TK on refundable tickets
Mar 29, 2014, 4:43 pm
#1
Original Poster
Join Date: Feb 2014
Programs: TK Elite+
Posts: 80
TK on refundable tickets
Hey,
I'm looking at booking a flexible business ticket that is booked into D-class which according to the website should be fully refundable/changes permitted without any fees.
I'm a little hesitant, having read some bad reports about their customer service.
Has anyone ever gotten a refund from TK, and if so, has it been a painful ordeal or just gone smoothly? Do you need to visit an office for the refund or can it be done via website/call center?
Really appreciate some help :- ]
I'm looking at booking a flexible business ticket that is booked into D-class which according to the website should be fully refundable/changes permitted without any fees.
I'm a little hesitant, having read some bad reports about their customer service.
Has anyone ever gotten a refund from TK, and if so, has it been a painful ordeal or just gone smoothly? Do you need to visit an office for the refund or can it be done via website/call center?
Really appreciate some help :- ]
Mar 30, 2014, 5:04 pm
#2
Join Date: Jul 2012
Location: ARN
Programs: BAEC Gold, TK*Elite+, EBD, FBG, EKS, IHG Royal Ambassador
Posts: 768
I'm guessing I answered you on businessclass.se earlier today, but in case you are not the same person, let me assure you it shouldn't be a problem. 
The call center has become a lot better last year.
The call center has become a lot better last year.