Preremoval from an oversold trip
May 29, 2011, 5:59 am
#1
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Preremoval from an oversold trip
I received two phone calls last night from UA trying to pre remove me from a change of gauge (320 to 319). The flight is now majorly overbooked. (How many times have you been told a flight is oversold, and then it has empty seats?) One never left a message, and the other caller asked if I would simply take another flight. I was unable to do that and had to tell her no. This has never happened in all of the years I have been flying, and I was wondering if it has happened to any of you out there. Is this a CO thing?
May 29, 2011, 7:14 am
#2
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I've received calls in the past from UA offering me re-routings to avoid potentially oversold flights.
May 29, 2011, 10:36 am
#3
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May 29, 2011, 2:03 pm
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May 29, 2011, 2:31 pm
#5
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This happened to me last Oct when an already fairly full Saturday evening IAD-SFO went from a domestic 777 (36F/312Y) to a domestic 767 (34F/210Y).
I was headed to SYD, and while I was flexibile, it was clearly the ICC that was calling me, they were only offering a $100 e-cert, and were adamant about no upgrades or anything else. Needless to say I turned them down, and they still needed a ton of volunteers at the gate.
I was headed to SYD, and while I was flexibile, it was clearly the ICC that was calling me, they were only offering a $100 e-cert, and were adamant about no upgrades or anything else. Needless to say I turned them down, and they still needed a ton of volunteers at the gate.
May 29, 2011, 2:46 pm
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One of our UX FTers has mentioned that, in the past, they have called up people the night before, if it looks like a flight is oversold..
May 31, 2011, 12:03 pm
#7
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I had hoped to get a DBC, and then rain hit ORD. The trip they tried removing me from ended up having a 2+ hour delay and ultimately canceled. I got rebooked on another trip at the airport when I saw the delay. Luckily I didn't take what they were offering. It would have caused a missed connection. If there is a chance for a DBC, I cannot pass it up.
Thanks for your stories on this. I would have thought more people would have had experience with this.
Thanks for your stories on this. I would have thought more people would have had experience with this.
Last edited by iluv2fly; May 31, 2011 at 12:45 pm Reason: language
May 31, 2011, 2:22 pm
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May 31, 2011, 2:51 pm
#9
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I was headed to SYD, and while I was flexibile, it was clearly the ICC that was calling me, they were only offering a $100 e-cert, and were adamant about no upgrades or anything else. Needless to say I turned them down, and they still needed a ton of volunteers at the gate.