Apr 8, 2020, 6:03 am
Last edit by: ISTFlyer
THE WIKI IS NOT UP TO DATE - IT WOULD BE UPDATED IN DUE COURSE
Please read the WIKI before asking your question as it has the most essential information about the Miles&Smiles extensions due to the COVID-19 pandemic.
As 31 March 2020;
- Turkish Airlines has extended every member's status for another 6 months and members' requalification periods ( on 31 March 2020 ) are extended to 18 months.
- The expiry date of current Elite Plus vouchers is extended for 6 months. The next Elite Plus vouchers that are scheduled to be deposited to your account would be deposited 6 months later than the original date.
Example Scenarios:
Original Card Expiry: 30 September 2020
New Card Expiry: 31 March 2021 ( 2nd Re-Qualification period extended 6 months )
Now in: 2nd Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Original Card Expiry: 31 January 2022
New Card Expiry: 31 July 2022 ( 1st Re-Qualification period extended 6 months )
Now in: 1st Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited on: 1 August 2021
- The 12 month period for status qualification/upgrade still remains the same. However, TK doubled the number ( limit ) of purchasable status miles for those who were close to a status upgrade.
Please read the WIKI before asking your question as it has the most essential information about the Miles&Smiles extensions due to the COVID-19 pandemic.
As 31 March 2020;
- Turkish Airlines has extended every member's status for another 6 months and members' requalification periods ( on 31 March 2020 ) are extended to 18 months.
- The expiry date of current Elite Plus vouchers is extended for 6 months. The next Elite Plus vouchers that are scheduled to be deposited to your account would be deposited 6 months later than the original date.
Example Scenarios:
Original Card Expiry: 30 September 2020
New Card Expiry: 31 March 2021 ( 2nd Re-Qualification period extended 6 months )
Now in: 2nd Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Original Card Expiry: 31 January 2022
New Card Expiry: 31 July 2022 ( 1st Re-Qualification period extended 6 months )
Now in: 1st Re-Qualification Period
If Elite Plus member;
Revised expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited on: 1 August 2021
- The 12 month period for status qualification/upgrade still remains the same. However, TK doubled the number ( limit ) of purchasable status miles for those who were close to a status upgrade.
Status extension and miles expiry (COVID related)
Apr 7, 2020, 2:33 pm
#76
Join Date: Feb 2005
Location: Germany
Programs: TK elite+(*gold), Marriott Lifetime Platinum, HH Diamond, IHG Diamond, (Ex-Hyatt Diamond/Globalist)
Posts: 220
I just received an email from TK that looks good for the vouchers:
"...we have extended the status expiration dates and free cabin upgrade period for 6 months. We also doubled purchasing limits of Status Miles. Also we double the limit of Status Miles Purchase. "
the question is just for how long they double the purchasing limit (you could buy 10k for the 2 year period to reach the 60k needed, so now 40k in 2 years + buying 20k should be enough).
with "free cabin upgrades" they refer to the vouchers for E+, I think
"...we have extended the status expiration dates and free cabin upgrade period for 6 months. We also doubled purchasing limits of Status Miles. Also we double the limit of Status Miles Purchase. "
the question is just for how long they double the purchasing limit (you could buy 10k for the 2 year period to reach the 60k needed, so now 40k in 2 years + buying 20k should be enough).
with "free cabin upgrades" they refer to the vouchers for E+, I think
Last edited by zap7; Apr 7, 2020 at 2:34 pm Reason: typos + spacing
Apr 7, 2020, 9:28 pm
#77
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
With the 6 month elite extension, does anyone have/hear any update regarding the qualification period? Is it now:
- 18 month qualification period.
- the first 6 months qualification gets reset, and restarts from month 7-18?
- qualification period remains the same from month 1 to month 12 (rolling 1 year qualification with no extension)
The second point, which, if I understand correctly is getting your status period reset and starting at month 7 for the normal 24 month requalification period is much more possible.
