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Business Semi Flexible: Non Changeable / Non Cancellable?

Business Semi Flexible: Non Changeable / Non Cancellable?

Old Feb 12, 20, 12:42 am
  #1  
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Business Semi Flexible: Non Changeable / Non Cancellable?

So I booked a Business Semi Flexible Fare Asia - EU and back with open jaw for work.

Fare was about $3.7K USD roundtrip.

I clicked on Fare Rules for outbound it was Business Semi Flexible (K) and saw $65 to change $130 to cancel.
What I didn't notice was that the inbound which is also labelled Business Semi Flexible but (J) is actually totally non cancellable and non refundable.
Due to a conference being cancelled (due to Coronavirus) I need to change my flight - But only today did

I read the fare rules before booking and missed this part. But is this normal? Business Semi Flexible (J) that is non ref and non cancelable?

I see many Business Promo fares which are far cheaper that are changeable.


Just wondering if there is anything I can do to get TK to change my ticket.
I booked via Expedia (who told me I cant change), and I can't get through to an agent on TK.. The lines are all full.
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Old Feb 12, 20, 8:10 am
  #2  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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If we have the actual fare basis the 8-10 digit code which would give all your fare details we would be able to help you.
Expedia would probably not give you this information.
If you share your flight dates, numbers here or PM, I could check the fare regulations for you. If you have ExpertFlyer Premium, you could view all fares for the route and view the change policy.
By the way, TK policy is that if a ticket is booked via a TA/OTA you need to make voluntary changes via them.
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Old Feb 12, 20, 10:29 am
  #3  
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I do have the fare code:

Outbound flight:
Fare Basis Code: KF1BX

This fare is says $65 to change, but not possible to cancel. Which is what I was fine with

==============

Inbound flight:
From: Zurich, Switzerland (ZRH)
To: Ho Chi Minh City, Vietnam (SGN-Tan Son Nhat Intl.)
Fare Basis Code: JFLYBX

Even though it says Business Semi Flex on the TK page - this fare is fully non changeable and non refundable. It's shown as such on EF and on the fare rules on the expedia page. So the fare rules are correct. But because it was labelled as Business Semi Flexible on the TK site I overlooked it and didn't notice it is actually non changeable!




This is what Business Semi Flex is supposed to be:

But at the last step it then shows non-refundable , non-changable



Anyways I don't think I can do anything about it?
The flight I want to change is the ZRH-SGN one, if I fly the Outbound already, can I get TK to handle the change directly (supposing they agree its some sort of mistake)

Last edited by lsed; Feb 12, 20 at 10:38 am
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Old Feb 12, 20, 3:42 pm
  #4  
 
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Super interesting, possibly it's a website glitch, however, it's not in favor of the customer.

The only advice that I could give to you would be that you could simply fill out a feedback form, but be prepared to fill out multiple feedback forms as probably the answer for the first few of them would be: "Contact your travel agent as you booked with them" or "The ticket is non-changeable so we are unable to touch it.", etc... so don't give up and continue arguing that you were misinformed by them.

