Getting tk to cancel wrongfully credited miles,any chance???
#1
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Join Date: Apr 2013
Posts: 705
Getting tk to cancel wrongfully credited miles,any chance???
I recently credited a UA flight EWR-SGN to TK,apr 9000 miles to acheive E+,I wanted to credit the return to UA MP to acheive 1K.Upon check inn in SGN I informed staff abouth this,AND,my BPs show my MP number,not my TK.Still the miles were credited to TK,making me 2500,yes 2500 miles short of 1K,all the fault of UA.The miles actually credited to TK incredibly fast,faster than they would have done to UA!!!
UA informs me that in order to rectify this I need to obtain a letter from TK that states that the miles have been canceled by TK in order for them to be credited to UA.This is IN SPITE of me sending copies of the SGN-HKG-EWR BPs clearly showing my UA number. I stress that I,not the faulty party,UA,is responsible for doing this.
My feeling is that the chances of doing this sucessfully are next to nill,have anybody EVER done this??
If nobody have done this I will consider it imposible and buy UA miles or do a redicoulous TK domestic MR (for rather less money,to Van,methinks).
Thanks for any replies
UA informs me that in order to rectify this I need to obtain a letter from TK that states that the miles have been canceled by TK in order for them to be credited to UA.This is IN SPITE of me sending copies of the SGN-HKG-EWR BPs clearly showing my UA number. I stress that I,not the faulty party,UA,is responsible for doing this.
My feeling is that the chances of doing this sucessfully are next to nill,have anybody EVER done this??
If nobody have done this I will consider it imposible and buy UA miles or do a redicoulous TK domestic MR (for rather less money,to Van,methinks).
Thanks for any replies
Last edited by geirfugl; Oct 18, 2014 at 7:45 pm
#2
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, TK, Starwood > Marriott, Hilton, Accor
Posts: 7,286
Now, if that's how it was with LH, then the chances of getting it done with TK are, well... I wouldn't waste my time.
#3
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Join Date: Apr 2013
Posts: 705
I've tried doing this before with LH Miles&More (removing miles from there), and it became such a complicated and tedious affair that I eventually gave up.
Now, if that's how it was with LH, then the chances of getting it done with TK are, well... I wouldn't waste my time.
Now, if that's how it was with LH, then the chances of getting it done with TK are, well... I wouldn't waste my time.
#5
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Join Date: Apr 2013
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The funny thing is that they seemed to think that giving me a room in a hotel where people were litterally having fistfights in the parking area was the hight of customer service !!!
Thats life
#6
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Join Date: Apr 2013
Posts: 705
Just an update on this saga,flying IST-EZE on TK,2 weeks ago,I credited the miles to UA MP,loosing my bonus for Comfort class with TK,like I had previously lost apr 7500 bonus miles on UA bcs THEY wrongfully credited to TK.
Miles have not credited,and I fear they newer will,so 2300 miles short of 1K,and have probably lost my chance of upgrading a AMS-EZE itinerary in V class with GPUs.
I have no more travel With UA booked this year,and only short flights that do not credit to UA with TK,so to be reasonably safe I am going from Izmir to Kars next week for the day,should give me apr 2500 UA miles IF IT CREDITS,will buy the ticket at the airport,only showing my UA card.
This has so far cost me apr 20.000 lost miles,almost certainly the GPU upgrades for february (AMS-IAH-EZE,NOT A SHORT HAUL,BY ANY STANDARD !!),and posibly apr 25.000 more bonus miles next year and 6 GPU Upgrades if my litle Kars adventure do not credit.
This is CRAZY,and none of it is my fault !!!
Miles have not credited,and I fear they newer will,so 2300 miles short of 1K,and have probably lost my chance of upgrading a AMS-EZE itinerary in V class with GPUs.
I have no more travel With UA booked this year,and only short flights that do not credit to UA with TK,so to be reasonably safe I am going from Izmir to Kars next week for the day,should give me apr 2500 UA miles IF IT CREDITS,will buy the ticket at the airport,only showing my UA card.
This has so far cost me apr 20.000 lost miles,almost certainly the GPU upgrades for february (AMS-IAH-EZE,NOT A SHORT HAUL,BY ANY STANDARD !!),and posibly apr 25.000 more bonus miles next year and 6 GPU Upgrades if my litle Kars adventure do not credit.
This is CRAZY,and none of it is my fault !!!
Last edited by geirfugl; Nov 24, 2014 at 11:07 am
#7
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Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
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Posts: 4,783
have probably lost my chance of upgrading a AMS-EZE itinerary in V class with GPUs.
This has so far cost me apr 30.000 miles,almost certainly the GPU upgrades for february,and posibly apr 25.000 more bonus miles next year and 6 GPU Upgrades if my litle Kars adventure do not credit.
This has so far cost me apr 30.000 miles,almost certainly the GPU upgrades for february,and posibly apr 25.000 more bonus miles next year and 6 GPU Upgrades if my litle Kars adventure do not credit.
#9
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Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
UA has nothing to do with this. It is 100% TK's issue. UA will credit the miles if so advised (and paid for as per *A rules) by TK. I cannot conceive of any major carrier in any one of the three alliances which would credit in this circumstance without the written advice UA has asked for here.
#10
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UA has nothing to do with this. It is 100% TK's issue. UA will credit the miles if so advised (and paid for as per *A rules) by TK. I cannot conceive of any major carrier in any one of the three alliances which would credit in this circumstance without the written advice UA has asked for here.