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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old Oct 5, 2018, 9:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: ISTFlyer
Please note that this thread discusses only TK operations from the new airport. There will be no discussion of the politics involved. These can take place in OMNI PR. Anyone interested in general issue surrounding the new airport may find these in the "Europe" forum. The usual FT rules apply.
For a general discussion about the airport, not related to TK, please visit: https://www.flyertalk.com/forum/europe/1955797-istanbul-new-airport-ist-isl-master-thread.html
Lounge questions have now a dedicated thread: https://www.flyertalk.com/forum/turkish-airlines-miles-smiles/1963594-tk-istanbul-airport-thread-2-lounges.html
starflyergold
TK forum moderator

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This is the list of all Istanbul Airport threads where you could find more details related to your question if it's discussed in one of the forums below.

TK in Istanbul Airport: Thread #1 - General Discussion ( YOU ARE HERE )
This is the thread that you could ask your questions about the airport related to Turkish Airlines which doesn't have a dedicated thread. For example questions about check-in desks, the Miniport service, fast-track security, care points, etc... could be asked here if they are directly or indirectly related to TK.
TK in Istanbul Airport: Thread #2 - Lounges
This is the thread dedicated for lounges and questions about the TK lounges at Istanbul Airport. Sleeping rooms in the lounge could be discussed in the third thread as it's mainly related to longer connections. Please do refer to the respective threads in the Europe forum for other contract lounges at Istanbul Airport and PriorityPass lounges.
TK in Istanbul Airport: Thread #3 - Stopover Hotel, Touristanbul, Sleeping Rooms
This is the thread for passengers booked a long connection. The thread has a guide that would give basic information about the free city tour, the stopover hotel option for eligible passengers as well as the sleeping rooms in the lounges in Istanbul Airport. For issues onlyrelated hotel suggestions refer to the Europe forum.
TK in Istanbul Airport: Thread #4 - Transferring/Transit at Istanbul Airport
This is the thread were you could ask your questions about any type of transfer at Istanbul Airport. Such as what to do within a xxx hour layover, or facilities at the transfer area directly related to transit issues. Also questions related to transfer security, immigration in single/seperate tickets could be discussed here. As well as what to do in case of misconnections. The transfer hotel where passengers could access by paying: YOTEL has a dedicated thread where you could find here.
TK in Istanbul Airport: Thread #5 - Miles&Smiles Card Pickup at Istanbul Airport
If you want to pickup your Miles&Smiles card in Istanbul Airport, please consult this thread where you would be able to find the locations of the card print points for Miles&Smiles members.

There are also threads not only related to the TK pax but to all passengers traveling from Istanbul Airport. These take place in the Europe forum.

Istanbul Airport Master Thread
For any question related to the airport instead of TK ( facilities, pay-to-use services not related to TK, transportation, rental car services, hotel services, non-TK lounges ) please consult this thread in the Europe forum. Also please discuss, Flightradar24 related ADS-B issues, delays related to the airport here, unless it's a direct TK issue.
PriorityPass Lounges in Istanbul Airport
There is no PriorityPass Lounges at Istanbul Airport at the moment. However, I would update this thread when there is an available lounge for PriorityPass at the airport.

I (ISTFlyer) have removed the FAQ's as they are now all answered in the respective WIKI sections of the respective forums.
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TK operations from "Istanbul Airport" aka Istanbul New Airport (ISL/IST)

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Old Mar 19, 2019, 10:54 pm
  #496  
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Originally Posted by mafaky
And what about the business class pax. on other Star Alliance airlines?
If no status and no special agreement with TK, passengers in J class on other *A carriers should be allowed to one of the contract lounges. If they have an agreement with TK ( ex: Aegean, Egyptair ) they would use the Miles&Smiles Lounge unless they have a special agreement for the Business Lounge. Unfortunately *A lounge eligibility only interlines on frequent flyer card status, *A does not require their members to interline lounge privileges based on travel classes.

