for more than 2 years to use in 2012. Seems as if I should have been notified in writing as to such a major change in a credit card benefit. Should I be pissed at United or Chase.
I'm going from memory, but I believe it was done probably in March-ish?
Sep 27, 12, 5:22 pm
#95
Join Date: May 2011
Posts: 5,813
http://webcache.googleusercontent.co...&ct=clnk&gl=us
How do I use my Flex PQMs?
Your Flex PQMs will be displayed on your MileagePlus account statement and may be redeemed at any time and added to your earned PQM balance to upgrade your Premier status or increase your current PQM balance. You may call the MileagePlus Service Center at 1-800-421-4655 to redeem your Flex PQMs. You have until March 31 to apply these award miles to a previous years balance. For example, a customer earned 70,000 PQMs in 2009, enough to earn Premier Gold status for the 2010 Premier year. That customer has until March 31, 2010, to apply 5,000 Flex PQMs to his or her 2009 balance to attain Premier Platinum status for 2010.
Your Flex PQMs will be displayed on your MileagePlus account statement and may be redeemed at any time and added to your earned PQM balance to upgrade your Premier status or increase your current PQM balance. You may call the MileagePlus Service Center at 1-800-421-4655 to redeem your Flex PQMs. You have until March 31 to apply these award miles to a previous years balance. For example, a customer earned 70,000 PQMs in 2009, enough to earn Premier Gold status for the 2010 Premier year. That customer has until March 31, 2010, to apply 5,000 Flex PQMs to his or her 2009 balance to attain Premier Platinum status for 2010.
Sep 27, 12, 5:49 pm
#96
Join Date: Sep 2011
Location: IAH
Programs: UA Silver
Posts: 511
Thanks Edcho and, believe it or not, I did find that link using google before I posted. But, 2 thoughts...first it is a United German link for cards in Germany and second it is for the Business Card. Also note that the timeframe mentioned in the links is 2009-2010. A lot has changed since then.
Any documentation on a United USA website?
It's not a trivial issue. Let's say I can easily get enough PQM if my deadline is 3/31/13 whereas I will have to jump through hoops and perhaps waste some $ in order to get enough PQM by 12/31/12.
Arguing with the United CS personnel is fruitless in the base case but if the only documentation I can produce relates to a German version of the business card rather than my personal card, they will not take me seriously. The CS reps are generally convinced that the deadline is 12/31/12 and will need to see proof in the form of documentation to change their position.
Any documentation on a United USA website?
It's not a trivial issue. Let's say I can easily get enough PQM if my deadline is 3/31/13 whereas I will have to jump through hoops and perhaps waste some $ in order to get enough PQM by 12/31/12.
Arguing with the United CS personnel is fruitless in the base case but if the only documentation I can produce relates to a German version of the business card rather than my personal card, they will not take me seriously. The CS reps are generally convinced that the deadline is 12/31/12 and will need to see proof in the form of documentation to change their position.
Sep 27, 12, 6:05 pm
#97
Join Date: May 2011
Posts: 5,813
Thanks Edcho and, believe it or not, I did find that link using google before I posted. But, 2 thoughts...first it is a United German link for cards in Germany and second it is for the Business Card. Also note that the timeframe mentioned in the links is 2009-2010. A lot has changed since then.
Any documentation on a United USA website?
It's not a trivial issue. Let's say I can easily get enough PQM if my deadline is 3/31/13 whereas I will have to jump through hoops and perhaps waste some $ in order to get enough PQM by 12/31/12.
Arguing with the United CS personnel is fruitless in the base case but if the only documentation I can produce relates to a German version of the business card rather than my personal card, they will not take me seriously. The CS reps are generally convinced that the deadline is 12/31/12 and will need to see proof in the form of documentation to change their position.
Any documentation on a United USA website?
It's not a trivial issue. Let's say I can easily get enough PQM if my deadline is 3/31/13 whereas I will have to jump through hoops and perhaps waste some $ in order to get enough PQM by 12/31/12.
Arguing with the United CS personnel is fruitless in the base case but if the only documentation I can produce relates to a German version of the business card rather than my personal card, they will not take me seriously. The CS reps are generally convinced that the deadline is 12/31/12 and will need to see proof in the form of documentation to change their position.
