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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old Oct 5, 2018, 9:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ISTFlyer
Please note that this thread discusses only TK operations from the new airport. There will be no discussion of the politics involved. These can take place in OMNI PR. Anyone interested in general issue surrounding the new airport may find these in the "Europe" forum. The usual FT rules apply.
For a general discussion about the airport, not related to TK, please visit: https://www.flyertalk.com/forum/europe/1955797-istanbul-new-airport-ist-isl-master-thread.html
Lounge questions have now a dedicated thread: https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1963594-tk-istanbul-airport-thread-2-lounges.html
starflyergold
TK forum moderator

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This is the list of all Istanbul Airport threads where you could find more details related to your question if it's discussed in one of the forums below.

TK in Istanbul Airport: Thread #1 - General Discussion ( YOU ARE HERE )
This is the thread that you could ask your questions about the airport related to Turkish Airlines which doesn't have a dedicated thread. For example questions about check-in desks, the Miniport service, fast-track security, care points, etc... could be asked here if they are directly or indirectly related to TK.
TK in Istanbul Airport: Thread #2 - Lounges
This is the thread dedicated for lounges and questions about the TK lounges at Istanbul Airport. Sleeping rooms in the lounge could be discussed in the third thread as it's mainly related to longer connections. Please do refer to the respective threads in the Europe forum for other contract lounges at Istanbul Airport and PriorityPass lounges.
TK in Istanbul Airport: Thread #3 - Stopover Hotel, Touristanbul, Sleeping Rooms
This is the thread for passengers booked a long connection. The thread has a guide that would give basic information about the free city tour, the stopover hotel option for eligible passengers as well as the sleeping rooms in the lounges in Istanbul Airport. For issues onlyrelated hotel suggestions refer to the Europe forum.
TK in Istanbul Airport: Thread #4 - Transferring/Transit at Istanbul Airport
This is the thread were you could ask your questions about any type of transfer at Istanbul Airport. Such as what to do within a xxx hour layover, or facilities at the transfer area directly related to transit issues. Also questions related to transfer security, immigration in single/seperate tickets could be discussed here. As well as what to do in case of misconnections. The transfer hotel where passengers could access by paying: YOTEL has a dedicated thread where you could find here.
TK in Istanbul Airport: Thread #5 - Miles&Smiles Card Pickup at Istanbul Airport
If you want to pickup your Miles&Smiles card in Istanbul Airport, please consult this thread where you would be able to find the locations of the card print points for Miles&Smiles members.

There are also threads not only related to the TK pax but to all passengers traveling from Istanbul Airport. These take place in the Europe forum.

Istanbul Airport Master Thread
For any question related to the airport instead of TK ( facilities, pay-to-use services not related to TK, transportation, rental car services, hotel services, non-TK lounges ) please consult this thread in the Europe forum. Also please discuss, Flightradar24 related ADS-B issues, delays related to the airport here, unless it's a direct TK issue.
PriorityPass Lounges in Istanbul Airport
There is no PriorityPass Lounges at Istanbul Airport at the moment. However, I would update this thread when there is an available lounge for PriorityPass at the airport.

I (ISTFlyer) have removed the FAQ's as they are now all answered in the respective WIKI sections of the respective forums.
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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old May 2, 2019, 2:27 pm
  #751  
 
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Originally Posted by ISTFlyer
The airport fast track is only available for IGA Pass holders and passengers holding Elite status or traveling on Business Class on those airlines that contracts the service.
that's what I thought... thanks!
ISTFlyer likes this.
SFOTraveler1984 is offline  
Old May 2, 2019, 11:59 pm
  #752  
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
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The US' TSA will conduct a security screening of the new airport between 6-8 May.
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Old May 3, 2019, 12:19 pm
  #753  
 
Join Date: Feb 2015
Programs: TK Elite+ HHonors Diamond
Posts: 13
Talking IROP Experience

