Flew Thai but not getting miles on TK
Mar 31, 2019, 12:09 am
#1
Original Poster
Join Date: Dec 2017
Programs: Miles & Smiles
Posts: 31
Flew Thai but not getting miles on TK
I flew Thai airlines (Star Alliance) from BOM to BKK to PVG. When i tried adding the leg to my Turkish account the helpdesk lady replied over phone saying that this ticket is not eligible for miles.
Two questions:
(a) Is there a way to check during booking whether a certain ticket's fare booking class is eligible for miles on Miles and Smiles?
(b) My e ticket does not show the booking class. The boarding pass also does not. Is there a way to find my booking class?
Two questions:
(a) Is there a way to check during booking whether a certain ticket's fare booking class is eligible for miles on Miles and Smiles?
(b) My e ticket does not show the booking class. The boarding pass also does not. Is there a way to find my booking class?
Mar 31, 2019, 12:26 am
#3
Original Poster
Join Date: Dec 2017
Programs: Miles & Smiles
Posts: 31
Also, I tried adding the flight manually on the Miles and Smiles "missing miles" page but it gives me a "technical error". But that says nothing, because from past experience it mostly always gives an error for flights flown on Air India (star alliance) as well.
Mar 31, 2019, 2:05 am
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
https://www.turkishairlines.com/en-i...ays/index.html
Thai has lots of booking classes that don't earn miles with Turkish. I suspect you booked a cheap economy fare that doesn't earn miles.
Thai has lots of booking classes that don't earn miles with Turkish. I suspect you booked a cheap economy fare that doesn't earn miles.
Mar 31, 2019, 11:06 pm
#5
Original Poster
Join Date: Dec 2017
Programs: Miles & Smiles
Posts: 31
https://www.turkishairlines.com/en-i...ays/index.html
Thai has lots of booking classes that don't earn miles with Turkish. I suspect you booked a cheap economy fare that doesn't earn miles.
Thai has lots of booking classes that don't earn miles with Turkish. I suspect you booked a cheap economy fare that doesn't earn miles.
Apr 1, 2019, 12:37 am
#6
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
The BP usually doesn’t include the class but the eTicket does. Where did you buy the ticket from? If directly from TG, it is surely there.
Apr 1, 2019, 2:49 am
#7
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,041
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Apr 1, 2019, 2:53 am
#8
Original Poster
Join Date: Dec 2017
Programs: Miles & Smiles
Posts: 31
Apr 1, 2019, 4:39 am
#9
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869