Dec 31, 2014, 6:18 pm
Last edit by: flolee
Update March 2015: Recent reports indicate the unofficial status match programme is running reasonably smoothly.
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK will only match Star Alliance Gold, Skyteam Elite Plus and Oneworld Emerald members. Other, more exotic, gold card holders are out of luck. Please report your experience in this thread.
It appears that status matches are only granted once per lifetime, so think carefully before requesting if you might not re-qualify.
Please note that the only way to contact TK is now via the website
2/6/2015 new info from TK
We have received your message that you sent to our unit on 20 January 2015. Please be informed that when you claim your first flight with Turkish Airlines or other Star Alliance members to your Miles&Smiles account, your card will be sent to your address automatically.
On the otherhand, we would like to remind you that you can also get your original Miles&Smiles Card from Card Press Desk at Ataturk Airport International Terminal between 07.30 A.M and 09.45 PM. The location of Card Press desk is between A and B Check-in counters.
4/7/2015
Adding this Step-by-Step guide with screenshots to TK Status Match
http://dcta.boardingarea.com/2015/02...-status-match/
26/7/2015 - Jerry
TK asks for Elite card scan AND Account activity within last 2 months, so it's best if you have some activities!!
Timeline can range from few hours to few days, be patient!
21/9/2015 - Neil791
For those reporting successful matches, can you please post your results as follows so others can estimate their wait times, success rates
02/11/2015 - flolee
It looks like TK might also ask you for a scan of your Passport now. So if you are in a hurry better submit it right away in the first place with all the other documents.
Date Requested
Current Airline and Status (i.e. AB TopBonus, AA Plat, etc)
Information submitted (i.e. physical card scan, activity statement, etc)
Any replies received other than confirmation
Date Confirmation Received
TK status match (2015)
Jan 15, 2015, 7:33 am
#46
Join Date: Jul 2014
Location: Brasil
Programs: TK Elite
Posts: 68
Openned: https://www4.thy.com/customercontact/index.tkf?lang=en
- New feedback
- Miles & Smiles Programme
- Request
- Star Alliance and Program Partners
- Kindly asked for a Status Match, I just kept it simple and direct.
Attached a picture of my card (mobile phone photo) and PDF file of my online statement (copy & paste to MS Word and saved as PDF).
Good luck
Jan 16, 2015, 1:52 am
#47
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
Sure Zontar, here's what I did:
Openned: https://www4.thy.com/customercontact/index.tkf?lang=en
- New feedback
- Miles & Smiles Programme
- Request
- Star Alliance and Program Partners
- Kindly asked for a Status Match, I just kept it simple and direct.
Attached a picture of my card (mobile phone photo) and PDF file of my online statement (copy & paste to MS Word and saved as PDF).
Good luck
Openned: https://www4.thy.com/customercontact/index.tkf?lang=en
- New feedback
- Miles & Smiles Programme
- Request
- Star Alliance and Program Partners
- Kindly asked for a Status Match, I just kept it simple and direct.
Attached a picture of my card (mobile phone photo) and PDF file of my online statement (copy & paste to MS Word and saved as PDF).
Good luck
ZT
Last edited by zontar2010; Jan 16, 2015 at 4:38 am
Jan 16, 2015, 4:53 am
#48
Join Date: Jun 2011
Posts: 15
FYI for my initial request instead of "Star Alliance and Program Partners" I had selected "Membership Processing."
When I resubmitted after their email request I chose "Previous Feedback" and used the tracking number they provided... Voila!
There seems to be more than one way to get there. So be patient :-)
I already have over 8,000 miles for requalifying already too after 5 days of the status match! Requalifying will be a breeze.
Curious... If one obtains 25,000 miles in the first year, does the card extend for two more years or just one?
Jan 16, 2015, 7:01 am
#49
Join Date: Sep 2002
Location: Germany / Thailand
Programs: M&M/S SPG livetime gold, but not running behind status & points anymore! Now only book value for $
Posts: 3,090
matched within 3 days
Thank`s to this Forum .
requested via website Sunday evening ( but included 2 PDF files with BA gold Card and account activity printout ).
Not got any answer per mail, but when I checked thursday my account already was upgraded to Gold ! ^
requested via website Sunday evening ( but included 2 PDF files with BA gold Card and account activity printout ).
Not got any answer per mail, but when I checked thursday my account already was upgraded to Gold ! ^
Jan 16, 2015, 7:42 am
#50
Join Date: Mar 2010
Location: MEX
Programs: TK G,UA *S
Posts: 1,137
Hi
FYI for my initial request instead of "Star Alliance and Program Partners" I had selected "Membership Processing."
When I resubmitted after their email request I chose "Previous Feedback" and used the tracking number they provided... Voila!
There seems to be more than one way to get there. So be patient :-)
I already have over 8,000 miles for requalifying already too after 5 days of the status match! Requalifying will be a breeze.
Curious... If one obtains 25,000 miles in the first year, does the card extend for two more years or just one?
FYI for my initial request instead of "Star Alliance and Program Partners" I had selected "Membership Processing."
When I resubmitted after their email request I chose "Previous Feedback" and used the tracking number they provided... Voila!
