Promo: 15% Off using the new app
#16
Join Date: Sep 2007
Location: London UK
Programs: BAEC Silver,, Oman Air Gold
Posts: 747
Booked a business class Ticket NYC-ATH and got the Discount. Booked a second ticket Business class NYC to Athens for my Wife but did not get discount. under the rules, it does not say that you can not buy multiple tickets at 15% off from the app or discount applies to one ticket per app. . I tried to cancel but Tk does not offer refund with 24 hrs because they have the 24 hr hold button but you can not use that button and then get 15% off. I called TK, complained and asked for them to honor discount on second ticket. They opened a file. Let's see what happens.
Hope they apply the discount retrospectively for you...
It may may help those who haven’t tried it yet, that if you enter your credit card details and then proceed to the next stage you see the amount of discount applied before pressing the “pay” button so it is possible to cancel.
#26
Join Date: Jun 2017
Location: Tokyo, Japan
Programs: ANA SFC (*G)
Posts: 529
I was able to book one trip with a discount. Now I kind of regret I didn't book another more as they have the best route for an upcoming trip I am planning.. :/
Do they do these kind of promotions more often?
Do they do these kind of promotions more often?
#27
Original Poster
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,090
Ouch
I don't have a great opinion about TK IT, and I am more surprised when it works than when not, but nonetheless it's really annoying when this kind of errors happen and you have a close deadline.
Did you try to reinstall the app by any chance?
I don't have a great opinion about TK IT, and I am more surprised when it works than when not, but nonetheless it's really annoying when this kind of errors happen and you have a close deadline.
Did you try to reinstall the app by any chance?
#28
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
I reinstalled the app and I used two different devices but it was the same
#29
Original Poster
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,090