This is a great question / graphic and something that I had asked in my first post in this thread. And, still confused due to lack of information from TK! Now, only if TK extends the validity of expiring miles (didn't see that mentioned in the email that I received today, though). Still, thankful to TK for this gesture.
6 more months for me as well! However, since I had already 're-qualified' / 'protected' my status, not too worried about that. I AM THANKFUL to TK for doing that, though.
So, will the requal period now begin at the end of the extended status validity period, or will it be the same: for example, if my requal period is from 31 Jan 2021 through to 31 Jan 2023, Will it now be 30th Jun 2021 to 30th Jun 2023 or 30th Jun 2021 through to 31 Jan 2023?
Also, I hope TK extends the validity of expiring miles as well!
So, will the requal period now begin at the end of the extended status validity period, or will it be the same: for example, if my requal period is from 31 Jan 2021 through to 31 Jan 2023, Will it now be 30th Jun 2021 to 30th Jun 2023 or 30th Jun 2021 through to 31 Jan 2023?
Also, I hope TK extends the validity of expiring miles as well!
Apr 7, 2020, 10:32 pm
#78
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
This is a great graphic. Thanks johnsw1988 for sharing this. So, OP / ISTFlyer does point number 1 say that your next status requalification period is now reduced from 24 months to 18 months due to the current status extensions?
The second point, which, if I understand correctly is getting your status period reset and starting at month 7 for the normal 24 month requalification period is much more possible.
This is a great question / graphic and something that I had asked in my first post in this thread. And, still confused due to lack of information from TK! Now, only if TK extends the validity of expiring miles (didn't see that mentioned in the email that I received today, though). Still, thankful to TK for this gesture.
The second point, which, if I understand correctly is getting your status period reset and starting at month 7 for the normal 24 month requalification period is much more possible.
This is a great question / graphic and something that I had asked in my first post in this thread. And, still confused due to lack of information from TK! Now, only if TK extends the validity of expiring miles (didn't see that mentioned in the email that I received today, though). Still, thankful to TK for this gesture.
If you were in your first year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 18
2nd requalification period - Month 19 to Month 30
If you were in your second year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 12
2nd requalification period - Month 13 to Month 30
Apr 7, 2020, 11:59 pm
#79
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
To clarify
If you were in your first year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 18
2nd requalification period - Month 19 to Month 30
If you were in your second year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 12
2nd requalification period - Month 13 to Month 30
If you were in your first year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 18
2nd requalification period - Month 19 to Month 30
If you were in your second year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 12
2nd requalification period - Month 13 to Month 30
I can visit one of the sales office although no rush, everyone is busy dealing with cancellation/rebooking but good to know.
Apr 8, 2020, 12:23 am
#80
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
However, you would receive your new qualification period starts ( Start of 2nd requalification period or just after your status is extended for another 2 years )
Example Scenarios:
Original Card Expiry: 30 September 2020
Current Card Expiry: 31 March 2021
Currently in: 2nd Re-Qualification Period
Expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Original Card Expiry: 31 January 2022
Current Card Expiry: 31 July 2022
Currently in: 1st Re-Qualification Period
Expiry date of active ELPL vouchers: 31 July 2021
New vouchers would be deposited on: 1 August 2021
Apr 8, 2020, 12:25 am
#81
Join Date: Oct 2012
Location: Kent, UK
Programs: M&S Elite+
Posts: 3,649
I did get a reply to my feedback:
Dear ,
First of all, we are sorry for the inconveniences caused by the Coronavirus.
Unfortunately, some restrictions were imposed on our flights due to the pandemic, the effect of which is felt all over the world and in line with the decisions taken by the country authorities. We share the requests of our passengers whose membership levels are affected by this situation with our authorized teams.
Accordingly we have fixed the system error and extended the expire date of Elite, Elite Plus members 6 more months.
We thank you for your understanding and wish to meet you on healthy and enjoyable days.
Sincerely Yours,
Nevzat D.
Elite / Elite Plus Customer Representative
TURKISH AIRLINES INC.