There seems to be more than one way to get there. So be patient :-)
I already have over 8,000 miles for requalifying already too after 5 days of the status match! Requalifying will be a breeze.
Curious... If one obtains 25,000 miles in the first year, does the card extend for two more years or just one?
I am also thinking on jumping on this ship instead of A3...
Jan 16, 2015, 12:01 pm
#51
Join Date: Mar 2011
Location: BOS
Programs: BA Gold, AA Platinum, SQ Gold, Marriott Titanium
Posts: 1,578
Jan 17, 2015, 4:01 am
#52
Join Date: Mar 2013
Location: LHR - London
Programs: TK Elite *A Gold, Air Berlin Gold - One World Sapphire, Westjet Gold, Avis Preferred, IHG Gold
Posts: 139
Nothing as of yet sorry to report. Got Gold with WestJet in FIVE HOURS. Don't know what is the issue with TK considering they're one of Europe's best airlines.
Jan 17, 2015, 10:22 am
#53
Join Date: Feb 2007
Location: GRU, ZRH, LUG
Programs: LX SEN
Posts: 139
Successful Match but Lengthy Process
Hi All, I successfully matched from LX SEN to TK Gold following the steps described in this thread, however the process took quite some time:
12/10/2014: Sent the online request form, including my latest M&M statement and picture of card
15/12/2014: Received new gold card at home, valid until 12/2016
30/12/2014: Received an email saying that my my card had been issued and membership updated.
Note that I had not collected any miles with TK before and during the process.
12/10/2014: Sent the online request form, including my latest M&M statement and picture of card
15/12/2014: Received new gold card at home, valid until 12/2016
30/12/2014: Received an email saying that my my card had been issued and membership updated.
Note that I had not collected any miles with TK before and during the process.
Jan 18, 2015, 10:26 am
#54
Join Date: Nov 2011
Location: Amsterdam, The Netherlands
Programs: TK Elite *G, AF/KLM FB Elite+, A|Club Platinum, HH G
Posts: 58
Got mine matched very quickly: requested 7/01/15, matched 10/01/15.
For anyone who recently got matched (Europe), when did you get your physical card?
For anyone who recently got matched (Europe), when did you get your physical card?
Jan 18, 2015, 11:10 am
#55
Join Date: Nov 2014
Location: Milano - Wuxi
Programs: TK M&S Elite+ - Marriott Rewards Gold - Hertz 5 Stars
Posts: 147
i got matched before Xmas, but still no card and welcome package...will see when arrive...otherwise in early Feb i'm flying to IST and will get one there.
BTW, someone knows if the card number changes depending on the status as in LH M&M or if keep the same?
BTW, someone knows if the card number changes depending on the status as in LH M&M or if keep the same?
Jan 18, 2015, 1:14 pm
#56
Original Member
Join Date: May 1998
Location: a proud member of FT since 05-05-1998
Programs: DL, AF and KL - UA - *G
Posts: 2,239
Jan 18, 2015, 1:32 pm
#57
Join Date: Jun 2013
Location: YTO/DEL/BOM/GAU
Programs: A few airlines, hotel programs and car rentals
Posts: 1,238
Anyone know what the approximate processing time of the request is, for the requests submitted from the US? Looks like (from a couple of posts above) requests from members in Europe have a much shorter turnaround time! Is that the case?
EDIT: This is for the FT'ers who had a successful match: There is an option in the web form, asking, if this is related to a particular flight. The answer is NO, I believe?
EDIT: This is for the FT'ers who had a successful match: There is an option in the web form, asking, if this is related to a particular flight. The answer is NO, I believe?
Last edited by AvidFlyer1990; Jan 18, 2015 at 1:41 pm
Jan 19, 2015, 6:03 am
#58
formerly vienna-resident
Join Date: Jan 2005
Location: Montepulciano, Tuscany
Posts: 1,065
Hi All, I successfully matched from LX SEN to TK Gold following the steps described in this thread, however the process took quite some time:
12/10/2014: Sent the online request form, including my latest M&M statement and picture of card
15/12/2014: Received new gold card at home, valid until 12/2016
30/12/2014: Received an email saying that my my card had been issued and membership updated.
Note that I had not collected any miles with TK before and during the process.
12/10/2014: Sent the online request form, including my latest M&M statement and picture of card
15/12/2014: Received new gold card at home, valid until 12/2016
30/12/2014: Received an email saying that my my card had been issued and membership updated.
Note that I had not collected any miles with TK before and during the process.
No reply, but status upgraded within 3 days, valid until January 2017. Amazing!
Jan 19, 2015, 6:22 am
#59
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
I am pretty sure that M&M Senators get some sort of priority in the matching game, since TK are specifically looking to win over these customers Lufthansa. No wonder why the kaiser is so pissed :P
Jan 19, 2015, 7:11 am
#60
Join Date: Nov 2014
Location: Milano - Wuxi
Programs: TK M&S Elite+ - Marriott Rewards Gold - Hertz 5 Stars
Posts: 147
is it a kind of revenge for downgrading each TK flight by giving only 25% status miles?