For others who wonder, the rules for JFLYBX is belowCANCELLATIONS
ANY TIME
TICKET IS NON-REFUNDABLE IN CASE OF CANCEL/NO-SHOW/
REFUND.
NOTE -
NOT PERMITTED EVEN FOR MEDICAL REASON
--
FOR NON REFUNDABLE TICKETS THE -YR- SURCHARGE
WILL NOT BE REFUNDED.
--
-
WHEN FARES ARE COMBINED THE MOST RESTRICTIVE
CONDITIONS APPLY
-
-
THE ORIGINAL NON-REFUNDABLE AMOUNT REMAINS
NON-REFUNDABLE.
--
NOTE-
SEQUENTIAL USE OF FLIGHT COUPONS - THIS FARE IS
ONLY VALID IF THE FLIGHTS ARE TAKEN IN THE BOOKED
SEQUENCE. OTHERWISE THE FARE WILL BE RECALCULATED
BASED ON THE ACTUAL FLIGHT ROUTING.
--
--
REISSUE/REBOOKING-
--
RESERVATION NEEDS TO CANCELLED AND TICKET NEEDS
TO REISSUED BEFORE THE ORIGINAL FLIGHT OTHERWISE
IS ACCEPTED AS NO SHOW
--
--
REFUND-
--
FOR ANY REFUND REQUESTS AFTER SCHEDULED FLIGHT
DEPARTURE TIME RESERVATION HISTORY SHOULD BE
CHECKED. IF FLIGHT RESERVATION HAS NOT BEEN
CANCELLED BEFORE SCHEDULED FLIGHT DEPARTURE TIME
FARE RULES APPY AND AUTOMATED REFUND CAN BE USED.
HOWEVER IF FLIGHT RESERVATION HAS BEEN CANCELLED
BEFORE SCHEDULED FLIGHT DEPARTURE TIME THEN NO
SHOW PENALTY SHOULD NOT BE CHARGED AND THUS THE
TICKET SHOULD BE REFUNDED MANUALLY.
--
CHANGES
ANY TIME
CHANGES NOT PERMITTED IN CASE OF NO-SHOW/REISSUE/
REVALIDATION.
NOTE -
------
NOT PERMITTED EVEN FOR MEDICAL REASONS
----
-
WHERE THIS FARE IS COMBINED WITH ANOTHER FARE AND
ONLY ONE FARE COMPONENT IS CHANGED THE PENALTY
CONDITIONS OF THE CHANGED FARE COMPONENT WILL
APPLY
WHEN MORE THAN ONE FARE COMPONENT IS BEING
CHANGED THE HIGHEST PENALTY OF ALL CHANGED FARE
COMPONENTS WILL APPLY
-
-
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Old Feb 24, 20, 10:23 am
  #5  
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So due to the Covid-19, the conference in Bologna I was attending is being cancelled / postponed to a later date that is not decided yet.

Is there any TK travel waiver for flights to Italy? Can't seem to find any information on the TK website.

My flight date is in 2 weeks.
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Old Feb 24, 20, 10:33 am
  #6  
 
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Originally Posted by lsed View Post
So due to the Covid-19, the conference in Bologna I was attending is being cancelled / postponed to a later date that is not decided yet.

Is there any TK travel waiver for flights to Italy? Can't seem to find any information on the TK website.

My flight date is in 2 weeks.
99,99% not at the moment. If things get serious yes they would but not in advance and not for single-digit cases seen.

Donít expect a goodwill refund.
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Old Feb 24, 20, 10:34 am
  #7  
 
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Duplicate, mods pls delete. Thank you.
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Old Feb 24, 20, 10:56 am
  #8  
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Originally Posted by ISTFlyer View Post
99,99% not at the moment. If things get serious yes they would but not in advance and not for single-digit cases seen.

Donít expect a goodwill refund.

Sadly it's 200+ cases just over past 2 days and 6 deaths so far.

If they dont allow me to cancel, I surely hope they extend the goodwill to let me change this non-changeable "semi flexible" ticket
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Old Feb 24, 20, 11:08 am
  #9  
 
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ISTFlyer could I ask you if you would be so kind to let me know the change/refund rules for a flight with Fare Basis code JN3.

I can't get into my booking because some of the flights have changed slightly and I get the "ring us to confirm changes" pop up on my laptop and the email receiot came to me in Turkish.

I'm flying AMS - IST/IST - DPS in April but would like to know my options if things get worse with the virus. News reports I have seen seem puzzled that there is no presence of the virus in Indonesia despite the fact that a plane load of Chinese tourists from Wuhan who flew in have not been allowed to return home...

I might postpone the flight until late in the year or cancel. Still weighing up my options.

If you can help I'd be very grateful.

CoweyB
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Old Feb 24, 20, 11:12 am
  #10  
 
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Originally Posted by lsed View Post
Sadly it's 200+ cases just over past 2 days and 6 deaths so far.
Unfortunately, that's sad.

Originally Posted by lsed View Post
If they dont allow me to cancel, I surely hope they extend the goodwill to let me change this non-changeable "semi flexible" ticket
Just to clarify, are you flying to ZRH and then to Italy by other means or a separate ticket, or is it a different ticket than the one at the first post.
If things stay serious, they may waive change/cancellation fees for Italy flights but they won't be the first airline to do it, after other airlines. From the China case, we could observe that TK was one of the last airlines to cancel flights after crew assigned to China flights getting fake medical reports and not finding crew to go there.

