An open question to moderators RE: this United consolidated forum
#91
Join Date: Sep 2010
Programs: UA/CO 1K, AA Gold, SPG PP, Hertz PC
Posts: 207
You must spend quite a bit of time in the UA sub-forum, so you can see that virtually every single topic is also being discussed in the UA MP (Consolidated) forum. It's a bit of a joke.
It's now March 4 -- please emulate the DL/NW forum asap, or start AGGRESSIVELY moving newly-created generic threads into the Consolidated forum, where they belong.
To make this more concrete, here's a list (from the first page alone), of active threads still sitting in the PMUA sub-forum that are in no way specific to PMUA:
- what's the current order for upgrade priority?
- What are the new codes for award/upgrade inventory
- Problems with United Website?
- Experiences on Day 1 -- the New United.com
- Book/Waitlist NC Now or Wait for Until After 3 March Integration?
- If I dont have 128 encryption and a strong cipher, am I screwed?
- What's the latest on extending "2013" GPUs?
- My MP Choices Program Summary is ZERO
- Can I use 2 accounts to pay for trip?
The PMCO sub-forum is no better (although I'm sympathetic to the group that may feel like they're losing their home):
- Wifi / Power Outlets on UA 737-800?
- 1K Buy-Up to F | You win SMI/J. But only this time.
- CO 737-800 seat back TVs?
I can go on... but as long as people can still post in old threads (pics of UA airplanes, reminiscing about days of CO gone by, etc.), I just don't feel like there's any reason to keep letting new threads be created.
Last edited by Strom; Mar 4, 2012 at 7:12 pm Reason: Added specific threads
#92
Suspended
Join Date: Jul 2009
Location: DCA
Programs: UA Gold
Posts: 1,653
Hmm ... it feels like we're going in circles, with moderators continually restating the theory justifying the original reason for three forums. Forget the theory, for a moment (which was totally valid 12 months ago, and only barely valid last week) -- the reality on the ground is that it's confusing to have 3 places to go that are all actively discussing the same topics. It's actually making it harder for readers to navigate our way through this time of merger.
You must spend quite a bit of time in the UA sub-forum, so you can see that virtually every single topic is also being discussed in the UA MP (Consolidated). It's a bit of a joke.
It's now March 4 -- please emulate the DL/NW forum asap, or start AGGRESSIVELY moving newly-created generic threads into the Consolidated forum, where they belong.
To make this more concrete, here's a list (from the first page alone), of active threads still sitting in the PMUA sub-forum that are in no way specific to pre-merger United:
- what's the current order for upgrade priority?
- What are the new codes for award/upgrade inventory
- Problems with United Website?
- Experiences on Day 1 -- the New United.com
- Book/Waitlist NC Now or Wait for Until After 3 March Integration?
- If I dont have 128 encryption and a strong cipher, am I screwed?
- What's the latest on extending "2013" GPUs?
- My MP Choices Program Summary is ZERO
- Can I use 2 accounts to pay for trip?
The PMCO sub-forum is no better (although I'm sympathetic to the group that may feel like they're losing their home):
- Wifi / Power Outlets on UA 737-800?
- 1K Buy-Up to F | You win SMI/J. But only this time.
- CO 737-800 seat back TVs?
I can go on... but as long as people can still post in old threads (pics of UA airplanes, reminiscing about days of CO gone by, etc.), I just don't feel like there's any reason to keep letting new threads be created.
You must spend quite a bit of time in the UA sub-forum, so you can see that virtually every single topic is also being discussed in the UA MP (Consolidated). It's a bit of a joke.
It's now March 4 -- please emulate the DL/NW forum asap, or start AGGRESSIVELY moving newly-created generic threads into the Consolidated forum, where they belong.
To make this more concrete, here's a list (from the first page alone), of active threads still sitting in the PMUA sub-forum that are in no way specific to pre-merger United:
- what's the current order for upgrade priority?
- What are the new codes for award/upgrade inventory
- Problems with United Website?
- Experiences on Day 1 -- the New United.com
- Book/Waitlist NC Now or Wait for Until After 3 March Integration?
- If I dont have 128 encryption and a strong cipher, am I screwed?
- What's the latest on extending "2013" GPUs?
- My MP Choices Program Summary is ZERO
- Can I use 2 accounts to pay for trip?
The PMCO sub-forum is no better (although I'm sympathetic to the group that may feel like they're losing their home):
- Wifi / Power Outlets on UA 737-800?
- 1K Buy-Up to F | You win SMI/J. But only this time.
- CO 737-800 seat back TVs?
I can go on... but as long as people can still post in old threads (pics of UA airplanes, reminiscing about days of CO gone by, etc.), I just don't feel like there's any reason to keep letting new threads be created.
And I won't hold my breath for seamless operations.
#93
Join Date: Jul 2005
Location: SEA
Programs: UA*G, UA 1MM
Posts: 1,277
Well, don't be too hasty. In order to merge operations here, I have to imagine there is a whole lot of moderator training that has to go on. I mean PMUA and PMCO mods have to learn to mod using the same processes and procedures! This will take months of prep and training. Then, they will have to have to take the forums offline for several hours while the threads are merged. During that time, we will all have to post new threads via fax machine. Finally, there will be all the post merger issues...thread priority, missing threads, etc., etc. Are you guys sure you really want to go through all that?
