Apr 8, 2020, 6:03 am
Last edit by: ISTFlyer
THE WIKI IS NOT UP TO DATE - IT WOULD BE UPDATED IN DUE COURSE
Please read the WIKI before asking your question as it has the most essential information about the Miles&Smiles extensions due to the COVID-19 pandemic.
As 31 March 2020;
- Turkish Airlines has extended every member's status for another 6 months and members' requalification periods ( on 31 March 2020 ) are extended to 18 months.
- The expiry date of current Elite Plus vouchers is extended for 6 months. The next Elite Plus vouchers that are scheduled to be deposited to your account would be deposited 6 months later than the original date.
Example Scenarios:
Original Card Expiry: 30 September 2020
New Card Expiry: 31 March 2021 ( 2nd Re-Qualification period extended 6 months )
Now in: 2nd Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Original Card Expiry: 31 January 2022
New Card Expiry: 31 July 2022 ( 1st Re-Qualification period extended 6 months )
Now in: 1st Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited on: 1 August 2021
- The 12 month period for status qualification/upgrade still remains the same. However, TK doubled the number ( limit ) of purchasable status miles for those who were close to a status upgrade.
Please read the WIKI before asking your question as it has the most essential information about the Miles&Smiles extensions due to the COVID-19 pandemic.
As 31 March 2020;
- Turkish Airlines has extended every member's status for another 6 months and members' requalification periods ( on 31 March 2020 ) are extended to 18 months.
- The expiry date of current Elite Plus vouchers is extended for 6 months. The next Elite Plus vouchers that are scheduled to be deposited to your account would be deposited 6 months later than the original date.
Example Scenarios:
Original Card Expiry: 30 September 2020
New Card Expiry: 31 March 2021 ( 2nd Re-Qualification period extended 6 months )
Now in: 2nd Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Original Card Expiry: 31 January 2022
New Card Expiry: 31 July 2022 ( 1st Re-Qualification period extended 6 months )
Now in: 1st Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited on: 1 August 2021
- The 12 month period for status qualification/upgrade still remains the same. However, TK doubled the number ( limit ) of purchasable status miles for those who were close to a status upgrade.
Status extension and miles expiry (COVID related)
Dec 31, 2021, 3:11 am
#406
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,780
Dec 31, 2021, 3:53 am
#407
Join Date: Apr 2012
Posts: 1,726
Help needed!
trying to book an open jaw and stopover online but cannot. Called the US and SINGAPORE office but cannot get through.
can I book Sin-Ist-Berlin now, then change it SINGAPORE-IST-Ham, Ber-Ist/X-Singapore by paying a 25usd change fee?
trying to book an open jaw and stopover online but cannot. Called the US and SINGAPORE office but cannot get through.
can I book Sin-Ist-Berlin now, then change it SINGAPORE-IST-Ham, Ber-Ist/X-Singapore by paying a 25usd change fee?
Dec 31, 2021, 7:40 am
#408
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Apperently here are too many who believed "the last minute" extension. Based on what? TK extended last year in the first week of December and first time in history. There is no such thing as " TK is known about last minute extensions or changes". Yet, there are some who recommended to wait until the last day. Now those who listended cannot get through to book awards. The miles would be deducted when tax payment has been done, not before. Although my calls were answered in five seconds by Elite line, I could not pay the taxes. There was a message that I must pay in TK sales office. Could be that miles needed were more than on my account and balance went to minus. Good luck to last minute bookers!
Dec 31, 2021, 9:02 am
#409
Join Date: Mar 2013
Location: CDG
Programs: TK Elite
Posts: 1,611
Apperently here are too many who believed "the last minute" extension. Based on what? TK extended last year in the first week of December and first time in history. There is no such thing as " TK is known about last minute extensions or changes". Yet, there are some who recommended to wait until the last day. Now those who listended cannot get through to book awards. The miles would be deducted when tax payment has been done, not before. Although my calls were answered in five seconds by Elite line, I could not pay the taxes. There was a message that I must pay in TK sales office. Could be that miles needed were more than on my account and balance went to minus. Good luck to last minute bookers!