For Switzerland, good luck. Probably not unless things go serious in Switzerland.
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Old Feb 24, 20, 11:17 am
  #11  
 
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Originally Posted by CoweyB View Post
ISTFlyer could I ask you if you would be so kind to let me know the change/refund rules for a flight with Fare Basis code JN3.

I can't get into my booking because some of the flights have changed slightly and I get the "ring us to confirm changes" pop up on my laptop and the email receiot came to me in Turkish.

I'm flying AMS - IST/IST - DPS in April but would like to know my options if things get worse with the virus. News reports I have seen seem puzzled that there is no presence of the virus in Indonesia despite the fact that a plane load of Chinese tourists from Wuhan who flew in have not been allowed to return home...

I might postpone the flight until late in the year or cancel. Still weighing up my options.

If you can help I'd be very grateful.

CoweyB
I couldn't find JN3 but for JFLYBX I was able to find this. Cancellation/change terms in bold and red.


General notes
BUSINESS EXCURSION FARES J FOR ROUND TRIP FARES FOR ADULT
Category 4: Flight restrictions
THE FARE COMPONENT MUST BE ON ONE OR MORE OF THE FOLLOWING ANY TK FLIGHT OPERATED BY TK.
Category 5: Advanced reservation/ticketing restrictions
RESERVATIONS ARE REQUIRED FOR ALL SECTORS. TICKETING MUST BE COMPLETED AT LEAST 5 DAYS BEFORE DEPARTURE. NOTE - FAREQUOTE GENERATES A LAST TICKETING DATE WHICH MAY DIFFER FROM THE DATE MENTIONED IN THE PNR. THE MOST RESTRICTIVE DATE PREVAILS.
Category 5: Advanced reservation/ticketing restrictions
NOTE - ------------------------------------------------- ---ADVANCE TICKETING--- - WHEN RESERVATIONS ARE MADE AT LEAST 10 DAYS BEFORE DEPARTURE TICKETING MUST BE COMPLETED WITHIN 72 HOURS AFTER RESERVATIONS ARE MADE. - WHEN RESERVATIONS ARE MADE AT LEAST 5 DAYS BEFORE DEPARTURE TICKETING MUST BE COMPLETED WITHIN 24 HOURS AFTER RESERVATIONS ARE MADE. - WHEN RESERVATIONS ARE MADE WITHIN 5 DAYS PRIOR TO DEPARTURE TICKETING MUST BE COMPLETED WITHIN 5 HOURS AFTER RESERVATIONS ARE MADE. ------------------------------------------------- FAREQUOTE GENERATES A LAST TICKETING DATE WHICH MAY DIFFER FROM THE DATE MENTIONED IN THE PNR. THE MOST RESTRICTIVE DATE PREVAILS. ------------------------------------------------- TURKISH AIRLINES RESERVES THE RIGHT TO CHANGE TICKET PRICES AT ANY TIME BETWEEN THE MOMENT OF BOOKING AND THE MOMENT OF COMPLETION OF THE TICKETING PROCESS WITHOUT ANY NOTICE. ------------------------------------------------- THE TICKET IS VALID ONLY FOR THE TRANSPORTATION AS SHOWN ON THE COUPONS FROM THE PLACE OF DEPARTURE VIA ANY AGREED STOPING PLACES TO THE FINAL DESTINATION. FLIGHT/BAGGAGE COUPONS SHALL BE HONOURED ONLY IN SEQUENCE. THE TICKET WILL NOT BE HONOURED AND WILL LOSE ITS VALIDITY IF ALL THE COUPONS ARE NOT USED IN THE SEQUENCE PROVIDED. -------------------------------------------------
Category 6: Minimum stay requirements
TRAVEL FROM LAST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN MUST COMMENCE NO EARLIER THAN 5 DAYS AFTER ARRIVAL AT THE FIRST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN OR - TRAVEL FROM LAST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN MUST COMMENCE NO EARLIER THAN THE FIRST SUN AFTER ARRIVAL AT THE FIRST FARE BREAK OUTSIDE COUNTRY OF FARE ORIGIN.
