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Coronavirus: Flight cancellations and entry restrictions

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Old Mar 4, 2020, 11:15 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ISTFlyer
As 7 November 2020, The options if your travel is affected and the informations about refunds parts are moved to the new guide thread specific to the topic.
https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/2028156-guide-thread-cv-19-ticketing-changes-rebooking-cancellation-open-ticket-options.html


PLEASE LOOK AT THIS LINK TO FIND INFORMATION ABOUT SALES OFFICES AND TK HOTLINE NUMBERS.

Up to date info on TK cancellations and refund/re-booking conditions: https://www.turkishairlines.com/en-be/announcements/coronavirus-outbreak/

This thread would continue to provide information about potential border closures, major schedule changes, and any restrictions on TK flights in the future.

Given the fast moving situation please check the TK website. Information in this thread is just guidance and may not be complete or already outdated.

The current situation is stressful and worrying for many of us, please remain friendly and calm. FT members can only give suggestions, they are not representatives of Turkish Airlines.

CURRENT SITUATION ABOUT CORONAVIRUS RELATED RESTRICTIONS

TK and AnadoluJet have resumed domestic flights on 1 June 2020. Almost all domestic routes have been resumed with reduced frequencies.
TK and AnadoluJet have resumed international flights on 11 June 2020. Please consider the short-haul operations and long-haul operations threads for more details on operating routes.

* Be aware that restrictions may change at any time. Please keep in touch with the information of missions in Turkey and information on the Turkish Airlines website if you're planning to travel in the upcoming days/weeks.

Currently there are no restrictions to enter Turkey or to transfer at Turkey. There is also no COVID test requirement for both entering Turkey and transit ( unless you are departing from Pakistan or your arrival country asks for one ) and no quarantine upon entering Turkey.

Some countries have not opened their airports for passenger flights from/to Turkey so Turkish Airlines is not operating to all of their destinations. More information could be found in the respective threads.






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Coronavirus: Flight cancellations and entry restrictions

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Old Jun 8, 2020, 2:04 pm
  #571  
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Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by pviri
Just got an email cancellation TK 80 flight on June 30
SFO is not one of the routes planned to operate in June.
By the way, thanks for reporting
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Old Jun 8, 2020, 5:46 pm
  #572  
 
Join Date: Nov 2017
Location: New York, NY
Programs: TK Elite+ Delta Platinum Medallion
Posts: 108
Tk Cancellation

I have Two reservations under two PNR's: ( My wife and myself )

June 30 TK JFK-IST
Jun 31 TK IST-MRS
July 6 TK LYS-IST
July 7 TK ISI-JFK

2nd PNR has a different return from IST to JFK

TK notified us today ( We already knew it ) that flights are cancelled and to call the call center.

When I look at PNR , they left all flights intact except June 30 JFK to Istanbul

I am contemplating of calling TK and making tickets open jaw because I do not think that TK will EVER reduce their Business class fares to these numbers.

Question: ISTFLYER you mentioned that ticket can be used within SAME REGION. COULD I USE TICKET TO PARIS and ISTANBUL in the future instead of MARSEILLES and LYON ??




Tk Business class . Great price $ 2572.00 each.
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Old Jun 8, 2020, 7:10 pm
  #573  
 
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delete

Last edited by reggiekush; Jun 8, 2020 at 7:13 pm Reason: didnt consider dates
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Old Jun 8, 2020, 11:04 pm
  #574  
 
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Turkish Airlines updates June 2020 International service to/from Istanbul as of 08JUN20

https://www.routesonline.com/news/38...as-of-08jun20/
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Old Jun 9, 2020, 3:47 am
  #575  
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Originally Posted by ISTFlyer
No, they haven't finished adjusting their June schedule yet.
Was there a list that TK was reinstating their international flights somewhere? I saw it .. but didn't save it. Then I suddenly see the same list show up posted all over the place as "airport opening dates" which is ridiculous cos places like LHR, DOH, KUL airports didn't close but I saw it as the same list that TK first posted it. But now I can't find it.
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Old Jun 9, 2020, 4:52 am
  #576  
 
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I do not give any credit what the Minister of Transportation says. TK has not been confirmed any of those flights and keeps cancelling. There is at least one destination that has been written there but are currently postponed until August. Better follow the TK availability than listen politicians.
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Old Jun 9, 2020, 5:25 am
  #577  
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According to the e-mail I just received from Turkish Airlines:

- Check-in for domestic flights would be closed 60 minutes before departure.
- Check-in for international flights would be closed 75 minutes before departure.
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Last edited by ISTFlyer; Jun 9, 2020 at 5:38 am Reason: Stated
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Old Jun 9, 2020, 5:47 am
  #578  
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Also TK's initial schedule for international flights: We'll see how it goes.

