Contact form E-MAIL entry field - NOT WORKING?
Apr 1, 2016, 6:59 am
#1
Original Poster
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Contact form E-MAIL entry field - NOT WORKING?
So, I was trying to retro-claim credit of a 9W flight through the online form, and it says my email is invalid? 
I tried with different email providers; tried by logging in, and without logging in, but to no avail! Tried with different browsers (IE and chrome), same issue! Anyone else run into this issue? Anyone used the contact form recently?
Thanks!
I tried with different email providers; tried by logging in, and without logging in, but to no avail! Tried with different browsers (IE and chrome), same issue! Anyone else run into this issue? Anyone used the contact form recently?
Thanks!
Apr 1, 2016, 7:20 am
#2
Original Poster
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
ASKED and ANSWERED!!
Got it to work, finally!!
The email in the Email field in the contact form is CASE-SENSITIVE. You want the email in the contact form to be in LOWER-CASE. Just FYI, I though it'd be a good information for everyone to have.
Safe Travels!
The email in the Email field in the contact form is CASE-SENSITIVE. You want the email in the contact form to be in LOWER-CASE. Just FYI, I though it'd be a good information for everyone to have.
Safe Travels!
