Oct 28, 2019, 12:32 am
Last edit by: sammyg901
Last Updated: 21 AUG 2021
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Since August 2021 the online *A ticket payment flow is broken ("continue" button does not appear on the credit card entry page) so transactions cannot be completed. No known workarounds
From 18 Nov 19, you may continue to book partner awards online for selected airlines, routes and options. Not all options that you could book with another partner is bookable through the TK website.
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Due to various changes to the TK IT-system booking partner awards has taken a great step back. Details below.
Online: Potentially working?
See recent (July 2022) posts - it seems possible to ticket *A online IF you can find availability. A lot of availability does not show. If you can see X or I class on ua.com but not on turkishairlines.com then likely a ticket office can assist
Availability could be checked online via the United website without being a MileagePlus member with the book with miles tool at the flight search engine. Note: For UA flights, check 'X' fare bucket, for other airlines check Saver Award.
TK Hotline: Partially working
From recent reports ( fall 2020 ) in this thread, it is now possible to book *A awards from the TK hotline although still, not all agents are capable to do it; you might need to HUACA multiple times to find an agent that knows how to book *A awards. Although, it's strongly suggested to make your own research on availability before calling them.
Sales Office: Working
A sales office could book *A award tickets. You could call, e-mail or visit them in person. Some offices do not answer phones or do not reply to e-mails so visiting them in person would improve your chances to book a *A award ticket.
First class award: Not working
TK has stopped issuing first class awards since at least September 2019.
Everything You need to know about booking Star Alliance awards with Miles&Smiles
Aug 14, 2018, 4:39 am
#271
Join Date: Sep 2017
Programs: TK E+, RJ S, AZ E
Posts: 1,869
For TK upgrade you need J class availability from any class (except maybe U).
For *A upgrade you need usually a B/Y class ticket.
Aug 14, 2018, 5:37 am
#272
Join Date: Nov 2017
Location: DXB
Programs: TK Elite Plus
Posts: 413
Aug 14, 2018, 9:16 am
#273
Join Date: May 2018
Programs: TK Elite, Hyatt Globalist
Posts: 89
Aug 14, 2018, 11:04 pm
#275
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,404
Aug 19, 2018, 9:15 am
#276
Join Date: Mar 2011
Programs: TK *G, Spirit Gold, Marriott Plat, Hilton HHonors Gold, Amex Plat, Chase SR
Posts: 353
Can the Toronto office handle UA bookings for US/Mexico travel using TK miles? Are there any offices that can do this over the phone? I live nowhere near the nearest TK office.
Aug 20, 2018, 7:27 am
#278
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,404
Mixing classes
Has anyone had any luck booking an itiernary with mixed classes? I want to fly LH F HEL-FRA-XXX and it just feels silly that I have to book the feeder leg HEL-FRA separately just because of this rule. Please feel free to send me a private message if you don't want to post here.
Aug 20, 2018, 9:58 am
#279
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
Has anyone had any luck booking an itiernary with mixed classes? I want to fly LH F HEL-FRA-XXX and it just feels silly that I have to book the feeder leg HEL-FRA separately just because of this rule. Please feel free to send me a private message if you don't want to post here.
Aug 21, 2018, 3:26 am
#283
Join Date: Mar 2016
Location: Cologne
Programs: FB Plat, IHG RA Spire, TK Elite+, HH Diamond, LH SEN, Marriott Titanium
Posts: 972
Aug 23, 2018, 4:10 am
#285
Join Date: Feb 2017
Location: Czech Republic
Programs: TK E+
Posts: 38
See my post that I referred to above, I have shared my experience there. Anyway, I asked the office about F award to TYO, suggested a few options and preferred carriers and they offered this one.
The same office refuses to upgrade whole direction (two segments) using E+ voucher. That is a different story but suggests that the rules are explained in different ways by different offices.
The same office refuses to upgrade whole direction (two segments) using E+ voucher. That is a different story but suggests that the rules are explained in different ways by different offices.