Category 7: Maximum stay requirements
TRAVEL FROM LAST STOPOVER MUST COMMENCE NO LATER THAN 12 MONTHS AFTER DEPARTURE FROM FARE ORIGIN.
Category 8: Stopover restrictions
2 STOPOVERS PERMITTED ON THE PRICING UNIT LIMITED TO 1 FREE AND 1 AT EUR 50.00. 1 FREE IN IST 1 IN IST AT EUR 50.00.
Category 9: Transfer restrictions
2 FREE TRANSFERS PERMITTED ON THE PRICING UNIT - 1 IN EACH DIRECTION FARE BREAK AND EMBEDDED SURFACE SECTORS NOT PERMITTED ON THE FARE COMPONENT.
Category 10: Combinability
CIRCLE TRIPS NOT PERMITTED. APPLICABLE ADD-ON CONSTRUCTION IS ADDRESSED IN MISCELLANEOUS PROVISIONS - CATEGORY 23. END-ON-END END-ON-END COMBINATIONS PERMITTED WITH TK DOMESTIC/ INTERNATIONAL FARES. VALIDATE ALL FARE COMPONENTS. SIDE TRIPS PERMITTED. OPEN JAWS/ROUND TRIPS FARES MAY BE COMBINED ON A HALF ROUND TRIP BASIS WITH TK FARES -TO FORM SINGLE OR DOUBLE OPEN JAWS. A MAXIMUM OF TWO INTERNATIONAL FARE COMPONENTS PERMITTED. -TO FORM ROUND TRIPS PROVIDED - COMBINATIONS ARE WITH ANY FARE FOR CARRIER TK/9B/WF IN ANY RULE IN THIS TARIFF.
Category 12: Surcharges
IF THE FARE COMPONENT INCLUDES TRAVEL FROM/TO QYG BY TRAIN A SURCHARGE OF EUR 30.00 WILL BE ADDED TO THE APPLICABLE FARE PER ADULT FOR TRAVEL IN TRAIN EQUIPMENT.
Category 14: Travel restrictions
VALID FOR TRAVEL COMMENCING ON/BEFORE 17DEC 20.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON/BEFORE 27MAR 20.
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON TK. TICKETS MAY BE ISSUED BY PTA. NOTE - UPGRADE TO ANY HIGHER FARE IS NOT PERMITTED
Category 15: Sales restrictions
TICKETS MUST BE ISSUED ON TK OR HR AND MAY NOT BE SOLD IN ERITREA/SUDAN/IRAN,ISLAMIC REPUBLIC OF/CONGO (BRAZZAVILLE)/VENEZUELA/BANGLADESH NOTE - UPGRADE TO ANY HIGHER FARE IS PERMITTED. REBOOKING CHARGE ALSO APPLIES IF ANY. TICKETS MUST BE ISSUED ON TK OR GP AND MAY NOT BE SOLD IN ERITREA/SUDAN/IRAN,ISLAMIC REPUBLIC OF/CONGO (BRAZZAVILLE)/VENEZUELA/BANGLADESH NOTE - UPGRADE TO ANY HIGHER FARE IS PERMITTED. REBOOKING CHARGE ALSO APPLIES IF ANY. TICKETS MUST BE ISSUED ON TK OR WB AND MAY NOT BE SOLD IN ERITREA/SUDAN/IRAN,ISLAMIC REPUBLIC OF/CONGO (BRAZZAVILLE)/VENEZUELA/BANGLADESH NOTE - UPGRADE TO ANY HIGHER FARE IS PERMITTED. REBOOKING CHARGE ALSO APPLIES IF ANY.
Category 16: Penalties
CHANGES ANY TIME CHARGE EUR 100.00 FOR REISSUE/REVALIDATION. NOTE - REPRICING CONDITIONS- -------------------- A-BEFORE DEPARTURE- ITINERARY MUST BE RE-PRICED USING CURRENT FARES IN EFFECT ON THE DATE THE TICKET IS REISSUED THE ITINERARY MUST MEET ALL RULE PROVISIONS OF THE NEWLY TICKETED FARE INCLUDING ADVANCE PURCHASE --AP MEANS- TKT MUST BE PURCHASED A MINIMUM NUMBER OF DAYS BEFORE THE FLIGHT DEPARTS - A CHANGE IS A DATE/FLIGHT/ROUTING CHANGE. - REFUND/REISSUE CHARGE ONLY APPLIES FOR ADULT/CHILD AND INFANT OCCUPYING A SEAT. THESE CHARGES WILL NOT APPLY FOR INFANT NOT OCCUPYING A SEAT. HOWEVER IF NONREF INFORMATION IS AVAILABLE ON TICKET THAT MEANS TICKET CANNOT BE REFUNDED. - NEW FARE MAY BE EQUAL OR HIGHER. WHEN THE NEW - ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE COLLECTED AND THE CHANGE FEE WILL BE APPLIED. - CHARGES SHALL NOT BE WAIVED FOR MEDICAL REASON - WHERE THIS FARE IS COMBINED WITH ANOTHER FARE AND ONLY ONE FARE COMPONENT IS CHANGED THE PENALTY CONDITIONS OF THE CHANGED FARE COMPONENT WILL APPLY WHEN MORE THAN ONE FARE COMPONENT IS BEING CHANGED THE HIGHEST PENALTY OF ALL CHANGED FARE COMPONENTS WILL APPLY - FOR