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Schedule Change and Loss of Elite Status Results in Poor Outcome - Am I Hosed?

Schedule Change and Loss of Elite Status Results in Poor Outcome - Am I Hosed?

Old Apr 14, 2011, 9:31 am
  #1  
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Schedule Change and Loss of Elite Status Results in Poor Outcome - Am I Hosed?

Back in Jan I booked two reward tickets. IAH-LIH At the time I was plat. I booked 6:30-7:53AM IAH-LAX and 9:20 LAX-LIH. The return is not relevant.

The 9:20 LAX-LIH is a United flight. I was booked in E+ due to status at the time. I am currently pond scum status as last year was a zero flying year for me due to business going belly up. Now. United has changed the flight time of LAX-LIH to 8:20 leaving my 27 minutes to connect off a continental flight to a UA flight. I am told this won't happen.

So I call "we don't give a cr@p" line and told my options are limited.

A. I have to change flights and get bad seats.
B. I have to layover in HNL for 6 hours.

I didn't ask this question, but my outgoing leg was 20,000 miles. Right now the IAH-HNL-LIH leg is 25,000 miles. Am I also going to get the honor of forking over another 5,000 miles due to THEIR schedule change?

The whole thing is pretty irritating.

Last edited by FlyinHawaiian; Apr 14, 2011 at 11:05 am Reason: retitled thread http://www.flyertalk.com/help/rules.php#q63
mkahanek is offline  
Old Apr 14, 2011, 9:38 am
  #2  
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Originally Posted by mkahanek
Back in Jan I booked two reward tickets. IAH-LIH At the time I was plat. I booked 6:30-7:53AM IAH-LAX and 9:20 LAX-LIH. The return is not relevant.

The 9:20 LAX-LIH is a United flight. I was booked in E+ due to status at the time. I am currently pond scum status as last year was a zero flying year for me due to business going belly up. Now. United has changed the flight time of LAX-LIH to 8:20 leaving me 27 minutes to connect off a continental flight to a UA flight. I am told this won't happen.

So I call "we don't give a cr@p" line and told my options are limited.

A. I have to change flights and get bad seats.
B. I have to layover in HNL for 6 hours.

I didn't ask this question, but my outgoing leg was 20,000 miles. Right now the IAH-HNL-LIH leg is 25,000 miles. Am I also going to get the honor of forking over another 5,000 miles due to THEIR schedule change?

The whole thing is pretty irritating.
You won't have to pay for the miles difference.

Not sure what you expect them to do....
aacharya is offline  
Old Apr 14, 2011, 9:39 am
  #3  
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Since it is not a true rebooking situation you should not have to "pay" the extra 5,000 miles.

I would change to whatever flights are most convienient to make sure I got to my destination. Unfortunately your lack of status means no E+. You could always purchase the E+ annual option. I don't know if you will get an E+ buy up at check in.
JeffS is offline  
Old Apr 14, 2011, 9:45 am
  #4  
 
Join Date: Mar 2005
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You definitely won't have to pay the extra miles but you'll have to pay for E+ if you want to keep it. It's not that expensive..like $59 LAX-LIH or something like that. A 27 minute connection isn't "legal" (30 minutes is the minimum at LAX I believe) but it's definitely possible to make it at LAX if your inbound flight is on time or early. You don't have to reclear security. I'd be especially concerned if you're checking luggage though. If you're a gambling man..keep what you've got and roll the dice.
SEA1K4EVR is offline  
Old Apr 14, 2011, 9:49 am
  #5  
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Originally Posted by JeffS
Since it is not a true rebooking situation you should not have to "pay" the extra 5,000 miles.

I would change to whatever flights are most convienient to make sure I got to my destination. Unfortunately your lack of status means no E+. You could always purchase the E+ annual option. I don't know if you will get an E+ buy up at check in.
I don't want E+. The offered flights is CO1. All I want is row 11-15 AB. But looks like they won't give it to me.
mkahanek is offline  
Old Apr 14, 2011, 10:58 am
  #6  
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Originally Posted by mkahanek
I don't want E+. The offered flights is CO1. All I want is row 11-15 AB. But looks like they won't give it to me.
You will get them at OLCI, when all seats (Except ELR/exit rows) are open to all PAX.
aacharya is offline  

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