Apr 18, 2014, 2:56 am
Last edit by: frudd38
TK webpage with details on seat reservation.
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
Seats on Turkish Airlines can be reserved in the following ways:
1. For long-haul international flights, seat selection is available starting 100 days before departure for economy and 355 days for business class. Seats can be selected through the call center, the "Manage Booking" section on the website or the “My Flights” section on the mobile app.
2. Extra legroom seats in economy are charged for and can be reserved 355 days in advance.
3. If you have booked your flight within the 100 days window (355 for business class) you can select seats online during the booking process.
4. If you have not pre-booked seats you can do so during the online check in process.
5. For domestic economy flights that are not part of a longhaul itinerary, TK flights are open for seat reservations 24 hours before departure.
USA contact # 800-874-8875
my Aeroplan-booked TK flights opened up
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
I entered Name + TK PNR
Took me to another page to enter Last Name + Ticket #
After that I can choose the seats (still not too smooth, can't just hit Next and Next to choose 2 segments in 1 step)
Did it twice for 1 PNR + 3-pax PNR
Seat Selection [Master Thread]
Jun 13, 2020, 12:31 pm
#556
Join Date: Feb 2020
Location: BHD/DUB/PTY
Programs: BA Silver / EI Silver
Posts: 419
Jun 14, 2020, 4:36 pm
#558
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Jul 29, 2021, 3:01 pm
#560
Join Date: Aug 2015
Programs: Virtuoso Luxury Travel Agent; Bonvoy Titanium Elite; Hilton Diamond
Posts: 663
Trying to choose seats on my flight, award booked by partner. I get the seat selection offer in the app, but then when I try to save the changes, I get this error message:
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
Jul 29, 2021, 3:16 pm
#561
Join Date: Aug 2015
Programs: Virtuoso Luxury Travel Agent; Bonvoy Titanium Elite; Hilton Diamond
Posts: 663
Trying to choose seats on my flight, award booked by partner. I get the seat selection offer in the app, but then when I try to save the changes, I get this error message:
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
Jul 29, 2021, 3:22 pm
#562
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Trying to choose seats on my flight, award booked by partner. I get the seat selection offer in the app, but then when I try to save the changes, I get this error message:
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
"Due to system issues, we cannot perform your transaction through online channels. Please the call center (4440849) to perform your transaction"
Called callcenter, and agent is unable to help. Says his system won't let him.. unsure what to do.
Is this an award ticket issued by M&M or/and does the ticket contain any LH/LX/OS/SN segment?
Jul 30, 2021, 12:07 am
#563
Join Date: Aug 2015
Programs: Virtuoso Luxury Travel Agent; Bonvoy Titanium Elite; Hilton Diamond
Posts: 663
Yes, return it with LX. I had BJV-IST-JFK in the same booking before which I was able to select seats on but I rebooked to BJV-IST-EWR and then seat selection no longer worked.
Aug 13, 2021, 11:39 pm
#564
Join Date: Mar 2006
Location: Miami, FL, USA
Posts: 4,047
Problem booking seats
I have booked a TK flight at the Business Class level from NAV-MAD (connecting in IST), using miles from AC. The NAV-IST leg has only Economy. I retrieved the TK PNR from AC without a problem.
When trying to manage the flight on the TK website, it complains about the "sales channel" and won't let me do anything.
I've called the TK toll-free number several times. There is no problem booking the J seats on the IST-MAD leg. When they try to book the seats on the NAV-IST leg, they explain that I need to pay for them. Of course this is ridiculous having "paid" for business class, but since it's only like $6 per ticket, who cares? They transfer me to the automated system to enter my credit card, and each and every time they say "the payment didn't go through". I've tried several credit cards that I've been using for foreign currency transactions several times a day while I plan this multi-country trip without a problem. I'm certain it is not a card problem.
Exasperated, since I happened to be at JFK a bit early for an AA flight, I took the AirTrain to terminal 1 and went to see if I could do it in person. Still no luck. She said it could only possibly be done on the phone. On the phone they are suggesting I do it at the airport. I really don't want to be stuck at the back of the plane on a flight I paid business class miles for. Any suggestions?
When trying to manage the flight on the TK website, it complains about the "sales channel" and won't let me do anything.
I've called the TK toll-free number several times. There is no problem booking the J seats on the IST-MAD leg. When they try to book the seats on the NAV-IST leg, they explain that I need to pay for them. Of course this is ridiculous having "paid" for business class, but since it's only like $6 per ticket, who cares? They transfer me to the automated system to enter my credit card, and each and every time they say "the payment didn't go through". I've tried several credit cards that I've been using for foreign currency transactions several times a day while I plan this multi-country trip without a problem. I'm certain it is not a card problem.
Exasperated, since I happened to be at JFK a bit early for an AA flight, I took the AirTrain to terminal 1 and went to see if I could do it in person. Still no luck. She said it could only possibly be done on the phone. On the phone they are suggesting I do it at the airport. I really don't want to be stuck at the back of the plane on a flight I paid business class miles for. Any suggestions?
Aug 14, 2021, 5:40 am
#565
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
This is a known issue for partner issued tickets.
There is nothing else to do. People don't tend to pay for seats in domestic Turkish flights so you'll have a decent seat if you check in online 24 hours before when OLCI open.
There is nothing else to do. People don't tend to pay for seats in domestic Turkish flights so you'll have a decent seat if you check in online 24 hours before when OLCI open.
Aug 18, 2021, 1:07 pm
#567
Join Date: Dec 2006
Posts: 7
It seems like the seat selection for international flights has changed? I have a direct economy ticket planned for September booked through UA using miles. The Turkish Airlines site shows $39 for normal seats and $119 for exit row/bulkhead. An agent confirmed this over the phone but said that seat selection was free at OLCI 24 hours prior to take-off. I didn't think to ask about bulkheads or exit rows, though.
Does anyone know whether bulkhead seats are still free during OLCI? Or if exit rows are still available for free at the airport?
Does anyone know whether bulkhead seats are still free during OLCI? Or if exit rows are still available for free at the airport?
Aug 21, 2021, 3:41 pm
#568
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
It seems like the seat selection for international flights has changed? I have a direct economy ticket planned for September booked through UA using miles. The Turkish Airlines site shows $39 for normal seats and $119 for exit row/bulkhead. An agent confirmed this over the phone but said that seat selection was free at OLCI 24 hours prior to take-off. I didn't think to ask about bulkheads or exit rows, though.
Does anyone know whether bulkhead seats are still free during OLCI? Or if exit rows are still available for free at the airport?
Does anyone know whether bulkhead seats are still free during OLCI? Or if exit rows are still available for free at the airport?
Bulkhead seats and exit row seats are not free during OLCI but they are still free at the airport.