Booking.com Miles not Posting

Old Jul 2, 19, 12:51 pm
  #1  
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Join Date: Sep 2004
Location: YVR
Programs: TK Elite Plus, IC Plat Ambassador, HH Diamond
Posts: 656
Booking.com Miles not Posting

Has anyone received TK miles for hotel reservations made through booking.com? I had a stay 6 weeks ago booked through the link from TK M&S and miles are not posting - Booking.com is useless as they claim they do not give miles and the booking.com rep and his supervisor are clueless about the partnership with TK. Even the PDF copy of my reservation confirmation from booking.com shows the 864 miles I would get plus my M&S #. The best they could do was say contact TK - but TK's website says to contact booking.com.
corned likes this.
tobegold is offline  
Old Jul 2, 19, 9:41 pm
  #2  
 
Join Date: May 2018
Programs: TK Elite
Posts: 43
I have the same issue as well. Bookings from March still not posting.
monopod is offline  
Old Jul 3, 19, 4:32 am
  #3  
 
Join Date: Dec 2009
Location: IE / PL
Programs: TK*G (E+)
Posts: 102
Last time, about year ago, I was waiting for those miles over 6 months. But finally posted.
dromack is offline  
Old Jul 4, 19, 12:52 am
  #4  
 
Join Date: Oct 2014
Location: TMP
Programs: TK Elite Plus
Posts: 76
Same issue here. Four hotel stays since April. No miles accrued.
On the TK website, the only partner companies under the "CLAIM MISSING MILES" section are airlines and banks.
aufmatt is offline  
Old Jul 4, 19, 11:49 pm
  #5  
 
Join Date: Aug 2018
Posts: 19
Originally Posted by dromack View Post
Last time, about year ago, I was waiting for those miles over 6 months. But finally posted.
As user Dromack also mentioned, it takes about 6-7 months. I always use booking.com with TK and it has never credited earlier than 6 months.
ktosayev is offline  
Old Jul 6, 19, 4:25 am
  #6  
 
Join Date: Oct 2014
Location: TMP
Programs: TK Elite Plus
Posts: 76
Update: Booking.com miles from 14 April had been added this morning. So less than 4 months!
aufmatt is offline  
Old Jul 7, 19, 1:33 pm
  #7  
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A booking.com rep got back to me and confirmed that my miles had been transferred to M&S, but the miles still do not show in my account, sounds like the hold-up is with M&S. The few times that I have earned miles through Agoda my miles posted within 30 days. Unfortunately, booking.com was the only website that listed the Yotel at IST when I booked.
tobegold is offline  
Old Jul 8, 19, 12:14 am
  #8  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Originally Posted by tobegold View Post
A booking.com rep got back to me and confirmed that my miles had been transferred to M&S, but the miles still do not show in my account, sounds like the hold-up is with M&S. The few times that I have earned miles through Agoda my miles posted within 30 days. Unfortunately, booking.com was the only website that listed the Yotel at IST when I booked.
How could Booking.com list YOTEL at Istanbul Airport and how could you make a reservation via Booking.com? AFAIK, Booking.com doesn't have the authorization and the license to work with hotels in Turkey.
ISTFlyer is offline  
Old Jul 11, 19, 12:28 am
  #9  
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Originally Posted by ISTFlyer View Post
How could Booking.com list YOTEL at Istanbul Airport and how could you make a reservation via Booking.com? AFAIK, Booking.com doesn't have the authorization and the license to work with hotels in Turkey.
Go to the booking.com website and search for hotels in Istanbul or many other cities in Turkey, you will see many properties in Turkey.
tobegold is offline  
Old Jul 11, 19, 2:49 pm
  #10  
 
Join Date: Nov 2018
Location: Istanbul, Turkey
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Originally Posted by tobegold View Post


Go to the booking.com website and search for hotels in Istanbul or many other cities in Turkey, you will see many properties in Turkey.
Just realized that properties in booked via booking.com in Turkey could only be booked somewhere outside of Turkey ( in terms of IP address ).
Booking.com is not allowed to sell hotel rooms in Turkey for those who reside in Turkey.

In Turkey, properties in the country do not show up.
vedatmahir likes this.
ISTFlyer is offline  
Old Jul 11, 19, 9:04 pm
  #11  
 
Join Date: Nov 2013
Programs: CX,A3, TK, AZ
Posts: 121
I've had same issues. Booking done 6 months ago and miles not credited. Bit disappointed.
fedeflyer is offline  
Old Aug 6, 19, 1:59 am
  #12  
 
Join Date: Mar 2011
Location: SZG
Programs: BA Silver, Turkish Airlines M&S
Posts: 13
I always use booking.com in conjunction with M&S and the miles have always posted to my account albeit after a few months wait.
However make sure to quote your TK membership number with the prefix TK e.g. TK1234567 - otherwise the miles won't be posted.

Regards.
Michael
aua067 is offline  
Old Sep 7, 19, 9:31 pm
  #13  
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Join Date: Sep 2004
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Miles posted sometime in last 3 - 4 weeks so it took at least 3 months to post. Booking.com transferred the miles to TK long before this. Lesson learned - use Agoda over Booking.com whenever possible for much quicker posting times (in this case only Booking.com listed the hotel).
tobegold is offline  
Old Sep 9, 19, 4:03 am
  #14  
 
Join Date: Aug 2011
Location: Sydney, Australia and Stockholm, Sweden
Programs: TK Gold
Posts: 609
I've made quite a few bookings and they seem to come through about 2 to 3 months after the stay. Right now (9 Sep) a stay on late June has been credited, but a stay on 13 Jul hasn't.
sydunipete is offline  

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