Customer Contact Center
First of all, we are sorry for the inconveniences caused by the Coronavirus.
Unfortunately, some restrictions were imposed on our flights due to the pandemic, the effect of which is felt all over the world and in line with the decisions taken by the country authorities. We share the requests of our passengers whose membership levels are affected by this situation with our authorized teams.
Accordingly we have fixed the system error and extended the expire date of Elite, Elite Plus members 6 more months.
We thank you for your understanding and wish to meet you on healthy and enjoyable days.
Sincerely Yours,
Nevzat D.
Elite / Elite Plus Customer Representative
TURKISH AIRLINES INC.
Customer Contact Center
Apr 8, 2020, 12:37 am
#82
Join Date: Dec 2011
Location: DTW
Programs: TK E+, WY, Radisson R
Posts: 2,360
Yes, the validity of Elite Plus vouchers are extended for 6 months.
However, you would receive your new qualification period starts ( Start of 2nd requalification period or just after your status is extended for another 2 years )
Example Scenarios:
Original Card Expiry: 30 September 2020
Current Card Expiry: 31 March 2021
Currently in: 2nd Re-Qualification Period
Expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
However, you would receive your new qualification period starts ( Start of 2nd requalification period or just after your status is extended for another 2 years )
Example Scenarios:
Original Card Expiry: 30 September 2020
Current Card Expiry: 31 March 2021
Currently in: 2nd Re-Qualification Period
Expiry date of active ELPL vouchers: 31 March 2021
New vouchers would be deposited on: 1 April 2021 ( if requalified )
Apr 8, 2020, 1:26 am
#83
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
This is exactly my scenario, validity now extended until March 31st, 2021. Yes my second year's vouchers will be pushed back also 6 months which I'm perfectly OK with. In fact, I would have trouble figuring out how to use this year's vouchers with all the sales of J from TK and partner airlines.
Apr 8, 2020, 6:04 am
#84
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
For the convenience of members and visitors here in this thread, I've created a WIKI explaining how the status extension process.
Apr 8, 2020, 6:22 am
#85
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
To clarify
If you were in your first year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 18
2nd requalification period - Month 19 to Month 30
If you were in your second year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 12
2nd requalification period - Month 13 to Month 30
If you were in your first year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 18
2nd requalification period - Month 19 to Month 30
If you were in your second year of requalification as 31 Mar 2020
1st requalification period - Month 1 to Month 12
2nd requalification period - Month 13 to Month 30
Does it mean that the dates of the membership has definitely changed and will be Month 19 to Month 30 forever ?
Apr 8, 2020, 6:25 am
#86
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
No. It only applies to members who originally had an expiry date between April 2021 and March 2022 ( inclusive ).
Apr 8, 2020, 6:36 am
#87
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
My membership expiry date was 30 june 2021 and became 31 december 2021, so for me my new membership dates will be 1st January 2022 to 31 december 2024 (I've already renewed) ?
Thanks
Apr 8, 2020, 6:39 am
#88
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Your status extension would take place on 1 January 2022 and your status would be valid until 31 December 2023 ( not 2024 ).
Apr 8, 2020, 8:04 am
#89
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,075
Mr. became Elite in September 2019 - we were expecting to fly this April so he could re-qualify with 25k status miles within the first year, so he has another 6 months to do it or what? Can someone please explain?
Apr 8, 2020, 8:08 am
#90
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
I assume that we will have new dates for qualification period?
Mr. became Elite in September 2019 - we were expecting to fly this April so he could re-qualify with 25k status miles within the first year, so he has another 6 months to do it or what? Can someone please explain?
Mr. became Elite in September 2019 - we were expecting to fly this April so he could re-qualify with 25k status miles within the first year, so he has another 6 months to do it or what? Can someone please explain?
If he is able to requalify, the next requalification period would be 24 months ( 12+12 ) rather than the current ( 18+12 ) one. The +6 month extension on the current requalification period is one-time only.