All change at EDI domestic arrivals
Oct 21, 2018, 3:00 pm
#16
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Oct 24, 2018, 10:18 am
#17
Join Date: Apr 2018
Programs: BAEC Silver
Posts: 17
I arrived today on the BA1444 from Heathrow only to have to wait approximately 45 minutes for my bags. By this point roughly one third of the bags had been delivered for the flight and they appeared to be coming in drips and drabs which I could only assume was due to low staffing. I was speaking with the cab driver on the way home and he said that several other customers have complained of the same experience when travelling on domestic flights. If this was the case, I certainly hope that Edinburgh Airport makes sure to sufficiently staff this new investment. Have any other members of this forum experienced the same issue?
Edit: the airport has yet to put up signs by gate 11 showing that there is a new domestic baggage area so make sure to head up to gate 16 or risk having to do a loop back on yourself.
Edit: the airport has yet to put up signs by gate 11 showing that there is a new domestic baggage area so make sure to head up to gate 16 or risk having to do a loop back on yourself.
Last edited by flyingscotsman21; Oct 24, 2018 at 10:19 am Reason: Additional warning for signs
Oct 24, 2018, 3:03 pm
#18
Join Date: Apr 2015
Location: EDI
Programs: BA Gold
Posts: 34
The new domestic arrivals is not bad; you exit at a good place for transport and don't need to navigate the check in area. Agree with some of the previous comments on twitter that its a bit short sighted to design without escalators.
I was more disappointed that no staff (BA or EDI) helped two elderly passengers (one on oxygen) disembark until they saw me taking luggage for one of them. I asked ground staff to get them a chair but was told there was no stair free access to the terminal as the jetty was INOP? It would be a long walk for them to the exit.
I was more disappointed that no staff (BA or EDI) helped two elderly passengers (one on oxygen) disembark until they saw me taking luggage for one of them. I asked ground staff to get them a chair but was told there was no stair free access to the terminal as the jetty was INOP? It would be a long walk for them to the exit.
Oct 24, 2018, 4:07 pm
#19
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I arrived today on the BA1444 from Heathrow only to have to wait approximately 45 minutes for my bags. By this point roughly one third of the bags had been delivered for the flight and they appeared to be coming in drips and drabs which I could only assume was due to low staffing. I was speaking with the cab driver on the way home and he said that several other customers have complained of the same experience when travelling on domestic flights. If this was the case, I certainly hope that Edinburgh Airport makes sure to sufficiently staff this new investment. Have any other members of this forum experienced the same issue?
Edit: the airport has yet to put up signs by gate 11 showing that there is a new domestic baggage area so make sure to head up to gate 16 or risk having to do a loop back on yourself.
Edit: the airport has yet to put up signs by gate 11 showing that there is a new domestic baggage area so make sure to head up to gate 16 or risk having to do a loop back on yourself.
In the past I have to wait up to 40mins for bags to arrive but on my last trip they were out in 10mins ( it might depend on the timing of other BA flights as the baggage handlers for BA at EDI are Menzies IIRC and not EDI employed directly)
Regards
TBS
Oct 30, 2018, 5:47 pm
#20
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Oct 31, 2018, 12:53 am
#21
Moderator: British Airways Executive Club
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As a regular through Edi (at least twice a month) I am really beginning to dislike the airport. Too many shops, haphazard layout and this new arrivals that is only stairs (I know there is 1 lift) but to not have an escalator makes it feel like you are leaving via a temporary exit! A bit like the fast track entrance from the tram. They really do not think of their customer base when making these changes.
dont even get me started on the parking charges!
I am in and out of Gla next weekend for a change - I will compare steps!
aks120
dont even get me started on the parking charges!
I am in and out of Gla next weekend for a change - I will compare steps!
aks120
Oct 31, 2018, 4:15 am
#22
Join Date: Jun 2015
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Is it now further from domestic arrivals to multi storey and surface car parks and is it designed more with public transport in mind?
No escalator is a nightmare even just with a small cabin bag. I wonder if the one lift covers the equality act rules for the disabled
Oct 31, 2018, 6:12 am
#24
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As for someone's earlier comment about the stairs looking like it was a temporary arrangement, I thought exactly the same thing! I was surprised when I read here that was the final layout.
Oct 31, 2018, 6:48 am
#25
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Join Date: Jul 2012
Posts: 2,235
It won't as you still arrive in the gate area so you never have to follow the arrivals path on a b2b.
As for someone's earlier comment about the stairs looking like it was a temporary arrangement, I thought exactly the same thing! I was surprised when I read here that was the final layout.
As for someone's earlier comment about the stairs looking like it was a temporary arrangement, I thought exactly the same thing! I was surprised when I read here that was the final layout.
Oct 31, 2018, 7:41 am
#26
Moderator: British Airways Executive Club
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My comments on twitter have not provided a response that says this is anything but permanent! I must admit it is one the most barking ideas!
aks120
aks120
Nov 1, 2018, 7:18 am
#27
Join Date: Jun 2009
Location: EDI
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Posts: 136
Dec 3, 2018, 1:09 pm
#28
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The poor arrivals experience in full technicolour!
I really detest this change! Down three flights of stairs which really look like a back door to somewhere awful!
Aks120
I really detest this change! Down three flights of stairs which really look like a back door to somewhere awful!
Aks120