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Award ticket only for membership owner??

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Award ticket only for membership owner??

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Old Jan 16, 2019, 4:35 am
  #1  
Original Poster
 
Join Date: Nov 2018
Programs: TK*G
Posts: 172
Award ticket only for membership owner??
Trying to book award BLQ-IST-NAV for 2 people.
The message when i start the search is:
You can issue the first ticket only to your name in order to verify your membership. Subsequently, you can issue award tickets for other persons as well.
What does it mean? I can only buy the second ticket after i have bought the first for me? So i understand i can't use the miles in the account of my father for buying 2 tickets for me and my girlfriend, right?
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Old Feb 11, 2019, 1:47 pm
  #2  
 
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,866
you absolutely can book it for people other than yourself, even booking completely without yourself as part of PNR
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Old Feb 12, 2019, 2:22 am
  #3  
 
Join Date: Nov 2017
Location: DXB
Programs: TK Elite Plus
Posts: 413
As @deniah says, this should not be an issue. I have booked award tickets for others before, without me being on the ticket.
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Old Feb 12, 2019, 5:05 am
  #4  
 
Join Date: May 2016
Programs: Oneworld Sapphire (QR Gold), SkyTeam Elite Plus (ITA Volare)
Posts: 100
Originally Posted by Goaguy
As @deniah says, this should not be an issue. I have booked award tickets for others before, without me being on the ticket.
Did you do this after TK updated its website last year?

Thing is, I am also getting this error message...
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Old Feb 12, 2019, 5:26 am
  #5  
 
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
I can confirm that I have made redemptions in the past, just for the pax traveling, without my needing me to be on the PNR / ticket.
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Old Feb 12, 2019, 8:13 am
  #6  
 
Join Date: Jul 2008
Location: K+K
Programs: *G
Posts: 4,866
Originally Posted by pineapple_juice
Did you do this after TK updated its website last year?

Thing is, I am also getting this error message...
where are you seeing that message?

you need to be logged on to run an award search, for sure. but nowhere during the search process does it require the name of pax. only at the actual booking step.

also try using the mobile app. ive just done this a few days ago
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Old Feb 12, 2019, 8:20 am
  #7  
Original Poster
 
Join Date: Nov 2018
Programs: TK*G
Posts: 172
Yes, January, 16th. But only for web version. The app doesn't show that message
Now seems the web version is working well
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Old Feb 13, 2019, 12:06 am
  #8  
 
Join Date: Nov 2017
Location: DXB
Programs: TK Elite Plus
Posts: 413
Originally Posted by pineapple_juice
Did you do this after TK updated its website last year?

Thing is, I am also getting this error message...
This is quite a while ago, before the updated website.
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Old Mar 10, 2020, 11:47 am
  #9  
 
Join Date: Aug 2018
Location: Chicago
Posts: 318
Did anyone confirm the reason for this error, or if there is a work around? I am trying to book a flight for two people, but am receiving this error too.
Traveler56789 is offline  
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Old Mar 10, 2020, 4:25 pm
  #10  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by Traveler56789
Did anyone confirm the reason for this error, or if there is a work around? I am trying to book a flight for two people, but am receiving this error too.
A sales office could issue *A awards without having that issue.
From the website, you could only issue *A awards for yourself.
ISTFlyer is offline  
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Old Mar 12, 2020, 8:06 am
  #11  
 
Join Date: May 2007
Location: Singapore
Programs: A3 Gold, SQ Gold, AT Gold, Accor Silver, HHonors Diamond, I Prefer Elite, DISCOVERY Titanium
Posts: 472
Originally Posted by Traveler56789
Did anyone confirm the reason for this error, or if there is a work around? I am trying to book a flight for two people, but am receiving this error too.
Is this your first redemption?
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Old Mar 12, 2020, 2:44 pm
  #12  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by yauee
Is this your first redemption?
This issue is not related to if the member is doing his first redemption or not.
It's for everyone.
ISTFlyer is offline  
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Old Mar 13, 2020, 3:58 am
  #13  
 
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Originally Posted by ISTFlyer
From the website, you could only issue *A awards for yourself.
Is this a new development? About a year ago I was able to book an award ticket for a family member using my miles, online, without my need to travel on the same reservation.
AvidFlyer1990 is offline  
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Old Mar 13, 2020, 4:01 am
  #14  
FlyerTalk Evangelist
 
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Originally Posted by AvidFlyer1990
Is this a new development? About a year ago I was able to book an award ticket for a family member using my miles, online, without my need to travel on the same reservation.
You could book TK awards for other people without any issues. Even right now
We are speaking about *A awards ( involving an airline other than TK ).
ISTFlyer is offline  
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Old Mar 13, 2020, 6:06 am
  #15  
 
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Originally Posted by ISTFlyer
You could book TK awards for other people without any issues. Even right now
We are speaking about *A awards ( involving an airline other than TK ).
Understood. Thank you! Guess I missed the part about it being *A awards and thought of it as all awards incl. TK.
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