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Old Aug 12, 2019, 6:20 am
  #1  
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Duplicated transaction

Hello there,

Today I received a strange notification for crediting a flight to my MS account.
The thing is that this flight was already credited some 5 days ago.
Anybody had these kind of duplicated transactions and when or if they will be corrected?

Thanks
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Old Aug 12, 2019, 6:47 am
  #2  
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Originally Posted by flymexico2010
Hello there,

Today I received a strange notification for crediting a flight to my MS account.
The thing is that this flight was already credited some 5 days ago.
Anybody had these kind of duplicated transactions and when or if they will be corrected?

Thanks
The TK mobile application would show the same transaction two times. One for status miles and one for bonus miles.
However, if you have twice bonus miles and twice status miles then you need to earn, take advantage of them as probably TK IT won't be able to figure out what's going on.
By the way, e-mail notifications may arrive later than the miles have been credited but they usually arrive at the time they have credited the miles.
ISTFlyer is online now  
Old Aug 12, 2019, 7:17 am
  #3  
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Join Date: Mar 2010
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Actually, I can see everything posted in my account twice.It even helps me to qualify as elite,but I am worried about some correction that could happen in future and screew everything more

Therefore would be interesting to see if there are other cases like this and what happens after that...
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Old Aug 12, 2019, 10:13 am
  #4  
 
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If IT mistakes were to happen in my favor, I’d keep it nice and quiet, not posting in public forums.
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Old Aug 12, 2019, 2:19 pm
  #5  
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Originally Posted by ISTFlyer
The TK mobile application would show the same transaction two times. One for status miles and one for bonus miles.
Is this your issue?
Status miles are not redeemable and only count for status, while on the other hand, bonus miles are redeemable and doesn't count for status.
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Old Aug 12, 2019, 3:10 pm
  #6  
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Join Date: Mar 2010
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Well definitely mistakes in favor are not to be questioned. But if after some time you get discounted even for the miles that were legit than it will hurt more But there is nothing I can do about it, just thought that maybe there was a general error and many had the exact same issue happening.
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Old Aug 13, 2019, 2:05 pm
  #7  
 
Join Date: Feb 2014
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Originally Posted by flymexico2010
Well definitely mistakes in favor are not to be questioned. But if after some time you get discounted even for the miles that were legit than it will hurt more But there is nothing I can do about it, just thought that maybe there was a general error and many had the exact same issue happening.
I thought I had the same 'issue' but it just shows two seperate transactions like ISTFlyer said.
Granite64 is offline  
Old Aug 13, 2019, 4:11 pm
  #8  
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Separated line for status and bonus miles is normal.
However I have 8 llines for the same 2 flights on the same day
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Old Aug 14, 2019, 6:55 am
  #9  
 
Join Date: Feb 2014
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Originally Posted by flymexico2010
Separated line for status and bonus miles is normal.
However I have 8 llines for the same 2 flights on the same day
But did they credit you the the miles 8 times?
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Old Aug 14, 2019, 12:40 pm
  #10  
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Well only 2 time for 2 flighs, because the other lines are bonus miles
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Old Aug 14, 2019, 3:54 pm
  #11  
 
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I have the same thing on one flight, on my account and on my partner's account. It was a lot of status miles, so I'm quiet...
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