DOMESTIC TURKEY SECTORS - WITHOUT CHARGE - - B-AFTER DEPARTURE- - THE ITINERARY MUST BE RE-PRICED USING HISTORICAL FARES IN EFFECT ON THE ORIGINAL TICKETING DATE. THE NEW ITINERARY MUST MEET ALL THE RULE PROVISIONS OF THE NEWLY TICKETED FARES SUCH THAT THE RECALCULATED FARE COULD HAVE BEEN USED FOR THE NEW ITINERARY IF PURCHASED ON THE ORIGINAL TICKET ISSUE DATE - A CHANGE IS A DATE/FLIGHT/ROUTING CHANGE. - CHARGE APPLIES PER TRANSACTION - PER PERSON FOR ADULT CHILD AND INFANT WITH SEAT. INFANTS WITHOUT A SEAT ARE NOT CHARGED THE FEE - NEW FARE MAY BE EQUAL OR HIGHER. WHEN THE NEW - ITINERARY RESULTS IN A HIGHER FARE THE DIFFERENCE WILL BE COLLECTED AND THE CHANGE FEE WILL BE APPLIED. - WHERE THIS FARE IS COMBINED WITH ANOTHER FARE AND ONLY ONE FARE COMPONENT IS CHANGED THE PENALTY CONDITIONS OF THE CHANGED FARE COMPONENT WILL APPLY WHEN MORE THAN ONE FARE COMPONENT IS BEING CHANGED THE HIGHEST PENALTY OF ALL CHANGED FARE COMPONENTS WILL APPLY -- CHARGES SHALL NOT BE WAIVED FOR MEDICAL REASON - - FOR DOMESTIC TURKEY SECTORS - WITHOUT CHARGE - - NOTE- SEQUENTIAL USE OF FLIGHT COUPONS - THIS FARE IS ONLY VALID IF THE FLIGHTS ARE TAKEN IN THE BOOKED SEQUENCE. OTHERWISE THE FARE WILL BE RECALCULATED BASED ON THE ACTUAL FLIGHT ROUTING. -- ANY TIME- -- REVALIDATION/REBOOKING/REROUTING MUST BE FINALIZED BEFORE DEPARTURE OF THE ORIGINAL FLIGHT BEING CHANGED PROVIDED ALL CONDITIONS EXCEPT ADVANCE PURCHASE ARE COMPLIED WITH. CHARGE EUR 200.00 FOR NO-SHOW. NOTE - -- REISSUE/REBOOKING- -- RESERVATION NEEDS TO CANCELLED AND TICKET NEEDS TO REISSUED BEFORE THE ORIGINAL FLIGHT OTHERWISE IS ACCEPTED AS NO SHOW -- CHARGES SHALL NOT BE WAIVED FOR MEDICAL REASON - -- WHEN THE CHANGE REQUEST IS MADE IN THE EVENT OF N NO SHOW REISSUE AND NO SHOW CHARGES MUST BE C COLLECTED TOGETHER -- CANCELLATIONS TICKET IS NON-REFUNDABLE IN CASE OF NO-SHOW. NOTE - -- REFUND- -- FOR ANY REFUND REQUESTS AFTER SCHEDULED FLIGHT DEPARTURE TIME RESERVATION HISTORY SHOULD BE CHECKED. -- -IF FLIGHT RESERVATION HAS NOT BEEN CANCELLED BEFORE SCHEDULED FLIGHT DEPARTURE TIME FARE RULES APPLY AND AUTOMATED REFUND CAN BE USED. ------- EXAMPLE ------- 05MAR TK1857 IST-MAD REFUND REQUEST - 06MAR CANCELLATION TIME - 06MAR ------- -FARE RULES APPLY AND AUTOMATED REFUND- -------------------------------------------------- -IF FLIGHT RESERVATION HAS BEEN CANCELLED BEFORE SCHEDULED FLIGHT DEPARTURE TIME THEN NO SHOW PENALTY SHOULD NOT BE CHARGED AND THUS THE TICKET SHOULD BE REFUNDED MANUALLY. ------- EXAMPLE ------- 05MAR TK1857 IST-MAD REFUND REQUEST - 06MAR CANCELLATION TIME - 04MAR ------- -NO SHOW PENALTY SHOULD NOT BE CHARGED AND REFUND MANUALLY- -------------------------------------------------- -IF FLIGHT RESERVATION HAS BEEN CANCELLED BEFORE SCHEDULED FLIGHT DEPARTURE TIME AND REFUND REQUEST HAS BEEN MADE BEFORE SCHEDULED FLIGHT THEN NO SHOW CHARGE IS NOT APPLICABLE AND TICKET CAN BE REFUND AUTOMATICALLY ------- EXAMPLE ------- 05MAR TK1857 IST-MAD REFUND REQUEST - 04MAR CANCELLATION TIME - 04MAR ------- -NO SHOW PENALTY CANNOT BE APPLICABLE AND REFUND AUTOMATICALLY- -------------------------------------------------- -- NOT PERMITTED EVEN FOR MEDICAL REASON FOR NON REFUNDABLE TICKETS THE -YR- SURCHARGE WILL NOT BE REFUNDED. BEFORE DEPARTURE CHARGE EUR 200.00 FOR CANCEL/REFUND. NOTE - - WHEN COMBINING FARES THE MOST RESTRICTIVE CANCELLATION CONDITIONS APPLY FOR THE ENTIRE PRICING UNIT. - AFTER DEPARTURE