11 June

TK Flights

TK 1979 IST LHR 0820 1025 789
TK 1523 IST DUS 0820 1040 321N
TK 1951 IST AMS 0825 1100 789
TK 1587 IST FRA 0830 1045 321N
TK 1721 IST TXL 0850 1045 321N
TK 1629 IST MUC 0905 1050 321N

Subsequently, each flight has its return flight back to Turkey

AnadoluJet flights

TK 7798 SAW STN 0840 1050 738
TK 7772 SAW CGN 0850 1105 738
TK 7768 SAW AMS 0850 1135 738
TK 7740 SAW DUS 0910 1125 738
TK 7720 SAW BRU 0920 1150 738
TK 7750 SAW STR 0930 1130 738
TK 7734 SAW FRA 1010 1230 738
TK 7738 SAW MUC 1015 1200 738

TK 7732 ESB TXL 1130 1345 738

Further changes are likely
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Old Jun 9, 2020, 6:20 am
  #579  
 
Join Date: Mar 2018
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Posts: 92
Originally Posted by Guy Betsy
Was there a list that TK was reinstating their international flights somewhere? I saw it .. but didn't save it. Then I suddenly see the same list show up posted all over the place as "airport opening dates" which is ridiculous cos places like LHR, DOH, KUL airports didn't close but I saw it as the same list that TK first posted it. But now I can't find it.
Originally Posted by Jaenks
I do not give any credit what the Minister of Transportation says. TK has not been confirmed any of those flights and keeps cancelling. There is at least one destination that has been written there but are currently postponed until August. Better follow the TK availability than listen politicians.
Nobody clicks on links anymore or what?

From Routesonline

Turkish Airlines in the last few days gradually filed planned changes to its International operation, when the airline resumes International flights on 11JUN20. For the month of June 2020, flights to/from Istanbul will be operating on reduced schedule only. Planned operation as of 08JUN20 as follows.

Istanbul – Almaty eff 21JUN20 3 weekly 787-9
Istanbul – Amsterdam eff 11JUN20 1 daily 777-300ER
Istanbul – Basel/Mulhouse eff 14JUN20 4 weekly 737-800
Istanbul – Belgrade eff 21JUN20 3 weekly A321
Istanbul – Berlin Tegel eff 11JUN20 1 daily A330-300
Istanbul – Bishkek eff 16JUN20 3 weekly 737-900ER
Istanbul – Brussels eff 12JUN20 4 weekly A321
Istanbul – Chicago O’Hare eff 19JUN20 3 weekly 787-9
Istanbul – Copenhagen eff 15JUN20 4 weekly A330-300
Istanbul – Doha eff 12JUN20 2 weekly A330-200/-300
Istanbul – Dublin eff 24JUN20 2 weekly A321
Istanbul – Dusseldorf eff 11JUN20 1 daily A330-300
Istanbul – Dushanbe eff 21JUN20 1 weekly A321
Istanbul – Frankfurt eff 11JUN20 1 daily A330-300
Istanbul – Hamburg eff 12JUN20 5 weekly A321
Istanbul – Hong Kong eff 25JUN20 2 weekly 777-300ER
Istanbul – London Heathrow eff 11JUN20 1 daily 777-300ER
Istanbul – Los Angeles eff 24JUN20 3 weekly 787-9
Istanbul – Lyon eff 17JUN20 3 weekly A321
Istanbul – Miami eff 22JUN20 3 weekly 787-9
Istanbul – Minsk eff 17JUN20 3 weekly A321
Istanbul – Munich eff 11JUN20 1 daily A330-300
Istanbul – Paris CDG eff 15JUN20 5 weekly A330-300
Istanbul – Sarajevo eff 21JUN20 3 weekly A320
Istanbul – Seoul Incheon eff 25JUN20 2 weekly
Istanbul – Shanghai Pu Dong eff 20JUN20 1 weekly 777-300ER
Istanbul – Skopje eff 21JUN20 3 weekly A320
Istanbul – Stockholm Arlanda eff 17JUN20 3 weekly A321
Istanbul – Stuttgart eff 12JUN20 5 weekly A321
Istanbul – Tashkent eff 16JUN20 3 weekly A321
Istanbul – Vienna eff 16JUN20 1 daily A321
Istanbul – Washington Dulles eff 19JUN20 3 weekly 787-9
Istanbul – Zurich eff 14JUN20 5 weekly A330-300

Turkish Airlines’ other International service that does not originate to/from Istanbul will also be resumed in June 2020, with reduced frequency.
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Old Jun 9, 2020, 6:22 am
  #580  
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Originally Posted by poromenos
Nobody clicks on links anymore or what?
poromenos , this news and schedule, which seems to be true, is conflicting with what Minister Karaismailoğlu ( Turkish Minister of Transportation ) mentioned in his speech last week.
I assume that Jaenks was trying to mention that.
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Old Jun 9, 2020, 7:21 am
  #581  
 
