Meal pre-selection / Dine on Demand in TK longhaul business class
Sep 28, 2018, 12:29 pm
#16
Original Poster
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Further info on the meal pre-selection: https://www.turkishairlines.com/en-u...ion/index.html
“Our meal selection service is currently provided only on flights from Istanbul to Atlanta, Bangkok, Beijing, Bogota, Boston, Cape Town, Chicago, Guangzhou, Hanoi, Havana, Ho Chi Minh City, Hong Kong, Houston, Jakarta, Johannesburg, Kuala Lumpur, Los Angeles, Manila, Miami, Montreal, New York, Phuket, Mauritius, San Francisco, Sao Paulo, Seoul, Shanghai, Singapore, Taipei, Tokyo, Caracas, Panama City, Madagascar, Durban, Maputo, Buenos Aires, Toronto and Washington DC.”
Oct 6, 2018, 2:52 am
#18
Join Date: Aug 2015
Location: SIN
Posts: 1,098
So, I am flying IST-JFK. The online flight management actually doesn't throw up options for meal selections, but I was able to make selections on the Android app. It doesn't appear to be a Book-the-Cook, as much as simply pre-selecting options available on the flight. I had 2 choices for breakfast, and 3 choices for main meal.
Oct 7, 2018, 6:49 pm
#19
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Jakarta Istanbul, leaves at 21:00 arrived 05;:00-ish.
dinner service ate up three hours in business-class, then we were woken
for breakfast THREE HOURS out of Istanbul 😕
Crew blamed dine-on-demand. Go figure.
I hope it was the decision of a rogue, whacko, cabin service director rather than a new policy.
dinner service ate up three hours in business-class, then we were woken
for breakfast THREE HOURS out of Istanbul 😕
Crew blamed dine-on-demand. Go figure.
I hope it was the decision of a rogue, whacko, cabin service director rather than a new policy.
Oct 7, 2018, 7:28 pm
#20
Join Date: Dec 2017
Programs: DL DM, TK ELP, LA PASS Black, FB Platinum
Posts: 108
I have a flight on tuesday DUS-IST-BOG. There is only the note: "You are allowed to select your Business Class meal up to 48 hours before your flight. Plus, the meals you preferred will be served on the selected flight displayed on the left side of the page. Please note that you cannot request "Special Meal" service after you select your meal, and there is a risk of failure to provide your selection from the menu due to operational reasons."
But there is no option to choose any meal...
Has anybody ever successfully selected a meal before the flight?
But there is no option to choose any meal...
Has anybody ever successfully selected a meal before the flight?
Oct 7, 2018, 8:19 pm
#21
Original Poster
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
I have a flight on tuesday DUS-IST-BOG. There is only the note: "You are allowed to select your Business Class meal up to 48 hours before your flight. Plus, the meals you preferred will be served on the selected flight displayed on the left side of the page. Please note that you cannot request "Special Meal" service after you select your meal, and there is a risk of failure to provide your selection from the menu due to operational reasons."
But there is no option to choose
But there is no option to choose
Same thing here, it looks like the intent is there but the IT/website isn’t yet.
Oct 8, 2018, 8:23 am
#23
Join Date: Dec 2017
Programs: DL DM, TK ELP, LA PASS Black, FB Platinum
Posts: 108
I called the custumer relation service and the miles and smiles service. Nobody there knows nothing about this new perk. All the representatives only wanted to offer me special meals like Hindhu meal, kosher meal and so on but nobody heard about this new choice. Ridiculous!!
Oct 8, 2018, 8:27 am
#24
Join Date: Dec 2017
Programs: DL DM, TK ELP, LA PASS Black, FB Platinum
Posts: 108
So, I am flying IST-JFK. The online flight management actually doesn't throw up options for meal selections, but I was able to make selections on the Android app. It doesn't appear to be a Book-the-Cook, as much as simply pre-selecting options available on the flight. I had 2 choices for breakfast, and 3 choices for main meal.
