Miles&Smiles Elite is no more Star Gold card... [in some computer systems]
Feb 9, 2016, 10:07 pm
#32
Join Date: Jan 2016
Location: Ottawa, Canada
Programs: AC 75k, IHG Plat, TK Elite, SPG Gold, Marriott Gold Elite, HH Gold
Posts: 66
I flew yesterday with newly matched Elite status and no problem with AC recognizing TK*G on the AC leg although AC claimed they could print last leg despite giving my colleague all three boarding passes (he was using Altitude FF number).
Feb 11, 2016, 1:32 pm
#34
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
When using the fast track at Riga Airport, it came up green on the screen despite my boarding pass showing TK*B. So I think it's just an issue on SK's end. The status is still showing up in the system, regardless of what the boarding pass says.
Feb 24, 2016, 1:40 pm
#36
Join Date: Mar 2015
Location: SFO, BRU, ADB
Programs: UA Gold, BA Silver, Marriott Titanium, IHG Plat, Hilton Gold
Posts: 706
I would call UA to get that fixed.
Apr 1, 2016, 7:39 pm
#37
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 862
status not showing in BP
I have been MS Elite since Oct last year. However I have yet to see *G in my SK or LH boarding passes. In LH flights it shows TK P and in SK it shows TK Basic. Check in agents also havent been able to help either. Any suggestions ?
Apr 1, 2016, 9:00 pm
#38
Join Date: Nov 2014
Location: SNA/DFW/IST
Programs: TK *G Elite | Marriott Platinum | Southwest A-List Preferred | AA Gold
Posts: 85
If you booked the ticket before being elite, it could show your old status. This happened to me, but the agent changed it in the computer and gave me a new BP.
Apr 2, 2016, 12:12 am
#39
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 862
Apr 2, 2016, 7:05 am
#40
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Remove it from your reservations and add it again! At check-in, if *G doesn't show up, then ask the agent to remove it from the reservation, and add it on her side, and print the 'new' BP with *G. It usually solves most of the problem. Hope it helps!
Apr 2, 2016, 7:24 pm
#41
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 862
Removing and adding again did not help. I have a flight in few hours, I will ask the agent to do as you said. let's see. I will report back.
Apr 3, 2016, 1:08 am
#42
Join Date: Dec 2014
Location: HEL
Programs: AY+Plat
Posts: 862
well....that did not work. Check in agent even tried to mark it as *G but her system rejected it ( that's what she told me). There was no problem in lounge access though as I have plastic with me.
Apr 3, 2016, 3:38 am
#43
Join Date: Jun 2008
Programs: TK*G (E+), IHG Plat Ambassador
Posts: 7,884
See this thread:
http://www.flyertalk.com/forum/south...tus-g-saa.html
http://www.flyertalk.com/forum/south...tus-g-saa.html
I messaged TK and they said that, after some careful research, there is an underlying issue with Star Alliance Amadeus and Star Alliance PCD hub system. I have no idea what PCD stands for. They hope to have this issue resolved soon apparently.
Apr 10, 2016, 3:10 am
#45
Join Date: Oct 2015
Location: Overseas
Programs: UA Platinum, AA, DL, Marriott Gold, Global Entry early adopter
Posts: 95
It's just strange, because TK is the only *A partner who has trouble pinning my FFP # with my reservation. I book OS flights on the OS website all the time, and they don't have a Middle Name box either (I don't think). So, I put FIRST MIDDLE in the First Name box on OS, and they always take my FFP #.