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Old Sep 1, 2021, 3:38 pm
  #1  
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Join Date: Dec 2015
Location: Rockies
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Problem with turkish website

Hi all,
I have been trying to use the turkish airline website to just look up some award flights and update/view my personal info and I continually keep getting the following popup. No matter how many times i check the box and hit Save, it keeps popping up. I've tried it in firefox, edge and chrome and same issue. Also cleared all cookies and tried and it just doesn't want to go away.
Anyone else faced the same issue ? I'm at my wits end trying to get past this stupid dialog



would appreciate any ideas/suggestions
arshi007 is offline  
Old Apr 3, 2022, 4:38 pm
  #2  
 
Join Date: Dec 2007
Posts: 173
Originally Posted by arshi007
Hi all,
I have been trying to use the turkish airline website to just look up some award flights and update/view my personal info and I continually keep getting the following popup. No matter how many times i check the box and hit Save, it keeps popping up. I've tried it in firefox, edge and chrome and same issue. Also cleared all cookies and tried and it just doesn't want to go away.
Anyone else faced the same issue ? I'm at my wits end trying to get past this stupid dialog



would appreciate any ideas/suggestions
Same, did you ever get an answer?
md125 is offline  
Old Apr 4, 2022, 12:48 am
  #3  
 
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
Go to your M&S account settings and fill all the missing info and fix any field with non-standard characters. You may have to fix it in multiple rounds. That is, fix one field, save and then fix another field.
flyerby is offline  
Old Apr 5, 2022, 12:11 pm
  #4  
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Join Date: Dec 2015
Location: Rockies
Programs: UA Platinum, HHonors Diamond, Bonvoy occasionally Bonvoyed Mostly
Posts: 428
Originally Posted by md125
Same, did you ever get an answer?
I reached out to the M&S twitter team and they told me to call one of their numbers so to fix it manually. Apparently this can't be fixed us directly and requires help from their IT department.
arshi007 is offline  
Old Apr 6, 2022, 6:42 pm
  #5  
 
Join Date: Dec 2007
Posts: 173
Originally Posted by flyerby
Go to your M&S account settings and fill all the missing info and fix any field with non-standard characters. You may have to fix it in multiple rounds. That is, fix one field, save and then fix another field.
Can't. I get that error every time I go into my account. I can't do anything at all.
md125 is offline  


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