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-   -   Miles expiration extended? (https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/2013707-miles-expiration-extended.html)

336 Mar 20, 20 12:43 am

Miles expiration extended?
 
My 3y old miles are due to expire by the end of this calendar year.

Any news on extention of validity following the covid-19 measures?

craigthemif Mar 20, 20 2:00 am

The crisis would have to continue for several months longer before TK would start thinking about extending the life of miles.

The more relevant concern is whether already-expired miles can be reinstated if the underlying award needs cancelling.

AirCanada881 Mar 20, 20 4:13 am

After cancelling an award ticket this morning I can confirm that there is no plan currently to extend the validity of miles. Not only that but if you had booked an award ticket back in 2019 with miles that would have expired at the end of the year 2019 you will not get these miles back if cancelling today

ISTFlyer Mar 20, 20 10:47 am

I assume that TK's top priority is expiring miles at the end of 2020.
Come on, there are many serious things to deal with before that.

craigthemif Mar 20, 20 1:07 pm


Originally Posted by ISTFlyer (Post 32211145)
Come on, there are many serious things to deal with before that.

Once one has bought all of the toilet paper, UHT milk and dry pasta / sauce in town, one tends to get bored at home waiting for 2021... :D

336 Mar 20, 20 1:10 pm


Originally Posted by ISTFlyer (Post 32211145)
Come on, there are many serious things to deal with before that.

Indeed. FT is for the less serious things.

ISTFlyer Mar 20, 20 5:13 pm

We technically still have 9 months and 10 days until the expiration of the miles earned in 2017, and nobody knows how this COVID-19 situation would influence our world in the upcoming months.
I pretty understand the concern of people using ELPL vouchers and expired miles ( end of 2019 ) for 2020 travel; however, there are more than 3 quarters of a year until miles earned in 2017 expire.

nacho Mar 20, 20 5:31 pm


Originally Posted by craigthemif (Post 32211691)
Once one has bought all of the toilet paper, UHT milk and dry pasta / sauce in town, one tends to get bored at home waiting for 2021... :D

It's the case if you still have your job at that time.

336 Mar 21, 20 3:30 am

Agreed. Still 3 quarters left on the calendar, and lots of unkowns.

However, many airlines already confirmed their shut down, up and including Q2.

The daily situation may revert to normal by the end of Q2. Travel restrictions won't be gone that easily: As long as not >50% of the population has been infected, and been able to build-up resistance, countries will be very cautious for a new uncontrolled wave of infections.

So yes, whereas I agree there are much more important things, I do think that non-essential international and intercontinental travel in 2020 will be very restricted or close to impossible.

birsti Mar 21, 20 5:41 pm


Originally Posted by nacho (Post 32212581)
It's the case if you still have your job at that time.

Good thing I already got rid of mine this week :)

lifeonthego_k Mar 23, 20 12:51 am

My award booking was made with TK last year with miles that would have expired Jan 1st 2020. With TK cancelling the route I was to fly, I successfully managed to have the award ticket changed to a different carrier (AI) without loosing the miles. phew!

SK AAR Mar 23, 20 7:22 am

So TK will rebook to other Star Alliance carriers (with X/I class availability) if TK cancelled the route?

ISTFlyer Mar 23, 20 9:25 am


Originally Posted by lifeonthego_k (Post 32221193)
My award booking was made with TK last year with miles that would have expired Jan 1st 2020. With TK cancelling the route I was to fly, I successfully managed to have the award ticket changed to a different carrier (AI) without loosing the miles. phew!

Did a call center agent made this or you have contacted one of the sales offices?

lifeonthego_k Mar 24, 20 1:24 am


Originally Posted by ISTFlyer (Post 32222340)
Did a call center agent made this or you have contacted one of the sales offices?

Contacted a sales office.

IAN-UK Mar 24, 20 4:06 am


Originally Posted by SK AAR (Post 32221875)
So TK will rebook to other Star Alliance carriers (with X/I class availability) if TK cancelled the route?

I missed an IST connection to Manchester on an award flight, and TK purchased a Lufthansa ticket to get me home.

So when they go down that route, a search for specific fare-classes might be a red herring.

SK AAR Mar 24, 20 6:29 am

I believe there is big difference between IRROPS and rebooking due to flight/ routes being cancelled. In the latter situation I would expect TK only to rebook if award availability is present. I doubt that the current situation has made TK chance that.

rozy Mar 26, 20 7:12 am

I saw a post in a Turkish Travel facebook group. Somebody cancelled a ticket which was bought with miles expired on Dec 31st, 2019. He was told to send a feedback form with the ticket details. His expired miles were put back into his account with a expiration date of Aug 31st, 2020.

Message is in Turkish. He says that you have to push the agent really hard and send the feedback form 3-4 times.


https://cimg3.ibsrv.net/gimg/www.fly...94e9c78bf4.jpg

aircommodore Mar 30, 20 1:44 am

My 2 year Elite cyle ends on 31 March and I'm short of 3k status miles. Will go ahead and convert my bonus miles (1:5). I'm sure TK will take some action but in my case very unlikely for the month of March and even retrorespectively in the upcoming days.

ISTFlyer Mar 30, 20 2:21 am


Originally Posted by aircommodore (Post 32246674)
My 2 year Elite cyle ends on 31 March and I'm short of 3k status miles. Will go ahead and convert my bonus miles (1:5). I'm sure TK will take some action but in my case very unlikely for the month of March and even retrorespectively in the upcoming days.

Today or tomorrow, I don't think so. Maybe in the upcoming days or weeks depending on how this COVID-19 situation goes on.
If you are a M&S credit card holder, converting bonus miles would be a smart move.

AvidFlyer1990 Mar 31, 20 12:40 am

I really hope TK takes a cue from QR and extends the expiration of miles / elite status due to expire by the end of this year, by at least 6 months, if not 12 months!

ISTFlyer Mar 31, 20 12:58 am


Originally Posted by AvidFlyer1990 (Post 32249720)
I really hope TK takes a cue from QR and extends the expiration of miles / elite status due to expire by the end of this year, by at least 6 months, if not 12 months!

We would all see how TK would react to this issue; today there is an online general board meeting at 14:00 GMT +3 but the main topic would be bureaucratic and economic stuff and board elections rather than passenger related stuff.

Source: ( Only in Turkish ) https://www.airlinehaber.com/thy-gen...m-maddesi-yok/

IMO, TK would wait until the decision for if they would resume flights on 17 April 2020 and they would wait for more airlines to announce their policies. Also, it's highly likely that something interim could be announced for members who have their status expiring in March, April, or maybe May rather than a long-term one.

fenerlee1907 Mar 31, 20 1:52 am

Hi guys,

I asked this exact question to Miles&Smiles Help and yesterday I got this exact reply:


Unfortunately, due to the epidemic, the effect of which has been felt all over the world, a number of restrictions were imposed on our flights. Accordingly, we would like to share that a special assessment can be made for our passengers who cannot protect their membership level and that we will inform our members in the future.

336 Apr 17, 20 1:44 am

Any news on miles due to expire?

ISTFlyer Apr 17, 20 3:54 am


Originally Posted by 336 (Post 32300552)
Any news on miles due to expire?

Not yet.


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