Dec 31, 2021, 10:37 am
#410
Join Date: Feb 2015
Posts: 52
I was finally able to book a United Airlines flight using the call center after calling multiple times and issues with processing payment last night.
The first two either could not find it or said they couldn’t see the seat availability. The third one was able to find the United Airlines flight when I told her the origin and destination and created a reservation code. When it got time to credit card payment to pay the taxes in lira over the phone, the first attempt did not work but the second attempt luckily did. However this third agent tried to process the miles deduction and was not able to after attempting about 4 times for me to enter my pin. She told me to call again to try to process the miles payment. I called a 4th agent and she trouble processing the miles payment also but she said let me try something else and whatever she did finally worked.
It may take many calls and hours of time to do this! I must have been on the phone for a few hours.
Hope this helps anyone who is still trying to use their miles in the last few hours.
The first two either could not find it or said they couldn’t see the seat availability. The third one was able to find the United Airlines flight when I told her the origin and destination and created a reservation code. When it got time to credit card payment to pay the taxes in lira over the phone, the first attempt did not work but the second attempt luckily did. However this third agent tried to process the miles deduction and was not able to after attempting about 4 times for me to enter my pin. She told me to call again to try to process the miles payment. I called a 4th agent and she trouble processing the miles payment also but she said let me try something else and whatever she did finally worked.
It may take many calls and hours of time to do this! I must have been on the phone for a few hours.
Hope this helps anyone who is still trying to use their miles in the last few hours.
Dec 31, 2021, 1:17 pm
#411
Join Date: Jan 2011
Programs: oneworld, * Alliance, Marriott Bonvoy, HHonors, WoH
Posts: 2,120
Dec 31, 2021, 2:18 pm
#412
Join Date: Mar 2013
Location: CDG
Programs: TK Elite
Posts: 1,611
I was really counting on an extension but if I can take the trip I booked, I'll be happy. 63,000 miles to Singapore round trip is a great bargain
Jan 1, 2022, 4:29 am
#414
Join Date: Apr 2013
Location: who knows!
Programs: FB PFL, TK Gold, PC Platinum
Posts: 440
I was also a naive believer about an extension. Nevertheless managed to book some decent trips .. Quite a rush! I saw options dissapear in less than 5 minutes! Did anyone try using a VPN to extend the booking timeframe or is the the booking timeframe based on the accounts country of residence ?
Jan 1, 2022, 11:17 am
#415
Join Date: Jan 2021
Programs: Miles and Smiles
Posts: 34
The deadline for miles expiration each year is on 31 Dec 23:59 Turkish time, not our local time, so it's fixed and same for everyone everywhere.
Jan 2, 2022, 2:52 am
#416
Join Date: Oct 2011
Programs: TK E+
Posts: 398
On one of my accounts which had around 10K miles expiring on Dec 31 2021, these miles now appear as expiring in Dec 31 2022...
I wonder whether miles that were about to expire in 2021 that were used for a booking and may get redeposited (if canceling the booking) will also get the extension.
I wonder whether miles that were about to expire in 2021 that were used for a booking and may get redeposited (if canceling the booking) will also get the extension.
Jan 2, 2022, 6:09 am
#417
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,780
I booked 3 award tickets to burn +100k miles on 31 Dec. - all of these are reservations that I may not be able to use or I'm not really interested in.
If true, I would prefer to get my miles back (without fee by waiting for a cancellation or schedule change)
Jan 2, 2022, 2:26 pm
#418
Join Date: Jan 2021
Programs: Miles and Smiles
Posts: 34
On one of my accounts which had around 10K miles expiring on Dec 31 2021, these miles now appear as expiring in Dec 31 2022...
I wonder whether miles that were about to expire in 2021 that were used for a booking and may get redeposited (if canceling the booking) will also get the extension.
I wonder whether miles that were about to expire in 2021 that were used for a booking and may get redeposited (if canceling the booking) will also get the extension.
Jan 2, 2022, 2:54 pm
#419
Join Date: Mar 2020
Programs: TK EL+, QR Platinum, HH Diamond, Accor Platinum
Posts: 126
But I am wondering about elite plus upgrade vouchers . Completely lost track.
Jan 2, 2022, 10:29 pm
#420
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,072