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TK post-COVID Long-Haul Operations and Scheduling Issues

TK post-COVID Long-Haul Operations and Scheduling Issues

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Old Dec 15, 20, 4:32 am   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: Palal
Wiki Link
The up-to-date information about TK long-haul operations could be found here in this WIKI. Please keep in mind that the schedule is always subject to change and the information in this WIKI could be invalid anytime.

This WIKI is last updated at:
08 July 2020

The CURRENT FLIGHT PLAN is published here, but SHOULD NOT BE TRUSTED, as Turkish Airlines published a list of services that were to resume in July. Many of these promised services have since been cancelled.
It is advisable that you DO NOT TRUST ANY PUBLISHED SCHEDULES FROM Turkish Airlines as the airline has changed schedules at a moment's notice, leaving passengers stranded.
A number of cancellations have occurred 1-2 days before a long-haul flight was due to take place in early July (e.g. LAX)
The airline call centers are hard to reach if you want to change your flight.
If you buy a ticket you will not get your money back until the situation is over.
Thus it is advisable to look at historical on-time performance for the route you are considering booking and seriously consider alternative options if you want to get to your destination and not be stranded.

Routes that are Suspended until August

Beijing ( resuming 1 Aug )
Bogota ( resuming 2 Aug )
Guangzhou ( resuming 1 Aug )

Hanoi ( resuming 1 Aug )
Ho Chi Minh City ( resuming 1 Aug )
Xian ( resuming 1 Aug )


Routes that are Suspended until September

Buenos Aires ( resuming 3 Sep )

Routes that are Suspended until October

Caracas ( resuming 1 Oct )
Colombo ( resuming 1 Oct )
Durban ( resuming 1 Oct )
Havana ( resuming 1 Oct )
Male ( resuming 1 Oct )

Maputo ( resuming 2 Oct )
Phuket ( resuming 1 Oct )


Routes that are Suspended until the S21 season

Osaka
Tokyo Narita


Seasonal Routes that are Suspended for the S20 season

Moroni

New Routes that their Inaugural Flight has been Postponed


Newark ( postponed to 1 Aug )
Vancouver ( postponed 1 Sep )
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Old Aug 25, 20, 10:00 am
  #91  
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Join Date: Jul 2015
Location: Chicago
Programs: AA Gold, UA Gold, HH Gold, Bonvoy Gold
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looks like TK has stopped selling flights from IST-MLE on most days in october except for tuesday and friday. or course we were due to leave on a thursday so looks like it will be canceled although havenít gotten the official confirmation yet.

honestly, QR has been the only semi reliable airline in all of this.
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Old Aug 26, 20, 12:33 pm
  #92  
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related to the above... does anyone know how often TK updates their flight plan? and how long it generally takes for the airline to cancel a reservation once they stop selling tix?

I was booked on an award ticket with Aeroplan and iím hoping that as soon as TK officially cancels my reservation for my specific flight day (it is still showing as active in MMB), Aeroplan will be able to move my flight by one day so that i can make the connection on october 2nd. anyone know if thatís standard protocol? only reason iím worried is that there is no business award inventory for my new dates for either flight (ORD-IST on 9/30 and IST-MLE on 10/2). but since this is a cancellation, the rebooking process might be handled differently.

if anyone has any insights, would be much appreciated!
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Old Aug 26, 20, 1:53 pm
  #93  
 
Join Date: May 2010
Programs: LH SEN, TK Elite, FB Silver
Posts: 190
Originally Posted by rvlcr View Post
looks like TK has stopped selling flights from IST-MLE on most days in october except for tuesday and friday. or course we were due to leave on a thursday so looks like it will be canceled although haven’t gotten the official confirmation yet.

honestly, QR has been the only semi reliable airline in all of this.

how is TK handling this issue? I am booked on a flight for next week (i booked the ticket last week), but the flight is not able for sale as of now. I called the hotline, they told me everything is fine.... im suspicious though?!?!!?


If the flight is canceled, will they rebook on another airline? EK?QR?

Ticket showed as confirmed, but the flight is not bookable....?!?!?!
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Old Aug 26, 20, 5:09 pm
  #94  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK M&S Elite Plus, QRPC Platinum, BAEC Gold, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 8,522
Originally Posted by rvlcr View Post
related to the above... does anyone know how often TK updates their flight plan? and how long it generally takes for the airline to cancel a reservation once they stop selling tix?

I was booked on an award ticket with Aeroplan and iím hoping that as soon as TK officially cancels my reservation for my specific flight day (it is still showing as active in MMB), Aeroplan will be able to move my flight by one day so that i can make the connection on october 2nd. anyone know if thatís standard protocol? only reason iím worried is that there is no business award inventory for my new dates for either flight (ORD-IST on 9/30 and IST-MLE on 10/2). but since this is a cancellation, the rebooking process might be handled differently.

if anyone has any insights, would be much appreciated!
Forget the cancellation for ORD-IST on 30 Sep, it would 99% operate.
For IST-MLE, I think that you would have a definite answer by 20 September.

TK does not have a consistent update pattern so it would not be correct to give an assumption.
Also, they usually send cancellation notices within 72 hours after the flight is cancelled and removed from sale.

For rebooking, I don't have an idea about the Aeroplan policy so I think that you should ask the same question at the Aeroplan board. When the flight is cancelled, you would need to contact Aeroplan to rebook as TK would not be able to touch your booking.

Originally Posted by LH600 View Post
how is TK handling this issue? I am booked on a flight for next week (i booked the ticket last week), but the flight is not able for sale as of now. I called the hotline, they told me everything is fine.... im suspicious though?!?!!?


If the flight is canceled, will they rebook on another airline? EK?QR?