At Atatürk Airport;

Lufthansa contracts the Primeclass Lounge
LOT contracts the Millennium Lounge
Singapore Airlines, Aegean Airlines and Egyptair has an agreement with Turkish Airlines and they use the Turkish Airlines Lounge. All of these carriers used to contract the Millennium Lounge before 2018.

*LH Business Class passengers with no status are strictly not allowed to use the Turkish Airlines Lounge. However, on the contrary, passengers with status are not handed vouchers for the Primeclass Lounge and asked to use the Turkish Airlines Lounge.

Last edited by ISTFlyer; Mar 20, 2019 at 12:24 pm Reason: Stated in post #509
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Old Mar 20, 2019, 1:53 am
  #497  
 
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What about Durusu hotel? A friend who is traveling more or less with my husband and me has signed up with that hotel, believing that it is an ISL hotel. But there is not indication of that plus their website is only in Turkish. My friend thinks we should join up with him but none of speak Turkish. If we don't spring for the Yotel, what do you suggest? Our flight is at 4 pm. I cannot figure out exactly where everything is even though we have been in Istanbul quite a bit but usually stay at the Conrad and take a cab to IST. Last time, since my nerves were shot on the cab ride to the airport from there, we decided to stay at the Courtyard. If we did that again, would we be closer to the new airport than we would be from the Doubletree Old Town? Is IST on the way from Old Town to ISL? And, will any old shuttles, like the one for Courtyard, still take a person from IST to Courtyard? Will there be airport buses from IST to ISL?

Thanks....
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Old Mar 20, 2019, 2:11 am
  #498  
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Originally Posted by Karen2
What about Durusu hotel? A friend who is traveling more or less with my husband and me has signed up with that hotel, believing that it is an ISL hotel. But there is not indication of that plus their website is only in Turkish. My friend thinks we should join up with him but none of speak Turkish. If we don't spring for the Yotel, what do you suggest? Our flight is at 4 pm. I cannot figure out exactly where everything is even though we have been in Istanbul quite a bit but usually stay at the Conrad and take a cab to IST. Last time, since my nerves were shot on the cab ride to the airport from there, we decided to stay at the Courtyard. If we did that again, would we be closer to the new airport than we would be from the Doubletree Old Town? Is IST on the way from Old Town to ISL? And, will any old shuttles, like the one for Courtyard, still take a person from IST to Courtyard? Will there be airport buses from IST to ISL?

Thanks....
Would you have a long transfer or you are starting your journey from Istanbul? That really depends on the advise I would give you. I won't suggest that you stay at the Old Town or the Taksim area if you want a smoother ride to ISL. If you are OK riding a cab to ISL from the city I would suggest that you stay in the Maslak area, there is a newly refurbished Hilton over there where prices are reasonable. I've suggested this hotel because you have HH Gold. A taxi would dure 35-40 minutes ( maybe less ) if you leave at 13:30 for a 16:00 flight. If you don't want to pay taxis I would suggest the Movenpick Hotel in 4.Levent where Havaist shuttles to ISL depart from the opposite side of the road. The bus journey takes around 35-40 minutes but the bus could arrive 5-10 minutes late because of the congestion in the previous stops at its route. Btw, I don't find any of the Bonvoy hotels reasonable for traveling to ISL efficiently as they are all situated in an area that congestion could occur at any time. To travel from Courtyard at the old airport to the new airport, you need to pass the Basın Ekpres way which could be congested anytime during the day and if you decide to stay in Conrad in Beşiktaş, you need to pass the traffic jam for both of the bridges. I'm not talking about Maçka area hotels ( W, St. Regis ) where you could be stuck for 10 minutes only for a valet parking queue at the area.

Durusu area is middle of nowhere and you might have difficulties finding a taxi from there to the airport. Mostly, that area is used for camping, nature activities, etc... The hotels over there are not ISL hotels but they are a 10 minute drive from the airport. However, I won't suggest staying there unless you are a transfer passenger.

