Dumb question about linked FF accounts (UA and CO)
Jul 15, 2011, 8:55 am
#1
Original Poster
Join Date: Oct 2006
Location: Btwn EWR and PHL
Programs: UA 1K; Marriott Gold
Posts: 241
Dumb question about linked FF accounts (UA and CO)
Hi-
I am a CO flyer, and a couple weks ago linked my UA FF# to my CO Gold status (CO primary). I can see on the UA site that I now am Premier Exec with UA. Ok, all good.
Anyway, I booked a flight for Monday, and in my receipt from my travel agent it shows the United FF number. So, that's good. However, when I log in online in my account, the reservation is not associated with the UA account. Instead when I "manage reservations" and use my eticket number, it is tied to my CO Gold FF number.
Is this correct on how it works with linked accounts? Should I have my travel agent go back in to switch me to the UA account number? Yes, my motivation is the slightly better odds of hitting the upgrade.
I am a CO flyer, and a couple weks ago linked my UA FF# to my CO Gold status (CO primary). I can see on the UA site that I now am Premier Exec with UA. Ok, all good.
Anyway, I booked a flight for Monday, and in my receipt from my travel agent it shows the United FF number. So, that's good. However, when I log in online in my account, the reservation is not associated with the UA account. Instead when I "manage reservations" and use my eticket number, it is tied to my CO Gold FF number.
Is this correct on how it works with linked accounts? Should I have my travel agent go back in to switch me to the UA account number? Yes, my motivation is the slightly better odds of hitting the upgrade.
Jul 15, 2011, 9:08 am
#3
Join Date: Mar 2010
Location: Washington, DC
Programs: UA 1P, Delta GM, SPG Platinum, Priority Club Platinum
Posts: 118
My CO and UA FF#s are often out of sync when I look at the two sites. If you are on UA metal, it's best to call UA and have them make sure your number is inputted correctly.
Jul 15, 2011, 9:56 am
#4
Original Poster
Join Date: Oct 2006
Location: Btwn EWR and PHL
Programs: UA 1K; Marriott Gold
Posts: 241
Jul 15, 2011, 10:01 am
#6
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.995MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,819
Linking account does not change the FF being used (crediting to) on the reservation, nor are the systems auto-selecting the "best" account.
So you need to manual set the account you wish to use for each reservation.
So you need to manual set the account you wish to use for each reservation.
Jul 15, 2011, 10:06 am
#7
Original Poster
Join Date: Oct 2006
Location: Btwn EWR and PHL
Programs: UA 1K; Marriott Gold
Posts: 241
I assume "manual" means calling and having them select it? There wouldn't be a way to do self service, right?
Jul 15, 2011, 10:09 am
#8
Join Date: May 2011
Posts: 5,814
Hi-
I am a CO flyer, and a couple weks ago linked my UA FF# to my CO Gold status (CO primary). I can see on the UA site that I now am Premier Exec with UA. Ok, all good.
Anyway, I booked a flight for Monday, and in my receipt from my travel agent it shows the United FF number. So, that's good. However, when I log in online in my account, the reservation is not associated with the UA account. Instead when I "manage reservations" and use my eticket number, it is tied to my CO Gold FF number.
Is this correct on how it works with linked accounts? Should I have my travel agent go back in to switch me to the UA account number? Yes, my motivation is the slightly better odds of hitting the upgrade.
I am a CO flyer, and a couple weks ago linked my UA FF# to my CO Gold status (CO primary). I can see on the UA site that I now am Premier Exec with UA. Ok, all good.
Anyway, I booked a flight for Monday, and in my receipt from my travel agent it shows the United FF number. So, that's good. However, when I log in online in my account, the reservation is not associated with the UA account. Instead when I "manage reservations" and use my eticket number, it is tied to my CO Gold FF number.
Is this correct on how it works with linked accounts? Should I have my travel agent go back in to switch me to the UA account number? Yes, my motivation is the slightly better odds of hitting the upgrade.
Hope that helps you in the future.