Official Turkish Airlines Business Class Menu Thread
#3
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
PDB I asked for a G&T which was happily accommodated
had to ask every time for a refill or else the crew would whisk my glass
away.....so annoying.
even requests for water were ignored and required follow up.
not impressed.
#4
Join Date: Aug 2017
Location: New York City
Programs: TK E/*G, Hilton Diamond, Hyatt Explorist, Marriott Platinum
Posts: 151
Was hit or miss for me on the same route in July. On the way to IST refills were usually on point, though I had to ask a few times, however the crew missed me on the amuse bouche (while serving it to my wife seated right next to me) and one other item I'm blanking on now. Return flight from IST, the crew was more solid.
#6
Original Poster
Join Date: Dec 2015
Posts: 189
Was hit or miss for me on the same route in July. On the way to IST refills were usually on point, though I had to ask a few times, however the crew missed me on the amuse bouche (while serving it to my wife seated right next to me) and one other item I'm blanking on now. Return flight from IST, the crew was more solid.
The return flight crew was on point for TK1, but that could be because the business class cabin was pretty empty.
Overall on both flights I found the food to be good, and the service was good. Although they did run out of champagne on TK1. I was also a bit disappointed with the arrival meal options considering the flight is 9.5hrs and we landed late in the afternoon.
This was my second long haul RT with them this year, and I would fly them again if the price was on point which is the reason I booked these tickets in the first place.
Overall, I don't find the crew to be very proactive based on the two RT this year. The cabin manager on TK1 was proactive, but he's only one person.
The lack of proactive services reminds me of the big Asian airlines, but there's not the anticipating what you want in the way Asian airlines tend to do.
As one of the other posters mentioned, they are more likely to take an empty glass rather than offer you more to drink. I think that's an easy spot they could drastically improve customer satisfaction, and a big deficit compared to competitors I've traveled. I don't know if it's cultural, policy, or just poor training.
#7
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
Sorry, I should have been more clear. I was asking what you had from the menu rather than the reason for your trip! Thanks anyway. Hope you enjoyed Oktoberfest. I went about 7 years ago, but don't remember too much
#8
Original Poster
Join Date: Dec 2015
Posts: 189
They seem to do a much better job on the beef appetizer course than the main meal. On the return the beef appetizer was amazing. Nice, rare, and tender.
#9
Join Date: Dec 2012
Location: UK
Programs: BAEC Silver, VS Red, HH Gold, IHG Gold, Marriott Gold, SPG Basic, Alitalia Status Match
Posts: 1,173
Ah, sorry. I had the beef. It was fine. I had beef on the flight out there and it was fine too. Not the best beef I've had on a plane, but not the worst. Definitely edible by any measure.
They seem to do a much better job on the beef appetizer course than the main meal. On the return the beef appetizer was amazing. Nice, rare, and tender.
They seem to do a much better job on the beef appetizer course than the main meal. On the return the beef appetizer was amazing. Nice, rare, and tender.
#11
Join Date: Aug 2016
Location: YOW
Programs: Altitude 75K, LT Marriott Platinum
Posts: 258
Thanks for this post ibmman69, I have heard that TK provides excellent service and as a frequent flier of Air Canada, I wanted to fly a different star alliance carrier. I will fly TK from Frankfurt to Istanbul to Shanghai. I also appreciate everyone advising me in advance that they aren't proactive with the drink refills because that is certainly what I'm expecting .
#12
Join Date: Sep 2017
Programs: TK Elite Plus, AA Exec Platinum, Hyatt Globalist, United 1K
Posts: 311
About the drinks not being proactively offered.. I think it really depends on the crew. Last week I flew IST-ORD, they were offering to refill my drink even before I finished it, and they were very generous about it
#13
Join Date: Dec 2013
Location: Cyprus
Programs: LH SEN, A3*G, TK*G E+, ALL/Accor Plat
Posts: 644
On TK flights from BKK - IST and IST - TXL yesterday, the business class menus were advertising 'dine on demand'. Basically, you get the same menu but can choose when to eat. I did not try the service out but will do in future.
#14
Join Date: Aug 2016
Location: YOW
Programs: Altitude 75K, LT Marriott Platinum
Posts: 258
#15
Join Date: Nov 2012
Location: TXL
Posts: 218
Do you happen to have any photos of the menus?