Tried doing online check in but no flight found?
Jan 25, 2019, 11:22 pm
#1
Original Poster
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,116
Tried doing online check in but no flight found?
I'm flying tomorrow from SFO-IST. When I was doing online check in, there was a message at the top right stating "no flight found". I could see all my other information, name, flight and even entered my KNT number. It would however, not allow me to check the box that states the traveler traveling. Any ideas why?
Jan 26, 2019, 12:31 am
#3
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,403
Have you checked flight status to verify that the flight is operating tomorrow with no schedule change?
Double check that your ticket and reservation are for the flight and date and that the information matches. Can you find your reservation on something like manage my booking? Try finding the ticket on the Saudia airlines website; this works surprisingly often.
Where/how did you buy the ticket? Are there other flights on the ticket, past or present/future, and are there any problems with them?
Double check that your ticket and reservation are for the flight and date and that the information matches. Can you find your reservation on something like manage my booking? Try finding the ticket on the Saudia airlines website; this works surprisingly often.
Where/how did you buy the ticket? Are there other flights on the ticket, past or present/future, and are there any problems with them?
Jan 26, 2019, 9:35 am
#5
Original Poster
Join Date: Jan 2009
Location: San Francisco
Programs: UA 1K/AS 100K …Bonvoy Titanium..Hertz Presidents Club
Posts: 1,116
Update: Tried again this morning and still having issues. Called TK and they said they were having technical issues. Just as I was ready to hang up, the agent said the system "cleared" and should be able to check in.
Sure enough, went online and it allowed me to finish the check in. I had purchased this ticket through the TK website so I had no concern about its authenticity. Only 2 seats open in J and 5K, bulkhead, was open but it would not allow me to select it and was getting a message it was reserved only with people with children.
Thanks everyone for you input.
Sure enough, went online and it allowed me to finish the check in. I had purchased this ticket through the TK website so I had no concern about its authenticity. Only 2 seats open in J and 5K, bulkhead, was open but it would not allow me to select it and was getting a message it was reserved only with people with children.
Thanks everyone for you input.