Ticket showed as confirmed, but the flight is not bookable....?!?!?!
If the flight is cancelled, unless you contact a sales office and persuade the agent, TK would not rebook you on another airline. TK hotline agents do not have the power to rebook people on other airlines in case of IRROPS.

Also, within the next 72 hours, you should get a cancellation notice if the flight is not bookable. Obviously, there is the possibility that the flight is fully booked as well.
ISTFlyer is offline  
Old Aug 26, 20, 6:46 pm
  #95  
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Originally Posted by ISTFlyer View Post
Forget the cancellation for ORD-IST on 30 Sep, it would 99% operate.
For IST-MLE, I think that you would have a definite answer by 20 September.

TK does not have a consistent update pattern so it would not be correct to give an assumption.
Also, they usually send cancellation notices within 72 hours after the flight is cancelled and removed from sale.

For rebooking, I don't have an idea about the Aeroplan policy so I think that you should ask the same question at the Aeroplan board. When the flight is cancelled, you would need to contact Aeroplan to rebook as TK would not be able to touch your booking.



If the flight is cancelled, unless you contact a sales office and persuade the agent, TK would not rebook you on another airline. TK hotline agents do not have the power to rebook people on other airlines in case of IRROPS.

Also, within the next 72 hours, you should get a cancellation notice if the flight is not bookable. Obviously, there is the possibility that the flight is fully booked as well.
Thanks ISTFlyer. Are you saying that even though they have already tentatively reduced their schedule from 5x weekly to 2x weekly on the IST-MLE route as of yesterday, itís still not a guarantee that they will fly in october on tuesdays/fridays?! thatís ridiculous! is there anything in particular about the 20 september date?

I know that TK is operating TK730/731(IST-MLE-CMB-MLE-IST) on fridays on and off, so maybe itís an indication that they will move to a more solidified schedule in october?

Ive checked the Aeroplan forum and it seems like AC can ask TK to force revenue availability for award tickets in case or cancelations so hopefully we have that covered in terms of shifting everything by 1 day.

agree that ORD-IST will 99% operate on 9/30 unless something catastrophic happens on 9/29
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Old Aug 31, 20, 4:32 am
  #96  
 
Join Date: Oct 2010
Location: IST/SEA
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Does anyone have any insight on why there are no flights from DXB to anywhere in Turkey right now? What would normally be a 4 hour flight and a couple hundred $$ is instead turning into a crazy routing via Europe with a crazy price to accompany it.
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Old Aug 31, 20, 5:55 am
  #97  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Originally Posted by PVDtoDEL View Post
Does anyone have any insight on why there are no flights from DXB to anywhere in Turkey right now? What would normally be a 4 hour flight and a couple hundred $$ is instead turning into a crazy routing via Europe with a crazy price to accompany it.
Turkey and the UAE do not have good diplomatic relationships at the moment because of the new Israel-UAE agreement.
That's why there are no flights from Turkey to the UAE.
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ISTFlyer is offline  
Old Aug 31, 20, 7:10 am
  #98  
 
Join Date: May 2016
Location: SFO, DUS
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Posts: 504
Looks like TK has now updated their schedule up to 24th October - at least from 25th October it seems to be the previous "standard" schedule for most destinations. I got a few schedule change notifications via email today.
Interestingly (referring to the last two posts), DXB is again scheduled from 1st Oct.
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Old Aug 31, 20, 8:22 am
  #99  
 
Join Date: Oct 2007
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Originally Posted by SFOTraveler1984 View Post
Looks like TK has now updated their schedule up to 24th October - at least from 25th October it seems to be the previous "standard" schedule for most destinations. I got a few schedule change notifications via email today.
Interestingly (referring to the last two posts), DXB is again scheduled from 1st Oct.

Not yet on their website? I only see August to September.
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Old Aug 31, 20, 11:00 am
  #100  
 
Join Date: Nov 2004
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Originally Posted by rvlcr View Post
Ive checked the Aeroplan forum and it seems like AC can ask TK to force revenue availability for award tickets in case or cancelations so hopefully we have that covered in terms of shifting everything by 1 day.
Wauw, good luck with that! I think TK couldn't care less about an AC award but will leave it to AC to rebook the pax (on flights with award availability)
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Old Aug 31, 20, 11:13 am
  #101  
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Originally Posted by SK AAR View Post
Wauw, good luck with that! I think TK couldn't care less about an AC award but will leave it to AC to rebook the pax (on flights with award availability)
believe it or not, i actually got them to do it...
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Old Aug 31, 20, 2:41 pm
  #102  
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Originally Posted by daisymay2 View Post
Not yet on their website? I only see August to September.
looks like they removed august but didnít add october...
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Old Sep 8, 20, 9:41 am
  #103  
 
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Originally Posted by rvlcr View Post
looks like they removed august but didnít add october...
Any update about DXB in October?
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Old Sep 8, 20, 11:28 pm
  #104  
 
Join Date: Feb 2019
Posts: 10
KUL - malaysia ban on countries with covid

At the moment there are 3 flights/week KUL-IST. Since Monday citizens from 23 countries (turkey, uk, spain, germany, italy, france...) are not allowed for essential travel. Even those with valid visa cannot come in. Malaysians cannot travel out.

Is this route stable or it will dissapear? Still can book for Oct
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Old Sep 20, 20, 5:45 am
  #105  
 
Join Date: May 2016
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Originally Posted by ISTFlyer View Post
Turkey and the UAE do not have good diplomatic relationships at the moment because of the new Israel-UAE agreement.
That's why there are no flights from Turkey to the UAE.
Any idea if DXB flights will go ahead (they can be booked from 1st Oct)?
DXB is still not shown as a destination on the website with the "current flight plan":
https://www.turkishairlines.com/en-d...t-flight-plan/
SFOTraveler1984 is offline  

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