Edit: For now none of the hotels announced shuttle services to the new airport.
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Old Mar 20, 2019, 4:29 am
  #499  
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and to add confusion to the above, the "newly refurbished" Hilton that IST is referring to, is still referred to by many locals as the "Movenpick" despite the fact that it has not been a Movenpick for at least 15 years, and should not be confused with the current Movempick that he refers to in 4. Levent.

Also, it is my understanding that as there are essentially no hotels around the new airport, but a ton around the old airport, that for IRROPS, TK is going to continue to send passengers to the hotels around the 'old" airport for several years, TK has also been "encouraged" to do this by certain parties so as to not bankrupt those hotels............
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Old Mar 20, 2019, 4:44 am
  #500  
 
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Originally Posted by ISTFlyer
There would be mostly airbridges, not like Atatürk, however, the architectures were stupid not to design the lower lever for domestic and the upper level for international ( or the other way around ) so if your aircraft arrives from a domestic flight and continues to an international flight or arrives from an international flight and continues to a domestic flight it would definitely be buses that would take you to the terminal. Also direct lounge gate access could be thought at the first plan, but they haven't thought about any direct lounge access from the check-in area.



Unfortunately no, probably won't be ready at the movement as it is not mentioned yet.
Thank you very much ISTflyer. Our first flight to new will be international on both ways so I hope airbridges will be on.
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Old Mar 20, 2019, 5:41 am
  #501  
 
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Hello,

I also recently learned about this news and apparently I will be flying to the new airport now(flights are 19th of April and 5th of May). I have a couple of questions about this;
- Can we still use the fast track possibilities of Ataturk Airport with the Primeclass card?
- Is there a lounge for regular TK economy class flyers? I used to enter the primeclass lounge in Ataturk Airport however I did not see anything related to this in the new airport's website. (And it was free for the card holders)
Thanks!
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Old Mar 20, 2019, 5:47 am
  #502  
 
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Originally Posted by ISTFlyer
If no status and no special agreement with TK, passengers in J class on other *A carriers should be allowed to one of the contract lounges. If they have an agreement with TK ( ex: Aegean, Egyptair ) they would use the Miles&Smiles Lounge. This is similar to Changi where the SQ Silverkris Lounge is only available for SQ Business Class passengers and all other J class pax are invited to use contract lounges or the Krisflyer Gold Lounge. Unfortunately *A lounge eligibility only interlines on frequent flyer card status, *A does not require their members to interline lounge privileges based on travel classes.

At Atatürk Airport;

Lufthansa contracts the Primeclass Lounge
LOT contracts the Millennium Lounge
Singapore Airlines, Aegean Airlines and Egyptair has an agreement with Turkish Airlines and they use the Turkish Airlines Lounge. All of these carriers used to contract the Millennium Lounge before 2018.

*LH Business Class passengers with no status are strictly not allowed to use the Turkish Airlines Lounge. However, on the contrary, passengers with status are not handed vouchers for the Primeclass Lounge and asked to use the Turkish Airlines Lounge.
thats not true

All *A Business pax have Access to the SilverKris lounge in SIN.
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Old Mar 20, 2019, 5:59 am
  #503  
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Originally Posted by YuropFlyer


thats not true

All *A Business pax have Access to the SilverKris lounge in SIN.
Are you sure? One of my friends was sent to the KrisFlyer Gold lounge with a Lufthansa F Class ticket.

Edit: Year: 2017
If I'm wrong, please share your previous experiences so I could change my post.