A friend had an IROP yesterday. He was transferred to Green Park Hotel Pendik (On Asian Side) about 100 Km from Airport. It was a horrendous experience. I wonder how Turkish wants to make the new airport transfer pleasant.
starflyergold likes this.
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Old May 3, 2019, 1:26 pm
  #754  
 
Join Date: Apr 2019
Posts: 11
Originally Posted by SFOTraveler1984

that's what I thought... thanks!
Not sure what a IGA Pass means, but I would assume that it will not work if you are flying into or out of the airport flying with TK business ?
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Old May 3, 2019, 1:28 pm
  #755  
 
Join Date: Oct 2016
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That’s odd, I’ve never gotten a hotel that far away.
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Old May 3, 2019, 4:12 pm
  #756  
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Originally Posted by zing2istanbul
A friend had an IROP yesterday. He was transferred to Green Park Hotel Pendik (On Asian Side) about 100 Km from Airport. It was a horrendous experience. I wonder how Turkish wants to make the new airport transfer pleasant.
An unforgettable experience, traveling to another continent for the hotel service. Thanks for reporting this with the community.

Originally Posted by avrionis
Not sure what a IGA Pass means, but I would assume that it will not work if you are flying into or out of the airport flying with TK business ?
IGA Pass is a paid annual membership for the usage of buggies, fast-track services, lounges and carpark. Similar to TAV Passport in the old airport.
As you have mentioned, TK J pax can't use the IGA Pass fast lane unless they are a member of the IGA program.
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Old May 4, 2019, 3:10 am
  #757  
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Originally Posted by zing2istanbul
A friend had an IROP yesterday. He was transferred to Green Park Hotel Pendik (On Asian Side) about 100 Km from Airport. It was a horrendous experience. I wonder how Turkish wants to make the new airport transfer pleasant.
I see TK have brought their famed IROP attitude with them to the new airport.
gr8pirate and ISTFlyer like this.
starflyergold is offline  
Old May 4, 2019, 12:27 pm
  #758  
 
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Originally Posted by starflyergold
I see TK have brought their famed IROP attitude with them to the new airport.
I already thought bussing J passengers all the way back down to and past Atatürk to the Polat didn’t make much sense, as nice as the place is.
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Old May 4, 2019, 11:04 pm
  #759  
 
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
Originally Posted by ISTFlyer
...
IGA Pass is a paid annual membership for the usage of buggies, fast-track services, lounges and carpark ...
https://www.igapass.com/en
flyerby is offline  
Old May 8, 2019, 7:16 am
  #760  
 
Join Date: Oct 2012
Location: AMS-IST
Posts: 256
Originally Posted by flyerby
is this the only way to use the buggies? thinking of the big new airport and elderly passengers such as my parents...
dutchgirlDH is offline  
Old May 8, 2019, 7:55 am
  #761  
 
Join Date: Feb 2019
Programs: None
Posts: 34
I have a short connection and can't decide if I should try the short point connections or reserve the buggy? Does anyone know if the buggy meets you right at the gate, does it take you through security? Would it take you through the short point connections?
So many unknowns because this is a new airport.
Barb111 is offline  
Old May 8, 2019, 8:58 am
  #762  
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Elderly and infirm can of course request wheelchair assistance.

Last edited by hfly; May 8, 2019 at 8:58 am Reason: Typo
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Old May 8, 2019, 9:13 am
  #763  
 
Join Date: Oct 2012
Location: AMS-IST
Posts: 256
Originally Posted by hfly
Elderly and infirm can of course request wheelchair assistance.
sure but they are not that infirm and that would feel like abusing a system which is meant for those truly disabled.
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Old May 8, 2019, 10:10 am
  #764  
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Then I don't know what to tell you. What do they do when they travel through other large airports that have long walks?
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Old May 8, 2019, 3:49 pm
  #765  
 
Join Date: Oct 2012
Location: AMS-IST
Posts: 256
Originally Posted by hfly
Then I don't know what to tell you. What do they do when they travel through other large airports that have long walks?
that depends. but my question was whether one can use the buggies and I guess the answer then is no.
dutchgirlDH is offline  


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