Miles expiration extended?

Old Mar 24, 20, 6:29 am
  #16  
 
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite, HH G
Posts: 5,945
I believe there is big difference between IRROPS and rebooking due to flight/ routes being cancelled. In the latter situation I would expect TK only to rebook if award availability is present. I doubt that the current situation has made TK chance that.
SK AAR is offline  
Old Mar 26, 20, 7:12 am
  #17  
 
Join Date: Apr 2000
Location: IST, TR
Programs: TK*G EP
Posts: 447
I saw a post in a Turkish Travel facebook group. Somebody cancelled a ticket which was bought with miles expired on Dec 31st, 2019. He was told to send a feedback form with the ticket details. His expired miles were put back into his account with a expiration date of Aug 31st, 2020.

Message is in Turkish. He says that you have to push the agent really hard and send the feedback form 3-4 times.


rozy is offline  
Old Mar 30, 20, 1:44 am
  #18  
 
Join Date: May 2014
Location: Istanbul
Programs: TK Elite (*G), SPG,Priority Pass
Posts: 107
My 2 year Elite cyle ends on 31 March and I'm short of 3k status miles. Will go ahead and convert my bonus miles (1:5). I'm sure TK will take some action but in my case very unlikely for the month of March and even retrorespectively in the upcoming days.
aircommodore is offline  
Old Mar 30, 20, 2:21 am
  #19  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 3,209
Originally Posted by aircommodore View Post
My 2 year Elite cyle ends on 31 March and I'm short of 3k status miles. Will go ahead and convert my bonus miles (1:5). I'm sure TK will take some action but in my case very unlikely for the month of March and even retrorespectively in the upcoming days.
Today or tomorrow, I don't think so. Maybe in the upcoming days or weeks depending on how this COVID-19 situation goes on.
If you are a M&S credit card holder, converting bonus miles would be a smart move.
ISTFlyer is offline  
Old Mar 31, 20, 12:40 am
  #20  
 
Join Date: Jun 2013
Location: BOM/DEL/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,119
I really hope TK takes a cue from QR and extends the expiration of miles / elite status due to expire by the end of this year, by at least 6 months, if not 12 months!
AvidFlyer1990 is offline  
Old Mar 31, 20, 12:58 am
  #21  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: BAEC Silver, TK M&S Elite Plus, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 3,209
Originally Posted by AvidFlyer1990 View Post
I really hope TK takes a cue from QR and extends the expiration of miles / elite status due to expire by the end of this year, by at least 6 months, if not 12 months!
We would all see how TK would react to this issue; today there is an online general board meeting at 14:00 GMT +3 but the main topic would be bureaucratic and economic stuff and board elections rather than passenger related stuff.

Source: ( Only in Turkish ) https://www.airlinehaber.com/thy-gen...m-maddesi-yok/

IMO, TK would wait until the decision for if they would resume flights on 17 April 2020 and they would wait for more airlines to announce their policies. Also, it's highly likely that something interim could be announced for members who have their status expiring in March, April, or maybe May rather than a long-term one.
ISTFlyer is offline  
Old Mar 31, 20, 1:52 am
  #22  
 
Join Date: Sep 2019
Location: Ankara, Turkey
Posts: 8
Hi guys,

I asked this exact question to Miles&Smiles Help and yesterday I got this exact reply:

Unfortunately, due to the epidemic, the effect of which has been felt all over the world, a number of restrictions were imposed on our flights. Accordingly, we would like to share that a special assessment can be made for our passengers who cannot protect their membership level and that we will inform our members in the future.
nacho, DaveS and ISTFlyer like this.
fenerlee1907 is offline  

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