Oct 8, 2018, 8:54 am
#25
Join Date: Aug 2015
Location: SIN
Posts: 1,098
Oct 8, 2018, 2:41 pm
#26
Original Poster
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Doesn’t work for me, but that could be because the first part of my trip is in Y and only the ex-IST flight in J.
Oct 10, 2018, 5:08 pm
#28
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Oct 20, 2018, 8:35 pm
#29
Join Date: Sep 2017
Programs: TK Elite Plus, AA Exec Platinum, Hyatt Globalist, United 1K
Posts: 311
I just flew IST-ICN and there was "Dine On Demand" onboard. It was clearly written on the menu that both of the courses (Breakfast and Dinner) were dine on demand, so passengers would get the meal they want at any time.
I got breakfast as soon as we took of (there was a 4 hr delay from IST so we took off around 5:30am) and I went to sleep straight after breakfast. I woke up around 2:50 hr before landing, I saw that they had started serving dinner. I didn't want food and was still sleepy, so went back to sleep. This time I woke up 1.5hr before landing. One of the crew greeted me and asked if I wanted to have dinner. I said yes, and they served the entire dinner course. I was finishing around 40 mins before landing, so they skipped the dessert (which is my favorite on Turkish
) so I didn't get to have ther baklava and others, but oh well, I slept 1.5hr more 
I really liked the concept. I'd want to try this especially if I fall asleep right after take off and ask for meal in the middle of the flight..
I got breakfast as soon as we took of (there was a 4 hr delay from IST so we took off around 5:30am) and I went to sleep straight after breakfast. I woke up around 2:50 hr before landing, I saw that they had started serving dinner. I didn't want food and was still sleepy, so went back to sleep. This time I woke up 1.5hr before landing. One of the crew greeted me and asked if I wanted to have dinner. I said yes, and they served the entire dinner course. I was finishing around 40 mins before landing, so they skipped the dessert (which is my favorite on Turkish
) so I didn't get to have ther baklava and others, but oh well, I slept 1.5hr more I really liked the concept. I'd want to try this especially if I fall asleep right after take off and ask for meal in the middle of the flight..
Oct 20, 2018, 8:36 pm
#30
Join Date: Sep 2017
Programs: TK Elite Plus, AA Exec Platinum, Hyatt Globalist, United 1K
Posts: 311
I forgot to say that I had also put my meal requests before the flight (for breakfast and dinner), and the selections I could see on the app were exactly the ones that were offered on the menu in flight.
I just flew IST-ICN and there was "Dine On Demand" onboard. It was clearly written on the menu that both of the courses (Breakfast and Dinner) were dine on demand, so passengers would get the meal they want at any time.
I got breakfast as soon as we took of (there was a 4 hr delay from IST so we took off around 5:30am) and I went to sleep straight after breakfast. I woke up around 2:50 hr before landing, I saw that they had started serving dinner. I didn't want food and was still sleepy, so went back to sleep. This time I woke up 1.5hr before landing. One of the crew greeted me and asked if I wanted to have dinner. I said yes, and they served the entire dinner course. I was finishing around 40 mins before landing, so they skipped the dessert (which is my favorite on Turkish ) so I didn't get to have ther baklava and others, but oh well, I slept 1.5hr more
I really liked the concept. I'd want to try this especially if I fall asleep right after take off and ask for meal in the middle of the flight..
I got breakfast as soon as we took of (there was a 4 hr delay from IST so we took off around 5:30am) and I went to sleep straight after breakfast. I woke up around 2:50 hr before landing, I saw that they had started serving dinner. I didn't want food and was still sleepy, so went back to sleep. This time I woke up 1.5hr before landing. One of the crew greeted me and asked if I wanted to have dinner. I said yes, and they served the entire dinner course. I was finishing around 40 mins before landing, so they skipped the dessert (which is my favorite on Turkish
) so I didn't get to have ther baklava and others, but oh well, I slept 1.5hr more I really liked the concept. I'd want to try this especially if I fall asleep right after take off and ask for meal in the middle of the flight..