Blocked from purchasing status miles for upgrade!
#1
Original Poster
Join Date: Oct 2011
Programs: TK E+
Posts: 398
Blocked from purchasing status miles for upgrade!
I was status matched to Elite nearly a year ago and am quite close to the 80,000 miles over the past 12 months for getting upgrade to Elite Plus.
I also saw on the M&S terms that Elites can buy up to 10,000 status miles per year towards a status upgrade.
However, when going into the status mile purchase option on the website, I'm getting this error:
("You have satisfied card rules. You do not need to buy statu miles")
I sent a message about this to their customer relations, quite a few days ago, but there's no reply from them so far, and I'm afraid that by the time they reply (in the past it took them literally months to reply to online queries!!) I will miss the upgrade time window.
Is there some hidden term somewhere preventing status-matched and/or first-year Elites from buying status miles towards a status upgrade?
Any other suggestions?
I also saw on the M&S terms that Elites can buy up to 10,000 status miles per year towards a status upgrade.
However, when going into the status mile purchase option on the website, I'm getting this error:
("You have satisfied card rules. You do not need to buy statu miles")
I sent a message about this to their customer relations, quite a few days ago, but there's no reply from them so far, and I'm afraid that by the time they reply (in the past it took them literally months to reply to online queries!!) I will miss the upgrade time window.
Is there some hidden term somewhere preventing status-matched and/or first-year Elites from buying status miles towards a status upgrade?
Any other suggestions?
#2
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
I was status matched to Elite nearly a year ago and am quite close to the 80,000 miles over the past 12 months for getting upgrade to Elite Plus.
I also saw on the M&S terms that Elites can buy up to 10,000 status miles per year towards a status upgrade.
However, when going into the status mile purchase option on the website, I'm getting this error:
("You have satisfied card rules. You do not need to buy statu miles")
I sent a message about this to their customer relations, quite a few days ago, but there's no reply from them so far, and I'm afraid that by the time they reply (in the past it took them literally months to reply to online queries!!) I will miss the upgrade time window.
Is there some hidden term somewhere preventing status-matched and/or first-year Elites from buying status miles towards a status upgrade?
Any other suggestions?
I also saw on the M&S terms that Elites can buy up to 10,000 status miles per year towards a status upgrade.
However, when going into the status mile purchase option on the website, I'm getting this error:
("You have satisfied card rules. You do not need to buy statu miles")
I sent a message about this to their customer relations, quite a few days ago, but there's no reply from them so far, and I'm afraid that by the time they reply (in the past it took them literally months to reply to online queries!!) I will miss the upgrade time window.
Is there some hidden term somewhere preventing status-matched and/or first-year Elites from buying status miles towards a status upgrade?
Any other suggestions?
#3
Original Poster
Join Date: Oct 2011
Programs: TK E+
Posts: 398
...Classic Plus, Elite, Elite Plus card holders can purchase up to 10.000 status miles to upgrade their card status within one year.
#4
FlyerTalk Evangelist
Join Date: May 2006
Location: TUN
Programs: TK E+
Posts: 11,230
G_G, see at http://www.turkishairlines.com/en-in...its/elite-card :
...Classic Plus, Elite, Elite Plus card holders can purchase up to 10.000 status miles to upgrade their card status within one year.
...Classic Plus, Elite, Elite Plus card holders can purchase up to 10.000 status miles to upgrade their card status within one year.
"Elite Plus card holders can purchase up to 10.000 status miles to upgrade their card status within one year"
To which status Elite Plus card holder should upgrade
#6
Join Date: Feb 2010
Location: IST
Programs: TK E+ | HHD | Marriott TE LTG | etc.
Posts: 286
Only M&S Credit Card holders are eligible for this opportunity.
Last edited by pencereamelesi; Jul 24, 2014 at 4:32 pm Reason: typo
#7
Join Date: Jul 2003
Location: SRQ
Posts: 2,168
locked out
I got the following message message, I am short for renewal and was hoping to buy the difference.
Seems I am locked out. This is not for upgrade, but for renewal(if that even makes a difference).
"Miles cannot be purchased. Please try again later."
Seems I am locked out. This is not for upgrade, but for renewal(if that even makes a difference).
"Miles cannot be purchased. Please try again later."
#8
Join Date: Jun 2015
Location: NUE/NRT
Programs: TK/NH
Posts: 33
similar situation here. I was hoping to reach elite plus by the end of November. but looks like I will be short of roughly 3000 miles by then. I honestly don't have the time to do a mileage/status run, is there any possiblity TK would allow me to buy the difference?
(I am Elite and will still be in my first year by November)
(I am Elite and will still be in my first year by November)
#10
Join Date: Jun 2015
Location: NUE/NRT
Programs: TK/NH
Posts: 33
How close were you to renewal?
I do know someone who was 600 miles short of making it to Elite Plus, TK allowed him to buy 1000 miles...so I am guessing after certain threshold, Status Miles purchase will become available?
I do know someone who was 600 miles short of making it to Elite Plus, TK allowed him to buy 1000 miles...so I am guessing after certain threshold, Status Miles purchase will become available?
#13
Join Date: May 2015
Posts: 24
I think you have to wait until you are in your second year to buy the upgrade. There is a one year criteria for keeping your status or a 2 year criteria and as you have achieved the miles needed to get your current status for an additional 2 years after your card expires you will have to wait until your current card is in it's final year. I hope this is correct
#14
#15
Join Date: Jun 2015
Location: NUE/NRT
Programs: TK/NH
Posts: 33
I think you have to wait until you are in your second year to buy the upgrade. There is a one year criteria for keeping your status or a 2 year criteria and as you have achieved the miles needed to get your current status for an additional 2 years after your card expires you will have to wait until your current card is in it's final year. I hope this is correct
Did anyone have the experience of buying status miles in the 1st year? Right now, my account says since I am in the first year, I cannot buy status miles....