CANCELLATIONS PERMITTED FOR CANCEL/REFUND. NOTE - FOR CANCELLATIONS AFTER DEPARTURE THE REFUND GIVEN WILL BE THE DIFFERENCE BETWEEN THE FARE PAID AND THE APPLICAPLE FARE FOR THE JOURNEY FLOWN. APPLICABLE FARE FOR THE JOURNEY FLOWN IS THE ONE THAT SET AT THE SAME RBD WITH THE ORIGINAL FARE PAID. IF NO FARE EXISTS FOR THE FLOWN JOURNEY ON THE SAME RBD WITH THE ORGINALFARE ANY FARE SET ON A HIGHER RBD WILL BE ACCEPTED. -- - WHEN COMBINING FARES THE MOST RESTRICTIVE CANCELLATION CONDITIONS APPLY FOR THE ENTIRE PRICING UNIT. -
Category 17: HIP exceptions
AREA 2/AREA 3 ARE EXCLUDED FROM THE HIGHER INTERMEDIATE POINT RULE. NOTE - DMC SHALL NOT APPLY
Category 18: Endorsements
THE ORIGINAL AND THE REISSUED TICKET MUST BE ANNOTATED - NONEND/TK ONLY - IN THE ENDORSEMENT BOX.
Category 19: Discounts
ACCOMPANIED CHILD 2-11 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT OR - UNACCOMPANIED CHILD 8-11 - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH OR - INFANT UNDER 2 WITH A SEAT - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS CH. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT OR - INFANT UNDER 2 WITHOUT A SEAT - CHARGE 100 PERCENT OF THE FARE. TICKETING CODE - BASE FARE CODE PLUS IN. MUST BE ACCOMPANIED ON ALL FLIGHTS IN SAME COMPARTMENT BY ADULT.
Category 22: Other Discounts
NOTE - -- DISABLED PASSENGER -PSGR TYPE CODE IS -DIS- DISCOUNT ONLY VALID FOR SB ID S WITH G- AG- H-BL INDICATORS- -- MAY BE ELIGIBLE FOR DISCOUNTS ------ TURKISH VETERAN DISCOUNT - CHARGE 60 PERCENT OF THE FARE.BASE FARE CODE PLUS MG. AUTOMATIC PRICING IS NOT AVAILIBLE FOR VETERAN DISCOUNT --------CONTACT CARRIER FOR DETAILS--------------- -------------------------------------------------- ------------------------------------------------- ALL DISCOUNTS APPLIED MAY REQUIRE BACK DATED DOCUMENTATIONS THEREFORE ALL NECESSARY DOCUMENTS SHOULD BE PRESENT AT THE TIME OF ISSUANCE OF THE DISCOUNT. REMEMBER TO KEEP THOSE DOCUMENTS SINCE THEY MAY BE REQUIRED FROM TIME TO TIME FOR AUDIT PURPOSES. UNLESS OTHERWISE SPECIFIED DISCOUNT DOCUMENTS MUST BE KEPT FOR TWO YEARS --
Category 23: Miscellaneous Fare Tags
THIS FARE MUST NOT BE USED AS THE HIGH OR THE LOW FARE WHEN CALCULATING A DIFFERENTIAL. THIS FARE MUST NOT BE USED AS THE THROUGH FARE WHEN PRICING A FARE COMPONENT WITH A DIFFERENTIAL.
Category 31: Voluntary changes
IN THE EVENT OF CHANGES TO TICKETED FLIGHTS ANYTIME CHANGES EXCEPT RBD NOT PERMITTED TO THE FARE COMPONENT- CHARGE HIGHEST FEE OF ALL CHANGED FARE COMPONENTS.
Category 33: Voluntary cancellations
REFER TO PENALTIES CATEGORY 16
Category 50: Application
BUSINESS CLASS FARES APPLICATION AREA THESE FARES APPLY BETWEEN EUROPE AND AREA 3. CLASS OF SERVICE THESE FARES APPLY FOR BUSINESS CLASS SERVICE. TYPES OF TRANSPORTATION THIS RULE GOVERNS ONE-WAY AND ROUND-TRIP FARES. FARES GOVERNED BY THIS RULE CAN BE USED TO CREATE ONE-WAY/ROUND-TRIP/OPEN-JAW JOURNEYS. OTHER CONDITIONS PASSENGER EXPENSES NOT PERMITTED --------------------------------------- MILES ACCRUAL IS SUBJECT TO THE OPERATING AIRLINE - PLEASE NOTE THAT THE BOOKING CLASS SHOWN ON YOUR TICKET MAY DIFFER FROM THE BOOKING CLASS RELEVANT FOR THE MILEAGE ACCRUAL -----------------------------------------
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Old Feb 24, 20, 11:25 am
  #12  
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Originally Posted by ISTFlyer View Post
Unfortunately, that's sad.



