Chip & sign vs. chip & pin in London
#1
Original Poster
Join Date: Nov 2004
Location: Los Angeles, CA; Philadelphia, PA
Programs: OZ Diamond
Posts: 5,957
Chip & sign vs. chip & pin in London
I won't be heading across the pond until next year, but want to see if I need to start calling the credit card companies to get new ones issued. I have read somewhere that most merchants in London use chip & pin. Is chip & sign still an option at most places? All of my cards have chips, but none are pin-enabled. Also, is it a safe assumption that smaller "Mom & Pop" stores are usually cash only? TIA.
LAX
LAX
#2
Moderator: UK and Ireland & Europe, and Carbon Conscious Travel
Join Date: Jan 2003
Location: Biggleswade
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Posts: 13,606
Chip & Sign really isn't a thing here at all. It may be an option, but it's something that most merchants won't have heard of. However, if a merchant is directed by the terminal to check signature or swipe card, that's usually what they'll do.
Almost everywhere takes cards now - even some buskers have started. Smaller shops may impose a lower spending limit or occasionally a transaction fee. I barely use cash these days.
Almost everywhere takes cards now - even some buskers have started. Smaller shops may impose a lower spending limit or occasionally a transaction fee. I barely use cash these days.
#4
Join Date: Sep 2007
Location: London
Posts: 1,518
In central London, you can live cash free. The only places I can think of that still insist on cash are street markets.
As for cards and signing. That's possible but rarely done - and may require a supervisor to be called as many junior staff will have never processed it. Life will be simpler with chip and pin cards.
As for cards and signing. That's possible but rarely done - and may require a supervisor to be called as many junior staff will have never processed it. Life will be simpler with chip and pin cards.
#5
Join Date: Aug 2013
Posts: 8,216
Indeed my weekly purchase of avos from Chapel Market is pretty much the only time I use cash. That said, many market stalls in London, especially at the likes of Spitalfields and Borough, routinely accept cards now. Devices like iZettle are making it very easy.
As for cards and signing. That's possible but rarely done - and may require a supervisor to be called as many junior staff will have never processed it. Life will be simpler with chip and pin cards.
#6
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 22,791
Yup, finding a pen will be the biggest hassle.
I can easily go 2-3 weeks in London without using cash, whereas using Contactless in some parts of the US can sometimes feel like advanced magic from the reactions it gets!
I can easily go 2-3 weeks in London without using cash, whereas using Contactless in some parts of the US can sometimes feel like advanced magic from the reactions it gets!
#7
A FlyerTalk Posting Legend
Join Date: Mar 2001
Posts: 55,183
That said, I have found that I have had to sign the slip when at grocery stores and restaurants. I have never had an issue in which an employee didn't know what to do. I was last in London in April
#9
Join Date: May 2005
Location: London, England, United Kingdom
Programs: Marriott (Lifetime Titantium), whatever other programs as benefits make sense.
Posts: 1,875
While contactless and chip and pin are most prevalent, I've often had visitors from the US and the machine will tell the merchant a signature is required. I've never seen it be a problem for any of my US friends.
#10
Join Date: Aug 2010
Location: ORF
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I've made several trips to London and a number more to Scotland over the last 20 years. In 1998, the use of a credit card in small towns was almost unheard of but I had no issues in Edinburgh and Aberdeen. Commerce has evolved so that when I went to Scotland in 2016, I only had issues using a credit card at one gas station in a small town to the north of Aberdeen. As others have noted, London can be negotiated almost cash free nowadays. For my last several trips to the UK, Ireland, Paris, and Rome, I've withdrawn less than 50 pounds/euros at the beginning of the trip and always have cash left over. And most of the time, the clerk at a store or the server at a restaurant has a pen handy for us backwards Americans and our chip and signature cards.
#11
Join Date: Feb 2005
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Visa and Mastercard backed credit cards are much more widely accepted than Amex, particularly in smaller shops and discount shops
#12
Suspended
Join Date: Dec 2013
Posts: 1,271
This was actually more of an issue 10 years ago or so when the rest of the world all went Chip and PIN. Now, most European merchants (yes, London is in Europe), have adapted to dealing with backward Americans and their antiquated credit cards.
#13
Join Date: Jan 2018
Programs: Hilton Honors; Finnair Plus; Eastern Miles; Revarew
Posts: 10
If you have a chip and signature card, most likely you'll insert the card into the reader, the reader will say to remove it and you'll be asked to sign a receipt. We do have chip and signature cards here, mainly for people who specifically request one because they don't think they can manage a PIN.
As others have said, you can live cash free in the UK mostly, with some notable exceptions.
As others have said, you can live cash free in the UK mostly, with some notable exceptions.
#14
Join Date: Feb 2005
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I realised when my replacement card came for one of my cards that the the last card had now expired and I had hapilly used it for several years with never having signed the back
#15
Join Date: Apr 2017
Programs: Qatar, Turkish, Aeroflot
Posts: 546
Seriously, what is the deal with the US having the chip and sign jazz? For such a supposedly developed country, it seems a little primitive. Yes, it makes for a good back up option (lord knows I've been saved by chip and sign on occasion), but being as common as it is seems...well...odd, in my opinion.