Family Miles (family account) [Master Thread]
Jan 28, 2015, 10:22 am
#46
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Has anybody successfully been able to get Turkish to consolidate miles earned before the family membership was activated into the head account? When my family membership was approved, I received an email offering to do so if I responded indicating I wanted them to do this. I replied asking them to consolidate these pre-family membership miles and they never did. All followup emails have resulted in an irrelevant response saying that I already have a family membership.
Feb 23, 2015, 4:05 am
#47
Join Date: Mar 2011
Location: IST, TGD, CPH & PTY
Programs: SAS Eurobonus Pandion, Turkish M&S Elite+, AB Gold, MarriottRewards Platinum Premiere, SPG Platinum
Posts: 15
Today, after writing numerous mails since May 2014, my family account was created. All miles was pooled in the master account. I experienced the same difficult process as NACHOS, but, at last, I succeeded. In addition, I may add that my partner and I are in a same-sex civil union. Happy that TK does not discriminate in this regard.
Feb 23, 2015, 8:17 am
#48
Join Date: Nov 2014
Location: Milano - Wuxi
Programs: TK M&S Elite+ - Marriott Rewards Gold - Hertz 5 Stars
Posts: 147
i guys!
i sent the request at the end of Jan if i recall well and about 10 days ago i got a mail confirming the family account was set up.
we also got our first flight credited and i can see both mine and my wife's miles into my account.
what i don't know (i wrote a message to TK) is how to transfer the old miles as well as they're otherwise completely useless in my wife's account as they're not enough for anything...
BTW in my original request made through website form i attached my original marriage certificate in italian and chinese and they accepted them without any translation.
UPDATE: after requesting for full mileage transfer via website, all miles were transferred in the family account under my name
i sent the request at the end of Jan if i recall well and about 10 days ago i got a mail confirming the family account was set up.
we also got our first flight credited and i can see both mine and my wife's miles into my account.
what i don't know (i wrote a message to TK) is how to transfer the old miles as well as they're otherwise completely useless in my wife's account as they're not enough for anything...
BTW in my original request made through website form i attached my original marriage certificate in italian and chinese and they accepted them without any translation.
UPDATE: after requesting for full mileage transfer via website, all miles were transferred in the family account under my name
Last edited by Rescmajster; Feb 24, 2015 at 11:20 am
Feb 25, 2015, 1:47 am
#49
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Today, after writing numerous mails since May 2014, my family account was created. All miles was pooled in the master account. I experienced the same difficult process as NACHOS, but, at last, I succeeded. In addition, I may add that my partner and I are in a same-sex civil union. Happy that TK does not discriminate in this regard.
Apr 16, 2015, 2:03 pm
#50
Join Date: Aug 2010
Programs: TK Elite Plus, SAS EBG, QR Platinum, Hilton Diamond
Posts: 2,297
I am looking at creating a family account, with my sister's since we share the same last name. From what I've been told one only has to submit copies of our passports to have it set up, or do I have to provide any other documents? Also is it possible to send it in via the e-mail contact form?
Apr 16, 2015, 3:53 pm
#51
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
I am looking at creating a family account, with my sister's since we share the same last name. From what I've been told one only has to submit copies of our passports to have it set up, or do I have to provide any other documents? Also is it possible to send it in via the e-mail contact form?
Apr 25, 2015, 1:58 am
#52
Join Date: Sep 2013
Location: CFE, CDG, IST
Programs: TK M&S Elite, AF FB Jeune, AMEX AF Gold, Hhonors Silver
Posts: 11
A specific kind of family
Only with you wife/husband, and children if you have...
Apr 25, 2015, 5:02 am
#53
FlyerTalk Evangelist
Join Date: Aug 2010
Location: CPH
Programs: UAMP S, TK M&S E (*G), Marriott LTP, IHG P, SK EBG
Posts: 11,095
Of course not - the whole point of the family account is to combine the miles from your children because they can't really redeem miles themselves.
Apr 27, 2015, 5:49 am
#54
Join Date: Apr 2015
Posts: 8
just got it - 11 days after first application, my partner's miles already in. did attach a marriage certificate and partner's id (both in french), TK didn't request anything more, nor they asked for translation etc. surprised how efficient they were this time.
Feb 25, 2018, 1:32 am
#56
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,092
It works, but it's a bit of a PITA. My experience is late 2017; I had to send passports and an official translated marriage certificate (Italian to french was accepted) and I still have to send official translated documents attesting my kids are my kids, since they have the father's surname and the family account is in my name.
Feb 25, 2018, 1:41 am
#57
Join Date: Oct 2016
Location: LAX
Programs: TK M&S, LH MM, Global Entry, Hertz Gold, Sixt Platinum
Posts: 1,087
I’ll go though the process in the near future. The information is still somewhere, you just need to dig a little. I think it’s in the FAQ bit on the new website.
Last edited by gr8pirate; Feb 28, 2018 at 8:05 pm
Mar 19, 2018, 8:55 am
#58
Join Date: Aug 2016
Location: Toulouse
Programs: TK*G
Posts: 283
Sorry guys but just one more question in my mind, so in my family A, B are both Elite members while C isn't.
Currently, A and B are still around 5,000 status miles short for Elite renewal.
Once I combine the miles, is it true that the status miles will remain for both A, B but only the award miles will go to account A?
Also is there an upper age limit for the children to be pooled in the family account?
Thanks!
Currently, A and B are still around 5,000 status miles short for Elite renewal.
Once I combine the miles, is it true that the status miles will remain for both A, B but only the award miles will go to account A?
Also is there an upper age limit for the children to be pooled in the family account?
Thanks!
Mar 19, 2018, 9:16 am
#59
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,092
Sorry guys but just one more question in my mind, so in my family A, B are both Elite members while C isn't.
Currently, A and B are still around 5,000 status miles short for Elite renewal.
Once I combine the miles, is it true that the status miles will remain for both A, B but only the award miles will go to account A?
Also is there an upper age limit for the children to be pooled in the family account?
Thanks!
Currently, A and B are still around 5,000 status miles short for Elite renewal.
Once I combine the miles, is it true that the status miles will remain for both A, B but only the award miles will go to account A?
Also is there an upper age limit for the children to be pooled in the family account?
Thanks!
Me & husband have around 18k miles. When I requested the family account and then confirmed the miles moving, my husband 18k award miles were transferred to my account, while his status miles weren't unaffected. Beside, you can't move or spend status miles
I don't know about children age requirements.
Last edited by Lefly; Mar 19, 2018 at 4:23 pm Reason: grammar