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Status extension and miles expiry (COVID related)

Old Apr 8, 20, 6:03 am
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Last edit by: ISTFlyer
THE WIKI IS NOT UP TO DATE - IT WOULD BE UPDATED IN DUE COURSE

Please read the WIKI before asking your question as it has the most essential information about the Miles&Smiles extensions due to the COVID-19 pandemic.


As 31 March 2020;
- Turkish Airlines has extended every member's status for another 6 months and members' requalification periods ( on 31 March 2020 ) are extended to 18 months.
- The expiry date of current Elite Plus vouchers is extended for 6 months. The next Elite Plus vouchers that are scheduled to be deposited to your account would be deposited 6 months later than the original date.

Example Scenarios:

Original Card Expiry: 30 September 2020
New Card Expiry: 31 March 2021 ( 2nd Re-Qualification period extended 6 months )
Now
in: 2nd Re-Qualification Period
If Elite Plus member;

Revised expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited
on: 1 April 2021 ( if requalified )

Original Card Expiry: 31 January 2022
New Card Expiry: 31 July 2022 ( 1st Re-Qualification period extended 6 months )
Now
in: 1st Re-Qualification Period
If Elite Plus member;

Revised expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited
on: 1 August 2021

- The 12 month period for status qualification/upgrade still remains the same. However, TK doubled the number ( limit ) of purchasable status miles for those who were close to a status upgrade.

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Status extension and miles expiry (COVID related)

Old Mar 31, 20, 3:01 pm
  #1  
Original Poster
 
Join Date: Dec 2010
Location: YOW
Programs: TK E+, A3 G, UA S, BoNVoY TE
Posts: 93
Status extension and miles expiry (COVID related)

I just noticed that my Elite Plus status has been extended by 6 months, presumably due to the COVID situation. It was originally set to expire on 30 Jan 2021, but it now shows online as expiring on 30 July 2021! My partner's account is reflecting the same extension.

I wonder if this date will become our new anniversary date for our accounts or if the following year it will re-set to the original Jan date. Either way, I am still happy with the extension as it will make renewal easier to achieve with the time remaining.

Good job TK and thank you!
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YOW_RTW is offline  
Old Mar 31, 20, 3:07 pm
  #2  
 
Join Date: Dec 2018
Posts: 309
Yep, mine is also extended for another 6 months. I wonder how will that work out with E+ vouchers. I mean will they give 2 new vouchers for the additional 6 months?
max_kolesne is offline  
Old Mar 31, 20, 3:13 pm
  #3  
Original Poster
 
Join Date: Dec 2010
Location: YOW
Programs: TK E+, A3 G, UA S, BoNVoY TE
Posts: 93
Good point. It will either be an extra two vouchers or a delay of 6 months to receive two new vouchers. I will not be in a position to find out until January 2021 (old anniversary) or August 2021 (new anniversary). I am assuming my 2020 vouchers were actually successfully deposited this past January in the first place (I have never verified)! I would be happy to hear back from anyone on FT who might have an new "anniversary date" later this year.
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Old Mar 31, 20, 3:22 pm
  #4  
 
Join Date: Dec 2018
Posts: 309
Another alternative can be to deposit 1 voucher for the additional 6 months. Ill extend my status by September anyways, so I dont think Id see how they will organize the additional 6 months and vouchers for at least 4 years. Interesting development to follow though.
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Old Mar 31, 20, 8:58 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive, AFKL Silver, HH Diamond,Bonvoy Gold,Sixt Platinum
Posts: 13,308
Mine too, my status got extended 6 months. Thanks for the information.
ISTFlyer is offline  
Old Mar 31, 20, 9:13 pm
  #6  
 
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: TK Gold, ITA Gold, VA Gold
Posts: 845
Mine too, but the calculations to protect Elite or earn Elite Plus look odd. But perhaps the one year / two years windows have just moved right.
sydunipete is online now  
Old Mar 31, 20, 9:16 pm
  #7  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive, AFKL Silver, HH Diamond,Bonvoy Gold,Sixt Platinum
Posts: 13,308
Originally Posted by sydunipete View Post
Mine too, but the calculations to protect Elite or earn Elite Plus look odd. But perhaps the one year / two years windows have just moved right.
I didn't understand if the 1 year / 2 year windows have moved. It's too unclear with the current situation.
The TK mobile app still has the glitch of "Status Protected" so that didn't work either to figure out.
However, the website still shows that I need xxxxx miles to requalify to Elite Plus without any date information.

