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EP Limitless Internet turned into 400MB. Is this new?

EP Limitless Internet turned into 400MB. Is this new?

Old Jan 22, 20, 12:12 pm
  #1  
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Join Date: Apr 2000
Location: IST, TR
Programs: TK*G EP
Posts: 448
EP Limitless Internet turned into 400MB. Is this new?

I am EP and fly regularly to the US or other long haul destinations. Every month. Sometimes two times a month.

I've always used my free wifi in economy without any problems. This time, on Jan 20th flight on IST-LAX, I couldn't log on after some hours. It prompted "you reached your session limit". One crew member said there was a problem with Elite/Elite+ users using internet. She took my name and TK number.

Today I received this email saying they are sorry etc. But this part is interesting.

"Ustelik Elite Plus bir Łyemiz olarak, Economy Classíta seyahat etseniz dahi, sunduğumuz internet hizmetinden kotalı ( 400 MB ) olarak faydalanma imk‚nına sahipsiniz."

While you are flying on Economy as EP, you can use internet with a limit of 400MB.

i dont think I've used that much to reach and over the limit but I didn't even know that there was a limit anyway. Interesting.
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rozy is offline  
Old Jan 22, 20, 12:41 pm
  #2  
 
Join Date: Dec 2018
Posts: 286
Originally Posted by rozy View Post
I am EP and fly regularly to the US or other long haul destinations. Every month. Sometimes two times a month.

I've always used my free wifi in economy without any problems. This time, on Jan 20th flight on IST-LAX, I couldn't log on after some hours. It prompted "you reached your session limit". One crew member said there was a problem with Elite/Elite+ users using internet. She took my name and TK number.

Today I received this email saying they are sorry etc. But this part is interesting.

"Ustelik Elite Plus bir Łyemiz olarak, Economy Classíta seyahat etseniz dahi, sunduğumuz internet hizmetinden kotalı ( 400 MB ) olarak faydalanma imk‚nına sahipsiniz."

While you are flying on Economy as EP, you can use internet with a limit of 400MB.

i dont think I've used that much to reach and over the limit but I didn't even know that there was a limit anyway. Interesting.
On Jan 20, the Internet in Turkey (TTNET) crashed, and thatís probably why you couldnít connect to the Internet. I couldnít either when I was flying IST-IAD in the 20th until 6 pm Turkish time.

I have seen the limit as well. It was 400 mb for E+ and 1 gb for business class.
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max_kolesne is offline  
Old Jan 22, 20, 12:51 pm
  #3  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK M&S Elite Plus, QRPC Platinum, BAEC Silver, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
Posts: 4,708
Interesting; I haven't seen the limit before; nice to know. Thank you rozy
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Old Jan 22, 20, 1:38 pm
  #4  
 
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,053
This is news to me. Maybe I never went over the limit, not like the connection really works for anything but basic things.

Get in touch if you need anything around LAX, rozy !
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Old Jan 22, 20, 1:52 pm
  #5  
 
Join Date: Dec 2018
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Originally Posted by gr8pirate View Post
This is news to me. Maybe I never went over the limit, not like the connection really works for anything but basic things.

Get in touch if you need anything around LAX, rozy !
As soon as you connect to the Internet, you would see the limit shown. So, you donít have to go over the limit to see that there is a limit now. I think thatís new as January 6 was the first time I saw it. Maybe started in 2020?
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Old Jan 22, 20, 6:18 pm
  #6  
 
Join Date: Nov 2018
Location: Stuttgart
Programs: TK E+
Posts: 11
Nice to know.

I encountered the same session limit problem on 09.01 as EP in biz, and the same I didn't think I reached that much as 1gb. In a few days I will have my return trip and check if I can get a screenshot of the data usage limit.
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Old Jan 23, 20, 12:55 am
  #7  
 
Join Date: Jun 2013
Location: BOM/DEL/GAU
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Originally Posted by max_kolesne View Post
On Jan 20, the Internet in Turkey (TTNET) crashed, and thatís probably why you couldnít connect to the Internet. I couldnít either when I was flying IST-IAD in the 20th until 6 pm Turkish time.

I have seen the limit as well. It was 400 mb for E+ and 1 gb for business class.
This is interesting! Never knew that the limit existed, though, I guess I was always under the 1 gb mark. Question: do you know if 1 gb is for all business class or only for Elite / ELPL in business?
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Old Jan 23, 20, 3:07 am
  #8  
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I'm going to ruin my geek credentials here ...

..but do the 400mb/1gb limits cover sporadic Whatsapp messaging and email access over ten hours or so?
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Old Jan 23, 20, 3:41 am
  #9  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
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Originally Posted by IAN-UK View Post
I'm going to ruin my geek credentials here ...

..but do the 400mb/1gb limits cover sporadic Whatsapp messaging and email access over ten hours or so?
It's more than enough
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starflyergold is offline  
Old Jan 23, 20, 5:55 am
  #10  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK M&S Elite Plus, QRPC Platinum, BAEC Silver, PC Bolbol, All Silv, HH Blue, Bonvoy, BW Rewards
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Originally Posted by IAN-UK View Post
I'm going to ruin my geek credentials here ...

..but do the 400mb/1gb limits cover sporadic Whatsapp messaging and email access over ten hours or so?
As starflyergold mentioned, it's high enough for WhatsApp messaging; however, you might exceed the limit if you constantly use Instagram, Snapchat, Facebook as they all download high-quality photos.

Also, listening to music via Spotify, Fizy, Pandora, etc... ( excluding downloaded music ) or downloading movies or TV shows will exceed the limit.
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Old Jan 23, 20, 8:52 am
  #11  
 
Join Date: Oct 2012
Location: UK
Programs: M&S Elite+
Posts: 249
One of the questions that came up on the x2/x3 miles promotion at the end of last year was about the data limit for EP. The correct answer then was Unlimited. So this limit must be new this year,
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Old Jan 28, 20, 7:47 am
  #12  
 
Join Date: Nov 2018
Location: Stuttgart
Programs: TK E+
Posts: 11
Just confirmed the 1GB for C class.

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