Last edited by ISTFlyer; Mar 20, 2019 at 7:06 am
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Old Mar 20, 2019, 6:03 am
  #504  
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Originally Posted by Bektas Sahin
Hello,

I also recently learned about this news and apparently I will be flying to the new airport now(flights are 19th of April and 5th of May). I have a couple of questions about this;
- Can we still use the fast track possibilities of Ataturk Airport with the Primeclass card?
- Is there a lounge for regular TK economy class flyers? I used to enter the primeclass lounge in Ataturk Airport however I did not see anything related to this in the new airport's website. (And it was free for the card holders)
Thanks!
Welcome to FT,
- TAV Passport is not valid, there is a new program IGA Pass which I've shared information at the Istanbul Airport Master Thread. You could find that thread in the Europe section.
- If you hold Elite & Elite Plus you would be admitted free to the Miles&Smiles Lounge while flying Economy. There would be an IGA Lounge which one time entry is 59€ ( 50€ + %18 KDV ) and IGA Pass members would be able to use the lounge for free.
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Old Mar 20, 2019, 6:54 am
  #505  
 
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Originally Posted by ISTFlyer
Welcome to FT,
- TAV Passport is not valid, there is a new program IGA Pass which I've shared information at the Istanbul Airport Master Thread. You could find that thread in the Europe section.
- If you hold Elite & Elite Plus you would be admitted free to the Miles&Smiles Lounge while flying Economy. There would be an IGA Lounge which one time entry is 59€ ( 50€ + %18 KDV ) and IGA Pass members would be able to use the lounge for free.
Hi, thanks for the welcome message and your answer. It appears that it will be more expensive to enjoy the lounges from now on. Is IGA lounge currently functional on International departures?
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Old Mar 20, 2019, 7:06 am
  #506  
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Originally Posted by Bektas Sahin
Hi, thanks for the welcome message and your answer. It appears that it will be more expensive to enjoy the lounges from now on. Is IGA lounge currently functional on International departures?
It would be functional after the great move ( 6 April ). For temporary flights until 5 April, there are no pay-to-entry lounges.
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Old Mar 20, 2019, 7:13 am
  #507  
 
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Originally Posted by ISTFlyer
Are you sure? One of my friends was sent to the KrisFlyer Gold lounge with a Lufthansa F Class ticket.

Edit: Year: 2017
If I'm wrong, please share your previous experiences so I could change my post.
he should have been let into the F area of the SilverKris lounge

Flying C on LH group always was let into SilverKris and F into the F area..
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Old Mar 20, 2019, 7:33 am
  #508  
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Originally Posted by ISTFlyer
Are you sure? One of my friends was sent to the KrisFlyer Gold lounge with a Lufthansa F Class ticket.

Edit: Year: 2017
If I'm wrong, please share your previous experiences so I could change my post.
YuropFlyer is right...

See my short LO J-class SIN-WAW review: https://www.flyertalk.com/forum/30425176-post338.html (apologies in advance for self promotion )


Lounge in SIN

I was given an invitation to SATS lounge and as a good Flyertalker I went there. Crowded with fairy average food.I then left for SKL Lounge. Food was great, Piper-Heidsieck champagne free flowing. But the place was as dark as always (how that can have so dark design in a windowless lounge is beyond me).
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Old Mar 20, 2019, 12:23 pm
  #509  
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Originally Posted by YuropFlyer


he should have been let into the F area of the SilverKris lounge

Flying C on LH group always was let into SilverKris and F into the F area..
Originally Posted by TPJ
YuropFlyer is right...

See my short LO J-class SIN-WAW review: https://www.flyertalk.com/forum/30425176-post338.html (apologies in advance for self promotion )

I am correcting my post. Thanks for the information.
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Old Mar 21, 2019, 1:01 pm
  #510  
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*A rules dictate that business class pax can enter business lounges of any *A carrier. In Atatürk *A partners contracted lounges closer to their gates. Entry with a Lufthansa business boarding pass into the TK lounge was never an issue.
*G not in business class can be admitted into a business or a gold lounge. SQ has a separate lounge for such combination in SiN, but Lufthansa takes *G into Senator lounges and even charges the *A partner a higher entry fee because the SEN lounge ist rated higher than business in their system.
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