It's highly likely that TK would release information on their website soon.
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ISTFlyer is offline  
Old Mar 31, 20, 11:34 pm
  #8  
 
Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+
Posts: 3,258
Mine has extended too. However, all the status miles I have earned since the start of the year (my year runs to Dec 31st) have gone. I hope that will be corrected. I was well on course to renew E+ in the first year.
DaveS is offline  
Old Apr 1, 20, 12:33 am
  #9  
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 9,573
Originally Posted by DaveS View Post
Mine has extended too. However, all the status miles I have earned since the start of the year (my year runs to Dec 31st) have gone. I hope that will be corrected. I was well on course to renew E+ in the first year.
I'm in the same boat. My Elite status extended until June 2022, however my status miles now appear as zero - I was already close to renewing status with flights this year, but if reset to zero now, I will have to start all over again. Hopefully, this is just a glitch.
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Old Apr 1, 20, 12:38 am
  #10  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,QR Platinum,BAEC GGL,ITA Executive, AFKL Silver, HH Diamond,Bonvoy Gold,Sixt Platinum
Posts: 13,308
Originally Posted by SK AAR View Post
I'm in the same boat. My Elite status extended until June 2022, however my status miles now appear as zero - I was already close to renewing status with flights this year, but if reset to zero now, I will have to start all over again. Hopefully, this is just a glitch.
Mine was extended till January 2022 and my counter hasn't been zeroed. Original expiry date: July 2021
Probably, the glitch only applies to members whose new expiry date is April, May, June, July, August or September 2022.
ISTFlyer is offline  
Old Apr 1, 20, 12:45 am
  #11  
 
Join Date: Dec 2006
Location: Mostly EU & (SE)Asia
Programs: Various shiny cards at hotel chains and airlines
Posts: 1,032
My status has been extended as well. Those IT glitches are likely sorted out later
Fims is offline  
Old Apr 1, 20, 1:20 am
  #12  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 11,520
6 more months here as well.

Account still shows 100% for Elite Plus protection (year 1)

I already spent this year's E+ vouchers, but hopefully the next batch will be valid until the end of my E+ status.
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Old Apr 1, 20, 3:54 am
  #13  
 
Join Date: Jun 2018
Programs: TK Elite
Posts: 238
Originally Posted by ISTFlyer View Post
Mine was extended till January 2022 and my counter hasn't been zeroed. Original expiry date: July 2021
Probably, the glitch only applies to members whose new expiry date is April, May, June, July, August or September 2022.
My status has been extend from 09/2021 to 03/2022.

It says, that I need almost 3k status miles to protect my status (I canceled 4 flight between 14.03.2020 and 22.03.2020). Otherwise I would have had flown those 3k miles already..

Hopefully TK will extend also the current period, like for my case until 03/2021 to collect 3k instead until 09/2020.
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Old Apr 1, 20, 4:12 am
  #14  
 
Join Date: Jun 2013
Location: BOM/DEL/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,184
6 more months for me as well! However, since I had already 're-qualified' / 'protected' my status, not too worried about that. I AM THANKFUL to TK for doing that, though.

So, will the requal period now begin at the end of the extended status validity period, or will it be the same: for example, if my requal period is from 31 Jan 2021 through to 31 Jan 2023, Will it now be 30th Jun 2021 to 30th Jun 2023 or 30th Jun 2021 through to 31 Jan 2023?

Also, I hope TK extends the validity of expiring miles as well!
AvidFlyer1990 is offline  
Old Apr 1, 20, 4:56 am
  #15  
Original Poster
 
Join Date: Dec 2010
Location: YOW
Programs: TK E+, A3 G, UA S, BoNVoY TE
Posts: 93
Originally Posted by AvidFlyer1990 View Post
So, will the requal period now begin at the end of the extended status validity period, or will it be the same: for example, if my requal period is from 31 Jan 2021 through to 31 Jan 2023, Will it now be 30th Jun 2021 to 30th Jun 2023 or 30th Jun 2021 through to 31 Jan 2023?
Based on the discussion/information on the Aegean Miles+Bonus FT forum, they are indicating that they were extended by 6 months also and the airline FAQ indicated that it will become the new anniversary date for the individual. We shall see if TK has a different approach.
As a data point, my status was extended by 6 months (Jan 21 to Jul 21). I was in my second year for protection. My status miles and the amount required to protect did not change following the extension, even though there were flights within the rolling 12-month window that could presumably have been re-calculated in the extension process.
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