FAQ 7: TK status match (2012)
Jul 7, 2012, 10:36 am
#1
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
FAQ 7: TK status match (2012)
FAQ 7: TK status match
TK does operate a discretionary status match programme. The rules are not published and and there is no right to a status match.
The status match is a recent development and consistency does not always seem to be the case. If you are gold/platinum/emerald or have any other shiny elite card it is worth trying.
Unusually for a *A carrier TK seem to be matching other *Gs and not just Oneworld or Sky Team elites.
They are not matching to mid level i.e. classic plus (Star Alliance Silver).
How to match:
Sign up to Miles & Smiles (unless you already have an account)
Send an email to customermiles[at]thy.com requesting a match and include a PDF of your latest account statement and a picture of your card.
Note that the process can take anything from one to more than four weeks.
In most cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.
Card dispatch
There are conflicting experiences about the dispatch of the card pack. Some FTs have been told that the card will only be sent out once your credit some miles (any miles) to your Miles & Smiles account. Others received it without.
Please post successful/unsuccessful status matches below. (this old thread might also give you some idea of the process: http://www.flyertalk.com/forum/turki...tus-match.html)
TK does operate a discretionary status match programme. The rules are not published and and there is no right to a status match.
The status match is a recent development and consistency does not always seem to be the case. If you are gold/platinum/emerald or have any other shiny elite card it is worth trying.
Unusually for a *A carrier TK seem to be matching other *Gs and not just Oneworld or Sky Team elites.
They are not matching to mid level i.e. classic plus (Star Alliance Silver).
How to match:
Sign up to Miles & Smiles (unless you already have an account)
Send an email to customermiles[at]thy.com requesting a match and include a PDF of your latest account statement and a picture of your card.
Note that the process can take anything from one to more than four weeks.
In most cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.
Card dispatch
There are conflicting experiences about the dispatch of the card pack. Some FTs have been told that the card will only be sent out once your credit some miles (any miles) to your Miles & Smiles account. Others received it without.
Please post successful/unsuccessful status matches below. (this old thread might also give you some idea of the process: http://www.flyertalk.com/forum/turki...tus-match.html)
Last edited by starflyergold; Jul 14, 2012 at 10:30 am
Jul 9, 2012, 5:55 am
#2
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
If matching from Skyteam Elite Plus, it is best to inform them that your status (i.e. DL Gold) qualifies you for TK's Elite tier. Several members have had issues with this.
Jul 9, 2012, 9:30 am
#3
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Was able to match DL Gold to TK Elite. My email was in May and explained that TK had great connection times to South Asia and that I wanted to give them a try.
Haven't received the card and have since decided that A3 would be a better long-term *G program. On a recent SQ Y itinerary, I was able to use my TK account for *G benefits (such as lounge access, priority baggage, boarding) by having a printout of my account profile. I banked the miles to A3 without a problem.
I will likely be crediting a short 9W intra-India flight to TK soon just to get some miles in the program to get the card from TK.
Haven't received the card and have since decided that A3 would be a better long-term *G program. On a recent SQ Y itinerary, I was able to use my TK account for *G benefits (such as lounge access, priority baggage, boarding) by having a printout of my account profile. I banked the miles to A3 without a problem.
I will likely be crediting a short 9W intra-India flight to TK soon just to get some miles in the program to get the card from TK.
Jul 9, 2012, 10:05 am
#4
Join Date: Nov 2010
Location: ADD
Programs: TK MS E+/*G - AFKL FB G/ST E+ - LH MM - AB TB - BWR Diamond - HHo Gold - LCA Plat - Sixt Plat
Posts: 104
I you got status matched, you don't even need a mile credited to receive the card. You should get it with the next batch!
Only "hard way" members receive their card after their first flight.
Only "hard way" members receive their card after their first flight.
Jul 10, 2012, 12:16 am
#5
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Besides, I'm giving up a whopping 38 UA miles to credit that short flight to TK to get the card. I think I can live with that.
Jul 10, 2012, 9:52 am
#6
Join Date: May 2005
Location: BWI/DCA/IAD
Programs: IHG About to Be Demoted, AA Demoted to Nothingness
Posts: 252
FAQ 7: TK status match
Note that the process can take anything from one to more than four weeks.
In most cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.
Note that the process can take anything from one to more than four weeks.
In most cases patience will be rewarded but you may need to remind them if you have not heard in 4 weeks. Call centre staff know nothing about the status match so no point in calling.
Since I was quick (in another thread) to note their failure to acknowledge my communications, it's only fair for me to give them prompt acknowledgment for wrapping things up in 19 days. Be more patient than I was. The top post in this thread covers it.
Next step: Crediting flight activity to them next week! (17-22 July)
ADDENDUM: Card received August 17th.
Last edited by sendbillmoney; Aug 17, 2012 at 2:53 pm
Jul 10, 2012, 10:27 am
#7
Join Date: Dec 2008
Location: SEA
Programs: DL PM
Posts: 98
Successfully status matched from AC Elite (*G) to TK Elite.
Still very surprised that TK would match AC, but I'm not complaining.
The original request was made on June 13 (unacknowledged, of course), match approved June 27. There was no confirmation email - basically I was just checking the website every so often and hoping for the best.
Still very surprised that TK would match AC, but I'm not complaining.
The original request was made on June 13 (unacknowledged, of course), match approved June 27. There was no confirmation email - basically I was just checking the website every so often and hoping for the best.
Jul 13, 2012, 6:19 am
#8
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
received my packet yesterday. took a good 3+ weeks, I believe. at least 2 years of *Gold!
Jul 13, 2012, 11:42 am
#10
Join Date: Jan 2011
Location: CGN
Programs: LH SEN, BA Gold, DL PM, IC RA
Posts: 239
Jul 13, 2012, 2:02 pm
#11
Join Date: Apr 2005
Location: MRY
Programs: AS Gold, UA 2P, SPG Plat
Posts: 440
Hey guys I"m about to do this. What information needs to be included in the initial email? Do you need to set up a TK account prior to asking for the status match? Thanks.
Jul 13, 2012, 3:20 pm
#12
Moderator, Turkish Airlines Miles&Smiles & Accor ALL
Original Poster
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Accor ALL Platinum
Posts: 7,581
Jul 14, 2012, 12:05 am
#13
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Jul 14, 2012, 9:41 am
#14
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
Jul 14, 2012, 9:42 am
#15
Join Date: Dec 2009
Location: CHA/TYS
Programs: The Mac Daddy of Heimlich County (and low-ball status)
Posts: 2,868
