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Attempted Military Coup in Turkey (July 15, 2016)

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Old Jul 15, 2016, 3:23 pm
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Last edit by: SanDiego1K
Let's keep this thread specific to flight and travel information. For those members who are OMNI-enabled and wish to discuss political or non-travel/flight aspects of this, they may do so at: http://www.flyertalk.com/forum/omni-pr/1778571-military-coup-turkey.html We'd request that such posts not take place in this Turkish Airlines thread. Thanks.

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IST Airport is open again and TK flights are arriving and departing. US flights remain cancelled. TK have extended the following waiver:

Due to this situation, for individual and group reservations, provided that:
  • Flights operated by Turkish Airlines ( including AnadoluJet trademark )
  • Departing/arriving to Turkey (including domestic flights) and/or transit flights via Turkey
  • Flights operated between 15 July 2016 – 20 July 2016 (inclusive)
  • Ticketed on/before 15 July 2016
  • Tickets are revalidated untıl 15 August 2016 (ınclusive)

disregardıng of related fare rules

1) All Rebooking/ReRouting will be made without any charge provided that new destination is same IATA region & same cabin class

2) Refund requests:

a) Unused tickets: refund will be made without any charge; or

b) For partially used tickets, when planned trip is not complete; the remaining flights will be refunded without any charge.

3) Extension of ticket validity:

Validity of ticket can be extended until 15 August 2016 (inclusive) without any fare difference or penalty.
What to do if you want to change plans outside the waiver?

You are out of luck. If the flights are operating you will not get a refund or be able to change flights for free. You may wish to check the conditions of your travel insurance. If your country advises against travel to Turkey your travel insurance may cover the costs, however currently neither the US, UK or any EU countries have such advisories.

If your journey involves a TK flight to/from the US these are currently banned. You should be able to change these or get a refund by contacting the airline. This will only apply while the FAA ban is in operation.


As of July 16, the USA has banned all inbound flights from Turkey. Knowledgeable sources indicate flights should restart on 20 July.

Other airports, including SAW, are operating relatively normal.

Live information about the events unfolding can be found via Reddit: https://www.reddit.com/live/x9gf3donjlkq
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Attempted Military Coup in Turkey (July 15, 2016)

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Old Jul 16, 2016, 7:47 am
  #106  
 
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TK just announced cancellation / rebooking policy on this.

Notes: Customer serivce department is completely swamped, took 25 min to connect and get on hold, another 45 min to get to an agent. They also said that the notice is wrong, and reroutes aren't possible.

http://www.turkishairlines.com/en-in...booking-rights

We're getting refunds though, and can book on another carrier.
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Old Jul 16, 2016, 7:48 am
  #107  
 
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Does anyone know if the protesters breached the second security check and passport control, or just the terminal entry check where the explosions occurred a couple weeks ago? If so, was there a terminal dump before flights resumed? I can't tell exactly what happened from the video on US cable news.
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Old Jul 16, 2016, 9:38 am
  #108  
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Originally Posted by starflyergold
Upon the call of our President H.E. Recep Tayyip Erdoğan
Well, he is not quite as bad as "His Excellency, President for Life, Field Marshal Al Hadji Doctor Idi Amin Dada, VC, DSO, MC, Lord of All the Beasts of the Earth and Fishes of the Seas and Conqueror of the British Empire in Africa in General and Uganda in Particular."
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Old Jul 16, 2016, 9:40 am
  #109  
 
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Just heard about this on the news this morning.
Thankful I am not in the region.
Anything new to report?
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Old Jul 16, 2016, 10:41 am
  #110  
 
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It'll take you at least one or two hours on the phone (not kidding) to get your refund, but you may be able to get it.

Start booking on your other carriers now.
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Old Jul 16, 2016, 10:54 am
  #111  
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Old Jul 16, 2016, 10:57 am
  #112  
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Originally Posted by Dovster
Well, he is not quite as bad as "His Excellency, President for Life, Field Marshal Al Hadji Doctor Idi Amin Dada, VC, DSO, MC, Lord of All the Beasts of the Earth and Fishes of the Seas and Conqueror of the British Empire in Africa in General and Uganda in Particular."
President His Excellency was used for the first President of the United States of America too.
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Old Jul 16, 2016, 11:11 am
  #113  
 
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Originally Posted by nlee
TK just announced cancellation / rebooking policy on this.

We're getting refunds though, and can book on another carrier.
Can I reschedule my flight on 2nd Aug? Can't understand from the terms. When this policy ends?
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Old Jul 16, 2016, 11:19 am
  #114  
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The US FAA has banned all inbound flights from Turkey.

Per the Federal Aviation Administration’s notice to airmen (NOTAM) dated July 15, 2016, U.S. airline carriers are prohibited from flying to or from Istanbul and Ankara airports. All airline carriers, regardless of country of registry, are prohibited from flying into the United States from Turkey either directly or via third country.
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Old Jul 16, 2016, 11:46 am
  #115  
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Originally Posted by starflyergold
In a sadly very predictable way TK once again failed completely to deal with the crisis.
Unfortunately, the interests of the state come before the passengers in Turkey. They're more concerned with perceptions than customer convenience.

Obviously, not flying to or from IST in the next couple of days is a good idea. It would seem that flights to the USA are still banned.

At least the coup attempt seems to have had a quick ending. I would think that, by Wednesday, things will be pretty much back to normal in Istanbul. Well, at least as "normal" as they've been lately.
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Old Jul 16, 2016, 1:19 pm
  #116  
 
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Originally Posted by SanDiego1K
The US FAA has banned all inbound flights from Turkey.

Per the Federal Aviation Administration’s notice to airmen (NOTAM) dated July 15, 2016, U.S. airline carriers are prohibited from flying to or from Istanbul and Ankara airports. All airline carriers, regardless of country of registry, are prohibited from flying into the United States from Turkey either directly or via third country.
Anyone have any idea how long this ban is going to last? I have a whole bunch of TK travel coming up in August, September and October where I'll have to make base with the US a bunch of times.
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Old Jul 16, 2016, 1:21 pm
  #117  
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Originally Posted by SanDiego1K
The US FAA has banned all inbound flights from Turkey.

Per the Federal Aviation Administration’s notice to airmen (NOTAM) dated July 15, 2016, U.S. airline carriers are prohibited from flying to or from Istanbul and Ankara airports. All airline carriers, regardless of country of registry, are prohibited from flying into the United States from Turkey either directly or via third country.
Do we know how long this will last?
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Old Jul 16, 2016, 1:46 pm
  #118  
 
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After waiting the whole day, at AYT we were very slowly called by flight number to go for immigration to enter Turkey, then registered for hotel stays, get check-in luggage and finally bussed to fancy resort hotels. I'm staying at WOW Kremlin Palace. The 11 flights stuck here are supposed to start flying out gradually starting from 0340.
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Old Jul 16, 2016, 1:57 pm
  #119  
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Originally Posted by helvetic
Do we know how long this will last?
My guess is that the resriction is motivated by security. If order is restored quickly in Turkey and government airport security procedures are restored to acceptable level, I would expect the rule to be rescinded fairly quickly but YMMV.
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Old Jul 16, 2016, 2:00 pm
  #120  
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Originally Posted by EK788
Anyone have any idea how long this ban is going to last? I have a whole bunch of TK travel coming up in August, September and October where I'll have to make base with the US a bunch of times.
It won't last even 7 days, so your flights will be allowed in August-October unless something else changes.
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