Last edit by: frudd38
TK webpage with details on seat reservation.
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
my Aeroplan-booked TK flights opened up
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
Seat Selection [Master Thread]
#481
Join Date: Jun 2002
Location: YYZ
Posts: 954
I have the same issue...anyone know what's the cause may be?
#482
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
I had the same issue a while ago, I tried to reserve my seats via the mobile application and it worked perfectly and I was able to see my seats on the MMB section of the TK website.
#483
Join Date: Feb 2005
Location: MD/DC
Programs: Hilton Diamond, IHG Platinum, Marriott Titanium, TK Gold
Posts: 1,536
I have the same issue once my reservation updated to 788. I cannot change seat selection (the old one from the 332 stuck) not in the app and not online.
#484
Join Date: Mar 2015
Location: MUC
Programs: TK M&S Elite+, Qatar Platinum
Posts: 108
Here another one:
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
#485
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Here another one:
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
The agent repeatedly told me that D&G on the 787 have an aisle in between (which is obviously wrong) but I just told him to forget about sitting together and book the seats anyway... I know they will be together
#486
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,527
Here another one:
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
#488
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Here another one:
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
On my reservation (in Business Oct 2019) Central Europe to IST to DPS and return
I can only edit the segment Central Europe to IST to Central Europe but not the long haul segment IST to DPS to IST
in the mobile App or the iPad App or the regular TK website. Is anyone seeing a similar behavior for their itinerary?
Thanks ;-)
#489
Join Date: Mar 2015
Location: MUC
Programs: TK M&S Elite+, Qatar Platinum
Posts: 108
Thanks a lot for the insight @ISTFlyer!
Just updated my seats by calling the Turkish Elite Hotline with a good English speaking, competent and friendly agent.
The call took me 2 minutes with zero wait time. ^ thumbs up!
Just updated my seats by calling the Turkish Elite Hotline with a good English speaking, competent and friendly agent.
The call took me 2 minutes with zero wait time. ^ thumbs up!
#490
Join Date: Mar 2013
Location: CDG
Programs: TK Elite
Posts: 1,611
You can also reserve seats on the 787 via Twitter though they're kind of annoying telling you you can do it online. It happened twice I had to insist it's not possible to do it online for them to change my seat...
#491
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Thanks a lot for the insight @ISTFlyer!
Just updated my seats by calling the Turkish Elite Hotline with a good English speaking, competent and friendly agent.
The call took me 2 minutes with zero wait time. ^ thumbs up!
Just updated my seats by calling the Turkish Elite Hotline with a good English speaking, competent and friendly agent.
The call took me 2 minutes with zero wait time. ^ thumbs up!
The call center is really helpful when reserving seats.
No surprise, I’ve seen that the Twitter team responding people with false or unupdated information. Even once, I’ve seen them responding the same question with conflicting answers to two different users
#492
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,527
Do TK overbook business class.
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
#493
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,185
Do TK overbook business class.
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
Saying specific seat numbers to the agent could help so I would check Expertflyer first and ask for a specific seat.
#494
Join Date: May 2016
Location: SFO, DUS
Programs: BA Gold (OW Emer), TK ELPL (*G), Hilton Gold, Marriott Gold, IHG Gold
Posts: 528
Do TK overbook business class.
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
My daughter doesn’t have a seat allocated on our 787 flight to DPS. I called the miles and smiles elite line but they couldn’t help. They said check at airport.
looking at flight it’s full!
there are 4 of us. 3 on one pnr and my daughter on her own
Probably all the seats they can *see* are taken, but there are other seats for sure
I would suggest to call again in a few days/weeks, depending on when your flight is.