Account emptied?

Old May 20, 20, 4:31 pm
  #1  
Original Poster
 
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Programs: OW Emerald, *A Gold & ST Elite Plus.
Posts: 248
{solved} Account emptied?

*solved - seemed is was an IT issue*
Not sure if it's an IT glitch or something else, but AwardWallet notified me my balance of TK changed to 0. When logging in to TK, it is completely empty: not even an e-mail address or name is connected to my account. Anyone else in the same boat?


Last edited by Travel-Quinten; May 21, 20 at 2:48 am
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Old May 20, 20, 5:18 pm
  #2  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 4,145
Probably an IT glitch, I was unable to login and got the error "Membership Number not Found" on the TK mobile app a few hours ago.
Now, it seems to work.
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Old May 20, 20, 10:17 pm
  #3  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 4,145
Update as now ( 21 May 04:15 GMT )

I have the same issue ( null null ) on the web but the mobile application looks fine and I could see my miles, bookings, etc... over there.
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Old May 21, 20, 2:47 am
  #4  
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Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Programs: OW Emerald, *A Gold & ST Elite Plus.
Posts: 248
Originally Posted by ISTFlyer View Post
Update as now ( 21 May 04:15 GMT )

I have the same issue ( null null ) on the web but the mobile application looks fine and I could see my miles, bookings, etc... over there.
Same here
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Old May 21, 20, 5:10 am
  #5  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 4,145
And yes, the issue is solved.
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Old May 21, 20, 2:37 pm
  #6  
 
Join Date: Jan 2016
Posts: 22
well I do not see a sign in option at the moment. Maybe it is deactivated.
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