Join Date: Feb 2015
Posts: 7
Upcoming flight

My parents are scheduled to fly on June 19th from DOH-IST and onwards to IST-IAD. They just emailed us about the schedule change for IST-IAD. It will now be a 13hour stopover! They are stuck in a situation where they have to return home. Is this a reasonable stopover given the covid restrictions? How is the IST airport at this given time. Thank you in advance for any feedback. Its a stressful decision
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Old Jun 9, 2020, 7:26 am
  #582  
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Originally Posted by ExpatForNow
My parents are scheduled to fly on June 19th from DOH-IST and onwards to IST-IAD. They just emailed us about the schedule change for IST-IAD. It will now be a 13hour stopover! They are stuck in a situation where they have to return home. Is this a reasonable stopover given the covid restrictions? How is the IST airport at this given time. Thank you in advance for any feedback. Its a stressful decision
Yes, why shouldn't be a reasonable stopover, unless you plan to book another airline which has a shorter connection time.
They could stay airside and wait for their flight. I'm not sure but the YOTEL Airside might be probably open by then. Also, there would be a decent amount of food vendors open at that time.

Another option would be them to fly DOH-ORD-IAD or DOH-ORD-DCA on QR with the second leg being on an AA codeshare but as TK would not refund your money immediately, for your situation it's better to stick with TK.
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Old Jun 9, 2020, 7:41 am
  #583  
 
Join Date: Feb 2015
Posts: 7
Upcoming flight

Thank you so much for your reply. Yes they are flying TK because of free change. QR is costing them 4.5k USD.
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Old Jun 9, 2020, 9:50 am
  #584  
 
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Posts: 2,120
Originally Posted by poromenos
Nobody clicks on links anymore or what?

From Routesonline

Turkish Airlines in the last few days gradually filed planned changes to its International operation, when the airline resumes International flights on 11JUN20. For the month of June 2020, flights to/from Istanbul will be operating on reduced schedule only. Planned operation as of 08JUN20 as follows.

Istanbul – Almaty eff 21JUN20 3 weekly 787-9
Istanbul – Amsterdam eff 11JUN20 1 daily 777-300ER
Istanbul – Basel/Mulhouse eff 14JUN20 4 weekly 737-800
Istanbul – Belgrade eff 21JUN20 3 weekly A321
Istanbul – Berlin Tegel eff 11JUN20 1 daily A330-300
Istanbul – Bishkek eff 16JUN20 3 weekly 737-900ER
Istanbul – Brussels eff 12JUN20 4 weekly A321
Istanbul – Chicago O’Hare eff 19JUN20 3 weekly 787-9
Istanbul – Copenhagen eff 15JUN20 4 weekly A330-300
Istanbul – Doha eff 12JUN20 2 weekly A330-200/-300
Istanbul – Dublin eff 24JUN20 2 weekly A321
Istanbul – Dusseldorf eff 11JUN20 1 daily A330-300
Istanbul – Dushanbe eff 21JUN20 1 weekly A321
Istanbul – Frankfurt eff 11JUN20 1 daily A330-300
Istanbul – Hamburg eff 12JUN20 5 weekly A321
Istanbul – Hong Kong eff 25JUN20 2 weekly 777-300ER
Istanbul – London Heathrow eff 11JUN20 1 daily 777-300ER
Istanbul – Los Angeles eff 24JUN20 3 weekly 787-9
Istanbul – Lyon eff 17JUN20 3 weekly A321
Istanbul – Miami eff 22JUN20 3 weekly 787-9
Istanbul – Minsk eff 17JUN20 3 weekly A321
Istanbul – Munich eff 11JUN20 1 daily A330-300
Istanbul – Paris CDG eff 15JUN20 5 weekly A330-300
Istanbul – Sarajevo eff 21JUN20 3 weekly A320
Istanbul – Seoul Incheon eff 25JUN20 2 weekly
Istanbul – Shanghai Pu Dong eff 20JUN20 1 weekly 777-300ER
Istanbul – Skopje eff 21JUN20 3 weekly A320
Istanbul – Stockholm Arlanda eff 17JUN20 3 weekly A321
Istanbul – Stuttgart eff 12JUN20 5 weekly A321
Istanbul – Tashkent eff 16JUN20 3 weekly A321
Istanbul – Vienna eff 16JUN20 1 daily A321
Istanbul – Washington Dulles eff 19JUN20 3 weekly 787-9
Istanbul – Zurich eff 14JUN20 5 weekly A330-300

Turkish Airlines’ other International service that does not originate to/from Istanbul will also be resumed in June 2020, with reduced frequency.
The word "planned" does not mean confirmed. Both sites(TK and the Government) do not give the same information about the schedule. When one side speaks, other one is quiet and vice versa.
ISTFlyer likes this.
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Old Jun 9, 2020, 12:44 pm
  #585  
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Join Date: Nov 2018
Location: Istanbul, Turkey
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As most of you are asking questions about the TK lounges when it re-opens, I have decided to share the exclusive news that I have, ( first on the web ) here in my trip report.
If you puzzle the report, you would be able to find this exclusive information.

Here is the relevant thread.
Back in the Air after 77 days
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