Confusion about a flight

Old Oct 14, 22, 9:15 am
  #1  
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Confusion about a flight operating or not.

Hi all,
I am a bit confused: whe have a booking on TK731 (MLE-IST) on November 29th, BUT, travel apps like Trip case or search engines like google flights or ITA say there’s no TK731 on 29th November. When trying to make a new booking on their website TK731 isn’t bookable either. I asked the Turkish customer service if TH731 will be operated on the 29th, but they don’t seem to understand the question as they answered twice: your booking is OK without answering the question itself. We are a bit concerned they will rebook us, last minute, on the earlier TK735, which leaves before our arrival in MLE.
Any tips on how to find out what’s going on? Thanks a lot.

Last edited by patvd; Oct 17, 22 at 1:37 pm
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Old Oct 14, 22, 12:08 pm
  #2  
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29NOV TUE MLE/Z‡5 IST/-2
TK RESPONSE ** DIRECT CONNECT PARTICIPANT **
13TK 735 C4 D4 Z4 K4 J4 I0 R0 Y9 MLEIST 1210 1855 333 0
B7 M7 A7 H7 S7 O4 E7 Q7 T7 L7 V7 P7 W7 U7 X0 N0 G0
I see this flight in GDS availability. The response is coming from TK Troy Reservation system (as reflected in the header).

Flight number is different tough.

Found TK731, it is operated on both 28 and 30 Nov, but not on 29 Nov.

28NOV MON MLE/Z‡5 IST/-2
TK RESPONSE ** DIRECT CONNECT PARTICIPANT **
13TK 735 C4 D4 Z4 K0 J0 I0 R0 Y9 MLEIST 1210 1855 333 0
B7 M7 A7 H7 S7 O4 E7 Q7 T7 L7 V7 P7 W7 U7 X0 N0 G0
14TK 731 C4 D4 Z4 K0 J0 I0 R0 Y9 MLEIST 2335 0620‡1 333 0
B7 M7 A7 H7 S7 O4 E7 Q7 T7 L7 V7 P7 WC UC X0 N0 G0

30NOV WED MLE/Z‡5 IST/-2
TK RESPONSE ** DIRECT CONNECT PARTICIPANT **
13TK 735 C4 D4 Z4 K4 J4 I0 R0 Y9 MLEIST 1210 1855 333 0
B7 M7 A7 H7 S7 O4 E7 Q7 T7 L7 V7 P7 W7 U7 X0 N0 G0
14TK 731 C3 D2 Z1 K0 J0 I0 R0 Y9 MLEIST 2335 0620‡1 333 0
B7 M7 A7 H7 S7 O4 E7 Q7 TC LC VC PC WC UC X0 N0 G0
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Last edited by TPJ; Oct 14, 22 at 12:19 pm Reason: Added TK 731 info
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Old Oct 14, 22, 12:15 pm
  #3  
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Originally Posted by TPJ
I see this flight in GDS availability. The response is coming from TK Troy Reservation system (as reflected in the header).

Flight number is different tough.
thanks! Indeed this is TK735 (departure 1220), which is still bookable, however we are booked on TK 731(departure 2335) which doesn’t show up anywhere, hence the confusion.
Would GDS show all zeros in case the flight is sold out or would it simply no show the flight?
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Old Oct 14, 22, 12:21 pm
  #4  
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Originally Posted by patvd
Would GDS show all zeros in case the flight is sold out or would it simply no show the flight?
CN

This is the response when I try to sell the segment - I presume CN means cancelled.
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Old Oct 16, 22, 11:21 pm
  #5  
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Wait for TK or the OTA to contact you. Until you are notified that the flight is cancelled you can't do anything/you can't get rebooked involuntarily.
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Old Oct 17, 22, 3:03 am
  #6  
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Originally Posted by SK AAR
Wait for TK or the OTA to contact you. Until you are notified that the flight is cancelled you can't do anything/you can't get rebooked involuntarily.
My concern was mainly about amending a hotel booking before the free cancellation period expired.
In the mean time I got the cancellation message from Turkish, rebooking via the app was straight forward and even allowed changing the unaffected leg free of charge.
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Old Oct 17, 22, 8:30 am
  #7  
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Yes of course.

TK policy for amending affected itineraries is very generous. I love TK schedule changes or cancellations ;-)

So problem solved. Always be a bit patient and wait for notification rather than start calling TK, OTA etc on your own...
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