Booked round trip lax-ist-tlv tlv-ist-lax
Aug 25, 2016, 7:09 pm
#1
Original Poster
Join Date: Jun 2000
Location: SAN
Posts: 887
Booked round trip lax-ist-tlv tlv-ist-lax
I have the above flights booked in biz class. Paid $. They have since changed every leg of the flights. I would like to cancel the return only, as in tlv-ist-lax and keep the lax-ist-tlv. When I call the main # they said no go, unless I call the lax desk and they figure out a way to do it. No one ever answers the phone at lax and the vm is full.
Is there a way to cancel just the return? Should I keep trying to call the lax office?
Is there a way to cancel just the return? Should I keep trying to call the lax office?
Aug 25, 2016, 8:24 pm
#2
Join Date: Nov 2008
Location: SF Bay Area
Programs: TK Gold, M&M FTL, QR Gold, HH Diamond, PCR Platinum
Posts: 1,667
It depends on the rules of your booking fare. You might have booked a cheaper non-refundable biz class ticket, or one where the return price is actually lower than the price of a full-fare one-way biz class ticket.
No idea why they would send you to the LAX office to change a ticket, unless you already have flown the first flight.
No idea why they would send you to the LAX office to change a ticket, unless you already have flown the first flight.
Aug 26, 2016, 1:57 pm
#5
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
If you can't fly the return, just skip it...
Aug 26, 2016, 9:44 pm
#6
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Fly LAX-iST-TLV before requesting a refund due to schedule change.
LAX office is typically quite responsive to email, but I wouldn't recommend contacting them until the outbound has been flown.
LAX office is typically quite responsive to email, but I wouldn't recommend contacting them until the outbound has been flown.
Aug 26, 2016, 11:23 pm
#7
Join Date: Oct 2011
Location: Istanbul, Turkey
Programs: TK Elite+, HIlton Diamond, Delta Gold, Marriott Silver
Posts: 201
Aug 27, 2016, 6:55 am
#8
Original Poster
Join Date: Jun 2000
Location: SAN
Posts: 887
That could work, PVDtoDEL and siberslava. I will have to see if they will let me confirm just the LAX-IST-TLV. Both directions are in some suspended animation state due to the multiple schedule changes. Once I fly the outgoing leg, you think there is a chance they will refund the return? Do you have an email address for the LAX office?
Aug 27, 2016, 9:47 am
#9
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,780
I would expect refunds to be all or nothing. The OP will not be allowed to turn a return fare into a super cheap o/w fare, i.e. at a fare/amount that was never possible in the first place. For partial refund the fare will be recalculated to reflect a o/w fare; maybe at the original/historical rates if the OP is lucky but most likely at present fare rate.
The OP will not be allowed to commence travelling with unconfirmed schedule changes in the intinerary. The request for confirmation of the the new itinerary will come sooner or later.
The OP will not be allowed to commence travelling with unconfirmed schedule changes in the intinerary. The request for confirmation of the the new itinerary will come sooner or later.
Aug 27, 2016, 10:34 am
#10
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
I would expect refunds to be all or nothing. The OP will not be allowed to turn a return fare into a super cheap o/w fare, i.e. at a fare/amount that was never possible in the first place. For partial refund the fare will be recalculated to reflect a o/w fare; maybe at the original/historical rates if the OP is lucky but most likely at present fare rate.
This may or may not be the case. If OP is able to convince a TK agent that they can confirm the outbound but are still working to find an appropriate reroute for the return, then OP may be able to stall changing the segment status from TK to HK until the outbound has been flown.
Aug 28, 2016, 7:12 am
#11
Original Poster
Join Date: Jun 2000
Location: SAN
Posts: 887
It's the best I can do, given the circumstances. If I cancel the entire itinerary, I will have to pay more to buy just the one way fare. And then I have to pay for the return separately. There are a bunch of "what ifs" that have to fall into place, so we will just have to see.
If anyone has a better idea, I'm happy to listen.
What is the LAX email address?
If anyone has a better idea, I'm happy to listen.
What is the LAX email address?