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-   -   something wrong with mileage in fare rules? (https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1949533-something-wrong-mileage-fare-rules.html)

tartempion Jan 6, 2019 3:36 pm

something wrong with mileage in fare rules?
 
Last year I booked two tickets BKK-IST-BRU business promotion booking code J and earned 8102 status miles each way as stated on the ticket.
I am using TK website to check 2019 booking, no promotion right now but normal fares business semi flexible or business flexible show 6002 status miles each way!!!!

gr8pirate Jan 6, 2019 9:56 pm


Originally Posted by tartempion (Post 30619282)
Last year I booked two tickets BKK-IST-BRU business promotion booking code J and earned 8102 status miles each way as stated on the ticket.
I am using TK website to check 2019 booking, no promotion right now but normal fares business semi flexible or business flexible show 6002 status miles each way!!!!

The website (which works as a whole, but fine details like that are buggy as hell) doesn’t reflect the 35% bonus you must have received as a classic card holder. The mileage of round about 6000 miles is correct for BKK-IST-BRU, you received 35% extra last year.

https://www.turkishairlines.com/en-e...nes/index.html

tartempion Jan 7, 2019 12:51 am

OK, thanks for that mileage table showing 135% for J booking code and 160% if I would be able to book some more J tickets.
But I am sure the website showed correct miles inquiring fare rule before I purchased tickets (also booked E and Q class ticket which showed correct miles before and after booking and flying).
Thus website info is no longer correct, will buy tickets when I see next promotion....

Checking my third trip where I moved up to Classic Plus ticket shows correct miles for J code 135% although I got 160% because I purchased the ticket before having status.

Thus now website is only showing 100% for a business class ticket....

craigthemif Jan 7, 2019 3:02 am

In my experience the TK website has never shown the 160% Elite earning rate, just the standard 135%. I rather prefer seeing 100%, so that I can do my own calculations, instead of reversing out the extra 35% to add my 60% E+ bonus...

tartempion Jan 12, 2019 11:51 pm

Even better today: no sight of any miles when booking any fare class, now miles versus fare is an important issue to maintain *A gold status. I guess this is an update of TK website....

gr8pirate Jan 13, 2019 11:47 am


Originally Posted by tartempion (Post 30647767)
Even better today: no sight of any miles when booking any fare class, now miles versus fare is an important issue to maintain *A gold status. I guess this is an update of TK website....

link?
revenue based??:eek:

ricardojrsousa Jan 14, 2019 7:03 am


Originally Posted by gr8pirate (Post 30649498)


link?
revenue based??:eek:

I am guessing was another one of their temporary IT glitches. I saw it too (missing miles on booking process) but now shows again (at least for me)

tartempion Jan 14, 2019 12:27 pm

It seems I do not see miles when booking when I log in with my TK Miles&Smiles # at https://www.turkishairlines.com/en-int/flights/booking/

Result after booking try without login show miles Semi Flex gives 100%
:
Economy Semi Flexible Fare rulesREISSUE
With 1.285,00 THB penalty
With 3.855,00 THB penalty - (In the case of a no-show)
REFUND / CANCELLATION With 2.570,00 THB penalty charge
BAGGAGE ALLOWANCE
20 kg
Cabin Baggage : 1 piece X 8 kg

MILES TO BE EARNED FOR MILES&SMILES MEMBERS
6002 Status Miles
0 Bonus Miles

The fare rules of the most restrictive flight are valid for cancellations and refund processes.
The flights on your ticket must be used in sequence. If you do not board any of the flights on your ticket, the remaining flights will be automatically canceled, including your return flights.


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