Just to clarify, are you flying to ZRH and then to Italy by other means or a separate ticket, or is it a different ticket than the one at the first post.
If things stay serious, they may waive change/cancellation fees for Italy flights but they won't be the first airline to do it, after other airlines. From the China case, we could observe that TK was one of the last airlines to cancel flights after crew assigned to China flights getting fake medical reports and not finding crew to go there.

For Switzerland, good luck. Probably not unless things go serious in Switzerland.

I'm flying SIN IST BLQ, so direct into Italy; returning from ZRH

Honestly I think the situation is going to get worse in Italy, just based on how rapid the spread has been the past 2 days.
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Old Feb 24, 20, 12:48 pm
  #13  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Posts: 4,811
Just an update that some people asked at Twitter to TK_HelpDesk about Italy flights and TK hasn't replied to any of the related posts.
Even not a "fill out a feedback" form reply.
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Old Feb 25, 20, 9:57 pm
  #14  
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Yeah I think I'm out of luck with this one

TK hasn't even issued a waiver for ICN where in South Korea there are already 1100 cases to date.
And other countries are baring visitors with recent travel history to South Korea.
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Old Feb 26, 20, 8:05 am
  #15  
 
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Just an update to your case lsed ;

The Turkish minister of transportation Mr. Turhan, has announced that they are not planning to cancel flights to Italy at this point and they are in touch with them for information exchange.

Only in Turkish:
https://www.airporthaber.com/havacil...ciklamasi.html
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