#94
Moderator: United Airlines
Join Date: Jun 2007
Location: SFO
Programs: UA Plat 1.99MM, Hyatt Discoverist, Marriott Plat/LT Gold, Hilton Silver, IHG Plat
Posts: 66,577
Well, don't be too hasty. In order to merge operations here, I have to imagine there is a whole lot of moderator training that has to go on. I mean PMUA and PMCO mods have to learn to mod using the same processes and procedures! This will take months of prep and training. Then, they will have to have to take the forums offline for several hours while the threads are merged. During that time, we will all have to post new threads via fax machine. Finally, there will be all the post merger issues...thread priority, missing threads, etc., etc. Are you guys sure you really want to go through all that?
#95
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,390
And don't forget the many "dress rehearsals" we'll have to conduct before going live
#96
Moderator: Midwest, Las Vegas & Dining Buzz
Join Date: Jun 2001
Location: Chicago, Illinois
Posts: 17,965
#97
Join Date: Aug 2007
Location: Near SEA
Programs: UA MM, AS MVPG75K, Marriott Lifetime Gold
Posts: 7,969
I suggest members use the Report Post function to alert moderators where a thread should be promoted to the Consolidated forum. I just did that on the IAD-MAD Aer Lingus thread which now applies to the post-merger airline.
#98
Join Date: Dec 2010
Location: ORD
Programs: UA 1K/MM, MC Life Plat, HH Gold
Posts: 722
Well, don't be too hasty. In order to merge operations here, I have to imagine there is a whole lot of moderator training that has to go on. I mean PMUA and PMCO mods have to learn to mod using the same processes and procedures! This will take months of prep and training. Then, they will have to have to take the forums offline for several hours while the threads are merged. During that time, we will all have to post new threads via fax machine. Finally, there will be all the post merger issues...thread priority, missing threads, etc., etc. Are you guys sure you really want to go through all that?
#99
Join Date: Mar 2009
Location: Midwest
Programs: UA GS, UA 1.6MM, AA LT PLT, AA 2.6MM, Intercontinental Royal Ambassador
Posts: 837
#100
Moderator: Hawaii-based airlines & Hawai'i forums
Join Date: Mar 2003
Location: Ka ʻĀpala Nui, Nuioka
Programs: NEXUS/Global Entry, Delta, United, Hyatt, IHG, Marriott, and Hertz
Posts: 18,002
We certainly want to help members find the answers to their questions quickly and in a manner that makes sense. Certainly, this is a challenge while there are three forums. That being said, I don't think cutting the pre-merger forums off right away is the best thing. I'd favor a gradual phasing out approach and let the members get used to a single, primary forum. I know everyone has lots of questions this week, so I think it's best to be a little lighter on the merging/moving of posts in general.
#101
Suspended
Join Date: Jul 2009
Location: DCA
Programs: UA Gold
Posts: 1,653
We certainly want to help members find the answers to their questions quickly and in a manner that makes sense. Certainly, this is a challenge while there are three forums. That being said, I don't think cutting the pre-merger forums off right away is the best thing. I'd favor a gradual phasing out approach and let the members get used to a single, primary forum. I know everyone has lots of questions this week, so I think it's best to be a little lighter on the merging/moving of posts in general.
IMO, it's best to just rip the bandaid off. Give everyone a 24 hour notice that no new threads will be allowed in the legacy forums, and get it over with. Pussy-footing around isn't going to make the problem go away.
#102
A FlyerTalk Posting Legend
Join Date: Jun 2005
Posts: 57,252
Going "light" on the moving just prolongs the problem and keeps members from getting used to the primary forum.
IMO, it's best to just rip the bandaid off. Give everyone a 24 hour notice that no new threads will be allowed in the legacy forums, and get it over with. Pussy-footing around isn't going to make the problem go away.
IMO, it's best to just rip the bandaid off. Give everyone a 24 hour notice that no new threads will be allowed in the legacy forums, and get it over with. Pussy-footing around isn't going to make the problem go away.
#104
FlyerTalk Evangelist
Join Date: May 2007
Location: Houston
Programs: UA Plat, Marriott Gold
Posts: 12,651
We certainly want to help members find the answers to their questions quickly and in a manner that makes sense. Certainly, this is a challenge while there are three forums. That being said, I don't think cutting the pre-merger forums off right away is the best thing. I'd favor a gradual phasing out approach and let the members get used to a single, primary forum. I know everyone has lots of questions this week, so I think it's best to be a little lighter on the merging/moving of posts in general.
#105
Suspended
Join Date: Aug 2003
Location: SEA
Posts: 12,485
Going "light" on the moving just prolongs the problem and keeps members from getting used to the primary forum.
IMO, it's best to just rip the bandaid off. Give everyone a 24 hour notice that no new threads will be allowed in the legacy forums, and get it over with. Pussy-footing around isn't going to make the problem go away.
IMO, it's best to just rip the bandaid off. Give everyone a 24 hour notice that no new threads will be allowed in the legacy forums, and get it over with. Pussy-footing around isn't going to make the problem go away.
Personally, I think the desire to maintain separate forums is based on misplaced nostalgia and serves no purpose other than to perpetuate the divide between customers who have a strong affinity toward either sCO or sUA.
From an operational and legal perspective, every flight operating today is United Air Lines. While crew members are represented by different unions, Continental only exists as the legal owner of certain aircraft.