I can assure you that the site is capable for transferring miles after Jan 1st-March 31st for your previous year's balance. I did it this year for last years balance (although it was just for the lifetime miles). There weren't any issues and it was pretty instant.
It might be in the pamphlets/t&c as well but i'm too lazy to dig those up.
Sep 29, 12, 9:19 am
#99
Join Date: Sep 2011
Location: IAH
Programs: UA Silver
Posts: 511
Non-expiring Flexible Premier Qualifying Miles
In my account I have both Non-expiring Premier Qualifying Miles (earned before 1/1/12...they have no expiration date) and Expiring Premier Qualifying Miles (earned after 12/31/11...they expire 39 months after the end of the year they are earned). Later this year I would like to redeem some of the miles. I would like to redeem some of my Expiring Premier Qualifying Miles without touching the balance of my Non-expiring Premier Qualifying Miles.
When I go into my account and get the screen to transfer the miles, it asks for how many miles you want to redeem but does not show 2 buckets (non-expiring and expiring) to pick from when redeeming. So I called customer service. They said that when you redeem your miles you must always redeem the first miles placed into the account (First In, First Out). As a result, your non-expiring miles are always the first miles that get redeemed since they were the first miles into the account.
Did anyone with both a non-expiring Premier Qualifying Miles balance and an expiring Premier Qualifying Miles balance redeem Premier Qualifying Miles in 2012 and find that they were required to redeem the non-expiring miles first?
When I go into my account and get the screen to transfer the miles, it asks for how many miles you want to redeem but does not show 2 buckets (non-expiring and expiring) to pick from when redeeming. So I called customer service. They said that when you redeem your miles you must always redeem the first miles placed into the account (First In, First Out). As a result, your non-expiring miles are always the first miles that get redeemed since they were the first miles into the account.
Did anyone with both a non-expiring Premier Qualifying Miles balance and an expiring Premier Qualifying Miles balance redeem Premier Qualifying Miles in 2012 and find that they were required to redeem the non-expiring miles first?
Last edited by geo979; Sep 29, 12 at 10:05 am
Sep 30, 12, 9:13 am
#100
Join Date: Jun 2009
Location: Tampa, FL
Programs: 1K, Platinum Marriott, Platinum SPG, Platinum Priority, Chairmans Avis
Posts: 75
So the way I understand it:
I currently have 80k miles and 11K flex miles.
The flex miles are effectively worthless to me? since I am above 75k and below 100k?
I currently have 80k miles and 11K flex miles.
The flex miles are effectively worthless to me? since I am above 75k and below 100k?
Sep 30, 12, 10:50 am
#101
Join Date: Nov 2002
Location: EWR, USA, AA 1MM Gold, United Premier Gold, Marriott Gold, Hilton Diamond, Emerald Club Executive
Posts: 1,476
Oct 1, 12, 1:26 pm
#102
Join Date: Jun 2009
Location: Tampa, FL
Programs: 1K, Platinum Marriott, Platinum SPG, Platinum Priority, Chairmans Avis
Posts: 75
Hmmm, well thanks for clearing that up.
It seems like they will be useless every year, since I always make it close to 100k.
What will happen if I transfer them per the website?
It seems like they will be useless every year, since I always make it close to 100k.
What will happen if I transfer them per the website?
Oct 1, 12, 8:28 pm
#103
Join Date: May 2011
Posts: 5,813
Oct 1, 12, 9:57 pm
#104
Join Date: Oct 2008
Location: SEA
Programs: DL Gold
Posts: 1,510
You might get lucky. At least one person has. But it's been made clear that FEQM do not count toward 1K. Which seems a huge waste of time to make a single exception for a benefit that isn't even available to the general public anymore. But so it is.
Oct 2, 12, 2:53 pm
#105
Join Date: Jun 2009
Location: Tampa, FL
Programs: 1K, Platinum Marriott, Platinum SPG, Platinum Priority, Chairmans Avis
Posts: 75
Well, I tried and didn't get lucky. After going through the screens, it stopped and said that while these miles don't expire, I can't apply them for status...
And I thought I had no more reasons to love United this year!
And I thought I had no more reasons to love United this year!
